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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Valet parking
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Hammam
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Private parking
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Outdoor pool
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Daily housekeeping
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Accessible parking
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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ATM/cash machine on site
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Heated pool
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Toilet with grab rails
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Kid-friendly buffet
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Higher level toilet
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Plunge pool
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Emergency cord in bathroom
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Paid WiFi
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Outdoor furniture
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Kids' pool
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Temporary art galleries
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Aerobics
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience the epitome of luxury at JW Marriott Quito, where stylish décor and modern amenities await you in our spacious, air-conditioned rooms. Unwind in comfort with minibars and plasma TVs in every room, offering a perfect retreat after a day of exploring the historic center of Quito.
Gourmet Dining Options
Indulge in a culinary journey at our various dining venues. Start your day with a delicious international breakfast at Bistro Latino, savor steak and seafood at La Hacienda Grill, and enjoy drinks and coffee at Café Gourmet and Exchange Bar. Don't miss out on the Chef's delectable hors d'oeuvres paired with your favorite beer or sangria.
Relaxation and Wellness
Rejuvenate your senses at Zumay Health Club, featuring Turkish baths, sauna, hot tub, and a fully-equipped fitness center. After a day of sightseeing, unwind in our serene garden oasis or take a refreshing dip in the swimming pool.
Book now to elevate your stay at JW Marriott Quito and create unforgettable memories in the heart of Ecuador's capital.
Please note that children under 12 years of age must be accompanied by their parents at all times.
Please note that 4 reservations or more will be considered a group reservation. This type of reservation will require a prepayment of all the stay or the reservations will be canceled.
Please note,foreign travelers are exempt of the 12% VAT as per the new Ecuadorian government regulations
Note for travelers, taxes are adjusted to local regulations. Based on local tax laws IVA % may vary in some special dates.
A deposit may be required at the property.
Location
Guest Reviews
It’s very clean, spacious & comfortable. The staff are excellent.
Can’t think of anything!
En general cómodo y limpio.
Con múltiples servicios
Baños antiguos
Llevan por lo menos desde abril cambiando los ascensores y recién tienen 1 instalado.
El lounge del piso 9 inundado de consultores que toman el lugar como que si fuera de ellos. I pide que otras personas as vaya. A trabajar a ese agradable lugar.
Please see my review from.August 3-11 stay
Nothing
Sorry to say I am not a fan of this Marriott. It was clean and efficient - the staff were all great. My problems were with noise and design and the fact that our wing was down to one elevator most of our stay. Worst room ever for light switches, such a bounty of them it took forever to get things on and off, way more complicated than necessary. I think there should be something IN the room that indicated the all Spanish TV can be changed to get several English stations - didn't find out till our 4th day. My biggest gripe tho was the noise. The lobby was uncomfortably LOUD altho the room was well soundproofed. The food in Botanica was plentiful but not very imaginative and very repeatitive. The JW Burger in the bar was delicious tho!
We stayed at the JW Marriott Quito before continuing on to the Galápagos and found it to be an excellent base for exploring the city. The hotel is conveniently located between the historic center and the financial district, making it easy to get around Quito. It was not recommended to walk around the area where the hotel is located.
Our room was spacious, comfortable, and well appointed, with great views of the city and surrounding Andes. The hotel itself feels more like a resort than a typical city hotel, with attractive gardens, a large outdoor pool, several restaurants and bars, and an executive lounge for eligible Marriott Bonvoy guests.
A qualifier on the lounge was they charged for certain beers, and was more expensive than if I had purchased it in the bar downstairs.
Service was consistently friendly and professional, and transportation to the historic center and other sights was easy to arrange. Overall, the JW Marriott Quito is a very comfortable choice, particularly for travelers spending a few days in Quito before or after a Galápagos trip.
El hotel es muy bonito y el personal muy atento
El valet parking tenía un horario muy limitado
We were upgraded to the 9th floor, which is where the Club Lounge is. So we had breakfast there most mornings. and Appetizers for dinner several evenings. The tub in the bathroom was awesome. The staff was extremely helpful and capable. I was able to work in the lounge a few hours a day. There is a really nice deck up there. The pool and hot tub were nice on the warmer days. There are some car/ drivers who are approved and vetted by the hotel. We used Abraham once, then kept requesting him to take us around. We were short on time one day, and arranged a Middle of the Earth trip with him. If you message me, I can give you his WhatsApp, and he will pick you up at the airport, etc..... And of course, you earn Bonvoy points.
One of the best experiences I’ve had at a hotel in years. Starting from how you are greeted upon arrival, during check in the bellman dressed in a formal uniform with a top hat presents you with a rose.
Rooms are awesome, even room service was exceptional and very reasonably priced.
Don’t hesitate to stay.
Si
Instalaciones
⭐⭐⭐⭐⭐
We had an incredible stay at JW Marriott and cannot recommend it highly enough. The entire team was warm, professional, and genuinely helpful throughout.
The amenities were outstanding — the gym, pool, and the breakfast spread at the restaurant were all excellent.
A special shoutout to Juan, the chef at the lounge, and Isaac, the server, who both went above and beyond. Juan took it upon himself to create delicious vegetarian dishes and Isaac was very attentive, it just shows a great culture amongst the hotel staff.
A personal highlight: Juan's ahi sauce was one of the best I have ever tasted. When I mentioned this, he kindly printed out the recipe for me — such a generous and memorable touch.
This is the kind of hospitality that turns a great stay into an unforgettable one.
Highly recommend!
Lo que más me gustó fue la ubicación del hotel y la comodidad general de la habitación. Sin embargo, mi experiencia no fue la esperada para un hotel de cinco estrellas. El servicio dejó mucho que desear, solo dejaron dos botellas de agua en la habitación y hubo que pedir más. Además, no pudimos ver el Mundial en la habitación; solo estaba disponible en el bar, donde obviamente había que consumir. También tuvimos inconvenientes con el depósito de la tarjeta, ya que hicieron una retención alta y aún estamos pendientes de la liberación de una diferencia. En general, esperaba una atención y una experiencia mucho mejores.
El servicio fue decepcionante para un hotel de cinco estrellas. Solo dejaron dos botellas de agua en la habitación y tuvimos que solicitar más. La calefacción de la piscina la apagaron alrededor de las 5:30 p. m., por lo que ya no era agradable disfrutarla al final de la tarde. El bar de la piscina solo atendía hasta las 5:00 p. m., lo que limitaba mucho la experiencia. Además, las tiendas dentro del hotel no abren los domingos. Tampoco pudimos ver el Mundial desde la habitación; solo lo transmitían en el bar, donde había que consumir. Por si fuera poco, hicieron una retención muy alta en la tarjeta de crédito como depósito y, al hacer el check-out, todavía estaba pendiente la devolución de parte de ese dinero. En general, esperaba un nivel de servicio y atención mucho mejor para un hotel de esta categoría.
NA
Somethings were way over priced. 8 USD for 1 egg is a bit overboard and makes no logical sense.
Nice hotel with great staff. Good selection of restaurants & excellent breakfast buffet. We enjoyed the pool, jacuzzi & garden area. Quito old town tour was very interesting & the centre of the earth monument about an hour away. We also did a private tour to Mindo Cloud Forest to feed the wild Hummingbirds from our hands which was wonderful & about 2 hours away - arranged by the hotel reception.
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