Facilities

Meeting rooms
Fitness facilities
Express check-out
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful and spacious room
Kind and friendly staff
Stunning property
Cons:
Outdated facilities
Poor value for food and beverage
Cleanliness issues

Categories

Cleanliness
7.98
Rooms are beautifully set, but windows need cleaning.
Service
8.95
Staff was kind and friendly, though some issues with communication.
Location
8.99
Standard quality for this hotel tier.
Room Quality
8.44
Beautiful and spacious room, but the property needs updating.
Amenities
8.47
Standard quality for this hotel tier, some facilities are outdated.
Value for Money
7.93
Overpriced hotel restaurant, poor value for what was received.
Food and Beverage
7.48
Food was good but experience was marred by pricing issues.
Overall Experience
8.95
Some positives but multiple significant issues impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:10

Property Description

Experience the ultimate beachfront getaway at Sheraton Grand Mirage Resort, Gold Coast, where luxury meets relaxation.

Private Beach Access
Spend your days lounging on our exclusive private beach, or take a refreshing dip in one of our two outdoor swimming pools. The serene surroundings offer an escape for both families and couples alike.

Dining Delights
Savor the flavors of the sea at our delightful Terraces Restaurant, where you can enjoy a meal with picturesque pool views. For a more relaxed evening, take advantage of our room service or sip a drink from the poolside bar.

Smart Amenities
Stay connected with complimentary Wi-Fi, and enjoy comfortable accommodations featuring air conditioning, LCD televisions, and convenient in-room safes. For those needing to blend work and leisure, our business center and event facilities cater to all your professional needs.

Don't miss out on securing your perfect stay at Sheraton Grand Mirage Resort – book now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Health & Safety

    Guests must provide health documentation

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 140 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.95
H
Holly • family_with_children • au
9
A little slice of heaven
Pros:

We recently stayed at the Sheraton Grand Mirage Gold Coast with our family and had such a lovely experience overall.
The complimentary room upgrade was such a nice surprise and made our stay feel extra special. The beds were unbelievably soft and comfortable, honestly some of the best hotel beds we’ve slept in. The food options were also fantastic with plenty to choose from, and room service was impressively quick every time we ordered.

Cons:

A couple of small areas for improvement would be the pool area, which could probably do with a bit of updating, and housekeeping was occasionally a little slow.

2026-05-15 • via Nuitee
S
Sharee • family_with_children • au
7
Pros:

We love the location. It's quiet with easy access to the beach and plenty of good eating options nearby. This was our third stay here and we still love it.

Cons:

The rooms are starting to feel a little old. Still comfortable though.

2026-05-15 • via Nuitee
A
Anthony • solo_traveller • au
10
Pros:

The staff
The food
The pool

Cons:

Parking fees $25 a day

2026-05-15 • via Nuitee
B
Benjamin • couple • au
10
2026-05-10 • via Nuitee
Z
Zarny • family_with_children • au
10
Will be back!
Pros:

The bed was super comfy, rooms were a great size, pool bar served amazing margaritas, room was clean, the grounds are lovely especially at night when it’s lit up - it makes for a lovely walk to dinner.

2026-05-09 • via Nuitee
J
John • couple • au
10
2026-05-07 • via Nuitee
Z
Zhang • extended_group • au
9
2026-05-07 • via Nuitee
J
joseph • couple • au
9
2026-05-07 • via Nuitee
L
Layna • couple • au
5
2026-05-06 • via Nuitee
A
adelson • solo_traveller • au
5
Pros:

The location was amazing

Cons:

The room we booked waa not allocated- i booked a resort view and were given garden view- when we requested the resort view, we were asked to pay extra $190. Which is not right

2026-05-05 • via Nuitee
G
Gagyoung • solo_traveller • au
10
Pros:

Good services

Cons:

Not reasonable price than facility actually

2026-05-04 • via Nuitee
S
shivek • couple • au
10
2026-05-01 • via Nuitee
T
Toni • couple • au
8
Very comfortable stay.
Pros:

Rooms were spacious and clean. Breakfast Buffett was really good

Cons:

Pouring rain and thunder all weekend :(

2026-04-29 • via Nuitee
P
Paul • solo_traveller • au
6
Pros:

Spa bath

Cons:

Asked for ocean view got no view... extra for parking 🙄 room service was poor... being a wheelchair user couldn't use the walk bridge to cross the road... lots of stairs no clear guide for accessing places in wheelchair...

2026-04-29 • via Nuitee
C
Cherry • solo_traveller • au
9
Really good hotel and nice , we love it
2026-04-27 • via Nuitee
K
Krystle • couple • au
8
Pros:

The staff

Cons:

The bedding and the food.

2026-04-26 • via Nuitee
A
Ahmed • couple • au
7
I’m
Pros:

The place is amazing. I ordered a coffee and it took 30 minutes to arrive, but it was good. The room service and reception were good, not great but definitely good. Usually, when you check out at a hotel, they ask how your night was and if everything’s okay, but here it seemed like no one cared.

2026-04-26 • via Nuitee
R
Rachel • couple • au
8
It was nice, buffett good, wish it wasnt raining and gym was great!
Pros:

Nice

Cons:

Carpets smelled

2026-04-26 • via Nuitee
B
Bree • family_with_children • au
8
A beautiful and relaxing resort experience with standout amenities but needs a refresh in some areas
Pros:

The resort has a very grand, luxurious feel on arrival, and the room itself was comfortable and well-appointed. We really enjoyed the overall experience of relaxing here.

High tea at Pearls Bar was enjoyable, not the best we’ve had, but still a nice experience. Cocktails by the pool bar were a highlight and made for a relaxing afternoon.

The breakfast buffet was excellent, with a wide variety of options and definitely worth the price. The gardens were beautifully maintained, and we appreciated the cold filtered water stations on the hotel levels, which were a great touch.

Cons:

It was quite difficult to secure two seats by the pool, and there was a noticeable wait of around 20–30 minutes for cocktails at the pool bar.

While the resort presents as luxurious, some areas felt tired, with visible rust and dirt that could benefit from a refresh.

There were also a few small details that felt out of place, like a robot vacuum left sitting on our floor when we arrived, which didn’t align with the overall luxury feel.

Given the condition of some facilities, the pricing felt a little off, leaning toward overpriced for what’s currently offered.

2026-04-26 • via Nuitee
H
Hashani • family_with_children • nz
8
2026-04-25 • via Nuitee