Jai Mahal Palace

Hotels
•
The Indian Hotels Co Ltd
9.4 (391 reviews)
Jacob Road, Civil Lines , Jaipur , in

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful hotel
Cons:
Service inconsistencies noted

Categories

Cleanliness
9.4
Impressions of the hotel being beautifully maintained and well-kept.
Service
10
Staff were exceptionally friendly and accommodating, with several mentions of helpful service.
Location
9.4
Tranquil location away from the hustle and bustle of Jaipur City, providing a peaceful experience.
Room Quality
9.4
Beautifully restored building with luxurious room quality.
Amenities
9.4
Fantastic amenities including a spa and excellent dining options.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
8.9
Delicious food with good variety reported, although some concerns about service quality.
Overall Experience
9.8
Overall exceptional experience with multiple positive sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:15

Property Description

Luxurious Heritage Property in Jaipur

Indulgent Accommodations: Taj Jai Mahal Palace features a blend of modern and classic Indian-style rooms with wooden flooring, flat-screen TVs, and lavish bathrooms, providing a comfortable stay for guests.

Relaxation and Recreation: Guests can unwind at the outdoor pool, Jiva Spa for a rejuvenating massage, or enjoy a game of chess with life-size chessmen. The hotel also offers fitness facilities for health enthusiasts.

Culinary Delights: With dining options like Cinnamon, Giardino, Marble Arch, and Marigold bar, guests can savor a variety of cuisines and refreshing beverages. Don't forget to visit La Patisserie for delectable cakes and pastries.

Experience the epitome of luxury and heritage at Taj Jai Mahal Palace in Jaipur. Book your stay now for an unforgettable experience!

Important information:

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India. Pan Card is not acceptable). All international guests are required to present a valid passport and visa. For Indian guests, cash settlements of INR 50000 and above will require a pan card copy during check out.

Mandatory Christmas Eve Dinner (24th December) INR 10,500 plus taxes per person & New Year Gala Dinner ( 31st Dec ) INR 19,000 Plus taxes per person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children 6 years old stay for free when using an available cot.
    Children from 5 years old to 11 years old stay for Rs. 1,500 per person per night when using an existing bed.
    People 12 years old and over stay for Rs. 3,840 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 391 reviews
Cleanliness: 9.4
Service: 10
Location: 9.4
Room Quality: 9.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9.8
M
Michal • couple • cz
9
2026-02-12 • via Nuitee
R
richard • family_with_children • us
9
2026-01-30 • via Nuitee
D
Dinesh • extended_group • us
10
Best hotel I’ve stayed ever with staff attentive to every need.
Pros:

Everything from check in to staff, food, restaurants, was excellent! Property was excellent!

Cons:

Nothing to not like. However, I was not aware during my hotel booking of the extra $700 I had to pay just for NY EVE dinner celebration at the hotel.

2026-01-19 • via Nuitee
S
Sharad • couple • au
10
2026-01-17 • via Nuitee
R
Ramil • couple • th
6
Relaxed in a classic palace
Pros:

It’s an old palace. Very authentic classic buildings.

Cons:

The event organized by the property during the evening and the morning breakfast could be a lot better than this.

2026-01-16 • via Nuitee
A
Amit • family_with_children • gb
9
2025-12-28 • via Nuitee
N
Nitin • solo_traveller • in
10
2025-12-20 • via Nuitee
E
Explore04412313566 • Couples
8
Was smooth and the staff was very friendly. Great experience
Pros:

Good experience. Good at the Italian restaurant was amazing. Staff was very friendly. Can try the spa . Food is Highly recommend

2025-11-29 • via Tripadvisor
9
984rutvikb • Family
10
Great experience.
Pros:

Had a lovely stay here, everything was fantastic. Staff were incredible. Aslam was great at breakfast, always smiling and helpful.
We went to the bar as well and didn't know it closed at 10.30pm. We ended up staying till midnight and they didn't tell us to go. They waited for us to finish! Would stay again.

