Best Western Plus Wine Country Inn & Suites

Hotels
Best Western Plus
8.1 (525 reviews)
870 Hopper Avenue , Santa Rosa , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast options
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room comfort concerns
Service inconsistencies

Categories

Cleanliness
7.4
Several reviews mentioned cleanliness positively, but others indicated issues such as ants and outdated odors.
Service
8.9
Staff was consistently referred to as friendly and accommodating.
Location
8.4
Convenient location with easy access to dining options and the highway.
Room Quality
6.9
Mixed reviews with mentions of dated rooms and comfort issues.
Amenities
8.4
Positive mentions of breakfast and other facilities like a coffee machine.
Value for Money
7.9
Overall good value, but opinions on room quality affect this rating.
Food and Beverage
8.9
Breakfast options were highly rated and considered a significant positive aspect.
Overall Experience
8
Despite some negative experiences, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 07:51

Property Description

Zen Garden and Outdoor Pool

Escape the hustle and bustle at Best Western Plus Wine Country Inn & Suites with a serene Zen garden and a refreshing outdoor pool.

Eco-Friendly Practices

Experience sustainability without compromising comfort - from soap dispensers in bathrooms to energy-efficient amenities, we prioritize eco-friendly practices.

Convenient Location and Amenities

Just minutes from Santa Rosa city center, enjoy complimentary breakfast, 24-hour exercise room, and proximity to local attractions like the Charles M. Schulz Museum.

Ready to unwind in Wine Country? Book your stay at Best Western Plus Wine Country Inn & Suites today!

Important information:

No Locals Policy
Policy:
The Hotel Does Not Rent Rooms to Local Residents
Background:
Based upon past events, the Hotel has fairly and rationally determined that renting rooms to individuals who reside locally (i.e., within 25 miles of hotel) poses a reasonably avoidable increased risk to the health, wellbeing and safety of hotel staff, guests and property.
The exceptions to this determination are guests who rent rooms at the Hotel: (i) based upon an emergency (e.g., a fire at their residence and a need for emergency lodging); or (ii) the fulfilling of a lawful duty or service (e.g., an essential worker).
Policy:
The Hotel will not rent a room to an individual who resides within a 25 -mile radius of the hotel.
The Hotel will publish the notice on relevant distribution channels (e.g., the Hotel’s website) such that the public has reasonable notice of the policy.
The Hotel will check identification documents of guests and confirm the guests’ residence addresses for the uniform application of the policy. If a potential guest requests an exception to this policy (e.g., based upon an emergency or fulfilling of a lawful duty or service), the Hotel reserves the absolute right and discretion to decide the exception based upon evidence requested from and provided by the guest. Any such exception shall only be made by a member of the Hotel’s management.
This policy will not be applied in a discriminatory manner – decisions will not be made based upon a person’s race, religion, color, sex, disability, national origin, sexual orientation, or any other characteristic protected by law.
Management reserves the right to amend this policy from time-to-time in its sole discretion. Amended:12/14/2021Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 525 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.4
Room Quality: 6.9
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 8
P
PATTIE solo_traveller us
8
All in all it was good for the value and age of the hotel.
Pros:

It was clean and they offer maid service daily. The continental breakfast was outstanding. There was a variety of options everyday.

Cons:

The TV was difficult to operate, you had to point the control in an exact spot. The HVAC is outdated and loud.

2026-06-23 via Nuitee
E
Elizabeth couple us
10
Pros:

It was quiet n nice ppl

Cons:

There was nothing wrong

2026-06-22 via Nuitee
V
Volodymyr family_with_children ua
9
2026-06-21 via Nuitee
J
Jake couple us
7
Not bad, decent location, a bit old but fairly clean!
Pros:

Decent location and clean room even if a bit dated.

Cons:

Definitely closer to a motel vibe. Frankly should be advertised more, that all of the rooms are facing outside rather than the rooms inside like most. Maybe it was just ignorance, but I was slightly surprised.

2026-06-21 via Nuitee
T
Tim couple us
10
2026-06-21 via Nuitee
R
Ricardo solo_traveller us
10
2026-06-20 via Nuitee
A
Alysia couple us
10
Pros:

Lovely

2026-06-17 via Nuitee
J
Julie solo_traveller us
7
2026-06-06 via Nuitee
A
Alex family_with_children us
8
2026-06-01 via Nuitee
Y
Yesica solo_traveller us
10
Pros:

Staff was super kind.

Cons:

We were happy with everything.

2026-06-01 via Nuitee
S
Starfire couple us
10
2026-05-26 via Nuitee
G
Gracia couple nl
8
2026-05-25 via Nuitee
Y
Yen solo_traveller us
8
2026-05-21 via Nuitee
M
Maricruz solo_traveller us
10
2026-05-20 via Nuitee
J
Jose couple us
10
2026-05-13 via Nuitee
R
Roni solo_traveller il
10
2026-05-11 via Nuitee
J
Janna family_with_children us
8
2026-05-08 via Nuitee
R
Re-Camacho couple us
6
2026-05-06 via Nuitee
J
Jeffrey solo_traveller us
8
2026-05-04 via Nuitee
K
Kayla family_with_children us
10
2026-05-03 via Nuitee