Jai Mahal Palace

Hotels
The Indian Hotels Co Ltd
9.4 (391 reviews)
Jacob Road, Civil Lines , Jaipur , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful hotel
Cons:
Service inconsistencies noted

Categories

Cleanliness
9.4
Impressions of the hotel being beautifully maintained and well-kept.
Service
10
Staff were exceptionally friendly and accommodating, with several mentions of helpful service.
Location
9.4
Tranquil location away from the hustle and bustle of Jaipur City, providing a peaceful experience.
Room Quality
9.4
Beautifully restored building with luxurious room quality.
Amenities
9.4
Fantastic amenities including a spa and excellent dining options.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
8.9
Delicious food with good variety reported, although some concerns about service quality.
Overall Experience
9.8
Overall exceptional experience with multiple positive sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:15

Property Description

Luxurious Heritage Property in Jaipur

Indulgent Accommodations: Taj Jai Mahal Palace features a blend of modern and classic Indian-style rooms with wooden flooring, flat-screen TVs, and lavish bathrooms, providing a comfortable stay for guests.

Relaxation and Recreation: Guests can unwind at the outdoor pool, Jiva Spa for a rejuvenating massage, or enjoy a game of chess with life-size chessmen. The hotel also offers fitness facilities for health enthusiasts.

Culinary Delights: With dining options like Cinnamon, Giardino, Marble Arch, and Marigold bar, guests can savor a variety of cuisines and refreshing beverages. Don't forget to visit La Patisserie for delectable cakes and pastries.

Experience the epitome of luxury and heritage at Taj Jai Mahal Palace in Jaipur. Book your stay now for an unforgettable experience!

Important information:

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India. Pan Card is not acceptable). All international guests are required to present a valid passport and visa. For Indian guests, cash settlements of INR 50000 and above will require a pan card copy during check out.

Mandatory Christmas Eve Dinner (24th December) INR 10,500 plus taxes per person & New Year Gala Dinner ( 31st Dec ) INR 19,000 Plus taxes per person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children 6 years old stay for free when using an available cot.
    Children from 5 years old to 11 years old stay for Rs. 1,500 per person per night when using an existing bed.
    People 12 years old and over stay for Rs. 3,840 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 391 reviews
Cleanliness: 9.4
Service: 10
Location: 9.4
Room Quality: 9.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9.8
A
Alexandra couple us
4
Very overpriced
Pros:

Historic place

Cons:

Very overpriced, needs reinvesting into facilities, rooms are large but old

2026-03-25 via Nuitee
D
Darshan family_with_children in
10
2026-03-22 via Nuitee
U
upaulm2017 Friends getaway Kathmandu, Kathmandu Valley, Bagmati Zone, Central Region
2
Taj Hotels - overcharge by higher rates if you book early. No rate parity like other chains
Pros:

Enjoyed our stay at the Taj Jai Mahal Palace, however, always check the rate as they penalise one with high rates when you book earlier and have much lower rates closer to the date. They do not follow rate parity of online bookings on their own website and app. This snacks of being deceitful as I had three rooms bookings and booked one more room, last moment when another friend joined.....the difference was a lower charge of nearly 20% drop and was not rectified even after pointing out this anamoly

2026-03-19 via Tripadvisor
G
Global01838391634 Couples
10
Excellent property and great staff hospitality. Special thanks to Mr.Aslam
Pros:

Fabulous hospitality, we felt like we were in the comfort of our home. Superb property. Special mention to their restaurant servers Mr. Aslam, Mr. Monupratap, Mr. Vikram for their warm hospitality and prompt service. They made the experience so much better.

2026-03-19 via Tripadvisor
T
Trek52026927617 Couples
10
Excellent property and great staff!
Pros:

The atmosphere of the palace is absolutely breathtaking and beautiful!! The palace talks to you in positive vibrations! The pretty rooms and the warm hospitality of the hotel is beyond words. It feels like you are at home. Mr.Aslam, Mr. Monupratap and Mr. Vikram have been exceptionally caring, warm, hospitable and always at our service to us. If you go to Jai mahal, dont forget to have animated conversations with them while enjoying their hospitality which is beyond excellence.