2025-11-28 • via Tripadvisor
K
Kingpaul100 • Couples • Malaga, Costa del Sol, Province of Malaga, Andalucia
10
Beautiful hotel. Extensive grounds.
Pros:

Beautiful hotel. Building dates back to 1700's and has been restored to a very high level. Extensive grounds. Delightful staff in all areas. A very tranquil zone away from the hustle and bustle of Jaipur City.

2025-11-27 • via Tripadvisor
T
tusharsV2862DL • Family
10
Amazing experience
Pros:

Beautiful hotel and grounds. Friendly and attentive staff always ready to help. Restaurants served delicious food with a good variety. Spa was fantastic. Would definitely stay again.

2025-11-25 • via Tripadvisor
P
Pioneer20623263806 • Family
10
A great family experience
Pros:

stayed at the Taj Jai Mahal Palace in Jaipur as a family with our 19-month-old toddler, and we had a genuinely wonderful experience. From the start, we felt welcomed and supported — something we truly value when travelling with a young child
One of the highlights was how child-friendly the hotel proved to be. The chef thoughtfully adapted meals for our daughter, making sure she had food that suited her needs and preferences. This made our stay noticeably easier and more relaxed.
A special thank-you goes to Rithuja from the Marble Arch restaurant. She took exceptional care of us throughout our stay. Her patience, kindness, and easy connection with our toddler made every mealtime comfortable and enjoyable. We really felt her warmth and genuine attention.

2025-11-24 • via Tripadvisor
9
943nidhib • Family
10
Cordial and welcoming staff made our stay extra special
Pros:

Islam, Krishna, Abdullah, Pravy, Rituja and Monu Pratap made our experience & stay extra special with their service .The staff was super welcoming and cordia...will love to come again 💕

2025-11-24 • via Tripadvisor
N
Nitin • extended_group • in
10
Stay fit for a King !!!!!
Pros:

Beautifully maintained palace

Cons:

Nothing at all

2025-11-22 • via Nuitee
B
bora • couple • in
10
2025-11-21 • via Nuitee
P
Pritijainatmarriage • Family
10
Amazing
Pros:

Celebrated our 3rd anniversary at Jai Mahal Palace, Jaipur, and the experience was truly unforgettable.
A big thank you to Bhanu for the warm hospitality and the surprise complimentary cake.
Such a perfect evening with the whole family! 💕

2025-11-20 • via Tripadvisor
S
Safari61355371021 • Family
6
Awesome but not so
Pros:

Food was nice and tasty, ambience was awesome. But the quality of service was very poor, the waiter didn't even serve like 2 spoons of spaghetti to me....

2025-11-20 • via Tripadvisor
R
Ruth • couple • us
8
Lovely.Definitely a highlight of our time in India
Pros:

Beautiful and well maintained but what made it exceptional was the friendliness and helpfulness of the staff. They accommodated our request for a small heater and did everything to make us comfortable.

2025-11-20 • via Nuitee
E
Ekta • extended_group • ae
10
2025-11-19 • via Nuitee
T
TravelinMan1961 • Couples
10
A Very Special Place
Pros:

My wife and I spent three nights at the Jai Mahal Palace and greatly enjoyed our stay. The staff were very friendly and welcoming, and the hotel and grounds are very impressive. It is a truly lovely place.

We had dinner and three breakfasts at the Marble Arch, and both the food and the service were very good. We were graciously welcomed by Monu at dinner our first night, and he was on hand to welcome us to breakfast in the mornings. He gave us the impression that we were being specially looked after. We also had a very nice dinner at Giardino. For those who might hesitate to order pizza at a restaurant in India, I would say that I highly recommend it.

The staff went over and above what should be expected. At breakfast on our last morning, the restaurant staff brought me a chocolate cake, as they had somehow learned (I’m not sure how, as neither I nor my wife had told them) that it was my birthday. Also, when it came up in conversation with the staff at breakfast that we were driving to Udaipur that day, they volunteered to make us a box lunch for the road, which was very much appreciated.

We would love to return.

2025-11-15 • via Tripadvisor