Candlewood Suites San Diego by IHG

The one staff I interacted with was very kind and helpful .

The rooms were very large, it was like living in a 1 bedroom apartment. Everything was very clean. The kitchen had a full sized fridge/freezer, cooktop, microwave. The bed was comfortable. Very quiet, slept well. The employees were friendly, the free purified water in the lobby was great. The location was excellent, 15-20 minutes to everything we needed to do. Only a 10 min drive to everything Hillcrest has to offer including a Whole Foods.

Great hotel, very clean and comfortable. Would recommend.

I didn’t like it. It’s old & outdated. It looks like a motel. You enter the rooms from outside & there was no view just trees & trash.

Large rooms, living area with kitchen and bedroom separated by a wall. Quiet, easy access to freeway. no restaurant in hotel. Whole foods up the hill about 8 min drive with many restaurants there , and SD Health hospital same area

Our 2 bedroom suite was very comfortable and spacious. The room was the standard expectation. It was obvious that IHG acquired and remodeled the building. Our room had outside access which I didn’t expect. I would stay here again because it was standard for the area around Sea World. The cupboard was well stocked and their coffee was delicious.

Conveniently situated, friendly and helpful staff . Apartment well setup and quiet Good parking laundry facilities

Property was not very clean, the people above us sounded like they were stampeding on the floor until late night and very early in the morning, the lights kept shutting off by themselves, there was construction, literally underneath my window with something that was banging the wall all day on the last day that I stayed you couldn’t be in the bathroom without the fan blaring it was connected to the light,I asked for another room they said that they were full, my grandson who just graduated From Marine Boot Camp came over we tried to get him a room, they said it was going to be $254, and only had one left, I looked online and they had one for $167, not very accommodating at all. Will not stay there again

Convenient

I booked a two bedroom suite. I got one bedroom and a slightly partitioned area where a bed and dresser were. This was located directly off of the kitchenette and living room area and had ZERO privacy. I’m highly disappointed with the description of this suite. When booking two bedrooms, one would expect to have two bedrooms with doors and privacy! Depending on the guests staying there, it could be very uncomfortable and embarrassing. As it was, I disturbed my husband several times on our stay because I was literally walking by his bed to get a glass of water.
Added to that, there was not one piece of information in the entire unit. No instructions for the TV, no writing paper, no local eateries, no building map… NOTHING!
There was no breakfast, so we had to go to the store to get stuff to fix in the room, not that big of a deal, but I didn’t book the room for the kitchen, I booked it for the TWO BEDROOMS.
Staff was friendly, the unit was clean, beds were miserably hard and we couldn’t get anything (literally) to come up on the television. There was one ice machine for the whole place, it was an elevator ride to the next floor, very inconvenient.
We won’t book here again.

Nice

Room was ok. We liked the living room separate from bedroom.. liked having a kitchen.. the bed was awful, sagged in the center and one side really low to the ground. The elevator was "broken" 4 outta the 5 days we were there. We were on the 3rd floor and i have mobility issues. I would have asked for the 1st floor had i known we would be using the stairs. Had to carry all 6 bags down 3 flights of stairs at 7 in the morning of our checkout. Extremely frustrating for someone who has ankle surgery 6 months ago. Staff was friendly if you could ever find them, they were usually in back office