2026-03-19 via Tripadvisor
V
vishveshjain Family
10
Excellent setup & friendly setup
Pros:

Breakfast at Jai Mahal Palace was absolutely splendid—an elegant spread set amidst serene gardens, with impeccable service that made the experience feel truly royal. The variety, freshness, and attention to detail were exceptional, making it a perfect start to the day. A memorable highlight of our stay.
Special thanks to Mr. Aslam Ji, Mr. Vikram Ji & Mr. Monu Pratap Ji

2026-03-19 via Tripadvisor
M
Maps55323409338 Family
10
Pleasant stay
Pros:

Had a wonderful stay at the hotel. The staff was friendly and attentive - special shout out to Aslam, Bikram ji, Monu Pratap, Chef Ravinder and Chef Bhavesh for their fantastic service.

2026-03-19 via Tripadvisor
M
meenamathews Family Dubai, Emirate of Dubai
10
Fantastic service and great hotel! Highly recommended
Pros:

The hospitality was great and Aslam really took great care of us during our stay.

2026-03-18 via Tripadvisor
P
Parminder couple us
10
2026-03-18 via Nuitee
H
Heman couple in
10
Exceptional
Pros:

It is very warm and pleasant. The property is beautiful, the staff is great.

2026-03-18 via Nuitee
G
Gary couple ca
10
Can only say great things. High end property and exceptional experience all for a fair price.
Pros:

Amazing staff. Restaurants were fantastic. Chefs greeted us for every meal.

2026-03-18 via Nuitee
T
TraceyW061 Couples
10
An eclectic mix of history, tradition and culture
Pros:

Excellent hotel and fantastic city

2026-03-17 via Tripadvisor
D
Daydream602641 Family
10
Excellent
Pros:

Aslam Bhai provided an amazing dining experience! His service was warm, attentive, and very professional. He made sure everything was perfect and always checked in with a friendly smile. His recommendations were spot on, and he truly made us feel welcome. It’s rare to find someone so dedicated and genuine. Highly recommend asking for Aslam Bhai if you visit!

2026-03-17 via Tripadvisor
E
Explore31911690422 Family
10
Royalty with loyalty
Pros:

Lovely property had a lot of fun.
Aslam was very helpful during our meal he was ful of life
Chef Bhavesh prepared once of the best breakfast

2026-03-16 via Tripadvisor
S
sonalim342 Family
10
Fantastic service and hospitality
Pros:

We are regulars here and we love the food and ambience! The staff is extremely courteous.
Special thanks to Sumer ji , Bhanu and Nikita, for the warm gesture and personal service. Jai mahal has has always made me and my family feel like a second hime

2026-03-15 via Tripadvisor
C
Cruiser15920430929 Couples
10
Love this dinning
Pros:

We love the vibes and gesture given by Mr mahainder and sumer bhanu

2026-03-15 via Tripadvisor
C
Curious19198495444 Family Bratislava, Bratislava Region
10
An amazing experience
Pros:

I had an opportunity to stay with my mom for a special occasion. The staff directed by Mr. Shiv Mathur went over and above to ensure our stay was amazing and my mom felt so special on her birthday. He paid attention to every little detail and made us feel as if we were the only guests in the hotel. That’s the level of service we experienced. I also want to highlight all the staff and special mention of Mr. Mahendra and Mr, Ibrahim for their outstanding service and focus.

I look forward to bring my family here soon. Thank you.

2026-03-15 via Tripadvisor
D
Discover44108230790 Couples
10
Taj never disappoints!
Pros:

Taj is the epitome of hospitality, pleasant stays, clean rooms, courteous staff (don’t forget to meet Aslam ji at Jai Mahal, he will take such good care of you!), & the food to taste!

2026-03-15 via Tripadvisor
D
deepakns89 Family Bengaluru, Bangalore District, Karnataka
10
Excellent Service in an Opulent Palace
Pros:

We had an experience of a lifetime at the Jai Mahal Palace. What stood out was the opulence of the palace, well appointed rooms, the expansive Mughal gardens, swimming pool, fitness center and the amazing three restaurants. The breakfast buffet was excellent. The service by the staff was outstanding. Especially Aslam, Vikramji, Monu Pratap, Chef Bhavesh, Athul provided excellent service. Definitely recommend.

2026-03-15 via Tripadvisor
V
Voyager06904594258 Friends getaway
10
Wedding
Pros:

We were here with a wedding group. We had a wonderful time. Special thanks to Viswas and Pooja who supported us for check in.

2026-03-13 via Tripadvisor