Jai Mahal Palace

Hotels
The Indian Hotels Co Ltd
9.4 (391 reviews)
Jacob Road, Civil Lines , Jaipur , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful hotel
Cons:
Service inconsistencies noted

Categories

Cleanliness
9.4
Impressions of the hotel being beautifully maintained and well-kept.
Service
10
Staff were exceptionally friendly and accommodating, with several mentions of helpful service.
Location
9.4
Tranquil location away from the hustle and bustle of Jaipur City, providing a peaceful experience.
Room Quality
9.4
Beautifully restored building with luxurious room quality.
Amenities
9.4
Fantastic amenities including a spa and excellent dining options.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
8.9
Delicious food with good variety reported, although some concerns about service quality.
Overall Experience
9.8
Overall exceptional experience with multiple positive sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:15

Property Description

Luxurious Heritage Property in Jaipur

Indulgent Accommodations: Taj Jai Mahal Palace features a blend of modern and classic Indian-style rooms with wooden flooring, flat-screen TVs, and lavish bathrooms, providing a comfortable stay for guests.

Relaxation and Recreation: Guests can unwind at the outdoor pool, Jiva Spa for a rejuvenating massage, or enjoy a game of chess with life-size chessmen. The hotel also offers fitness facilities for health enthusiasts.

Culinary Delights: With dining options like Cinnamon, Giardino, Marble Arch, and Marigold bar, guests can savor a variety of cuisines and refreshing beverages. Don't forget to visit La Patisserie for delectable cakes and pastries.

Experience the epitome of luxury and heritage at Taj Jai Mahal Palace in Jaipur. Book your stay now for an unforgettable experience!

Important information:

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India. Pan Card is not acceptable). All international guests are required to present a valid passport and visa. For Indian guests, cash settlements of INR 50000 and above will require a pan card copy during check out.

Mandatory Christmas Eve Dinner (24th December) INR 10,500 plus taxes per person & New Year Gala Dinner ( 31st Dec ) INR 19,000 Plus taxes per person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children 6 years old stay for free when using an available cot.
    Children from 5 years old to 11 years old stay for Rs. 1,500 per person per night when using an existing bed.
    People 12 years old and over stay for Rs. 3,840 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 391 reviews
Cleanliness: 9.4
Service: 10
Location: 9.4
Room Quality: 9.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9.8
M
Maria Clara couple sg
6
I was anxious everyday due to the damage of my suitcase.
Pros:

Beautiful property with fantastic atmosphere.

Cons:

The bellboys were careless, inexperienced, foolish and reckless. They handled my suitcases very poorly, dragging them over the rough stone driveway resulting in the loss of 1 wheel. First time ever that my suitcase was damaged checking into a hotel! Terrible!

2026-03-07 via Nuitee
S
Scenic673106 Family
10
Overall 11/10
Pros:

Aslam and the team at The Taj were amazing thank you

2026-03-05 via Tripadvisor
N
Navigator56267528339 Family
10
Very good
Pros:

Really good experience, this person who served us for mind blowing.
He was super positive and amazing.

2026-03-04 via Tripadvisor
A
Avneet couple au
10
2026-03-04 via Nuitee
P
Philippe couple jp
10
Pros:

chambre

Cons:

internet connection

2026-03-03 via Nuitee
9
941nikkid Family
10
Amazing Hotel Experience in Jaipur
Pros:

Aslam at Jai Mahal was exceptional. His service was warm, attentive, and truly thoughtful. He made us feel so welcomed and taken care of throughout our time there. A wonderful reflection of the hospitality at Jai Mahal — thank you, Aslam!

2026-03-02 via Tripadvisor
S
Sherpa51385883193 Family
10
Very good
Pros:

Very Good Aslas good servy breakfast

2026-03-02 via Tripadvisor
T
Tourist53157029678 Family
10
Amazing Hospitality
Pros:

The stay at the property was very comfortable. Also had dinner at Marble Arch, and Mr. Monu Singh was very hospitable.

2026-03-02 via Tripadvisor
C
Carrie couple us
8
Nice stay but not sure worth the money
Pros:

Lovely setting, very nice and comfortable room. Enjoyed lounging by the pool.

Cons:

Not sure it was worth the price over other, less expensive stays on our trip. Yes it was lovely and comfortable, but food was expensive and very average quality (not as good as at more heritage stays), service for breakfast and dinner was quite slow, laundry was delayed, workout room was hot.

2026-03-02 via Nuitee
M
Mobile15861455341 Couples
10
Outstanding hospitality
Pros:

Abhimanyu ji(Check-in), Surender ji(house keeping), Aslam (Restaurant) made our experience outstanding. Their hospitality and care has left a mark and made our experience unforgettable.

2026-03-01 via Tripadvisor
K
kersaspb2017 Family
10
Extremely grateful and blessed as we were treated as Raja’s and Rani’s.
Pros:

Your entire staff from the hotel General Manager, including front office Manager Mr. Gurdav Thakur along with countless other staff including Chefs, servers and housekeepers treated us like royalty.
Our arrival and check in experience was fantastic and completely unexpected.
The food at all the restaurants including cinnamon, marble arch etc was cooked to perfection and overall service was excellent with warmth and courtesy.
We are extremely grateful to have experienced this special place and impeccable grounds. We will definitely return someday.

2026-02-28 via Tripadvisor
R
Roam44771663200 Family
10
Short of words😊😊😊
Pros:

I was there at Marble Arch to celebrate my wedding anniversary. The luxurious ambience, warmth is like coming back home after a long, tiring day. Services was top-notch and the staff was very attentive especially Dalveer Ji at the Marble Arch, Ms.Rajshree and Mr. Shiv Mathur.

Great experience overall… Many thanks for making my day more special.
Celebrating a special occasion at Jai Mahal Palace is like a glitter on gold 🙏

2026-02-28 via Tripadvisor
V
Voyage20984543392 Family
10
Amazing Service from Aslam!
Pros:

Aslam went out of his way to make our dining experience extraordinary! His positivity, adaptability, and friendliness took our visit to the next level, creating an incredibly memorable trip. My daughter, my aunt, and I thoroughly enjoyed the service.

2026-02-28 via Tripadvisor
3
398shellys Friends getaway
10
Marble arch diner
Pros:

We really enjoyed all the food at Marble Arch. Every single dish was amazing. Mr. Bhanu and Mr. Sujay were incredibly kind, and the service was excellent. In addition, the view from the garden where we were seated was absolutely beautiful.

2026-02-27 via Tripadvisor
Z
Z5470HLrickd Friends getaway
10
Amazinf experience
Pros:

Had the best birthday. I did not expect to be treated this way and a suprise bday cake showed up :)

MR.Bhanu and Mahendra Sumer were amazing and took care of everything.

I can not recommend even more to have a night out here

2026-02-27 via Tripadvisor
A
Adhisajoria97 Family
10
Must Visit Place
Pros:

This is one of the best properties in Jaipur to dine at. Marble Arch being my favourite restaurant of all. The food is awesome, ambience is royal and the service is top class. Mr Bhanu, Mr Sumer and Mr Mahendra really did a great job and are managing the restaurant really well. Always a treat to come and dine here.

2026-02-27 via Tripadvisor
S
Sunshine21072331670 Business
10
Stay
Pros:

Had a wonderful stay at Jai Mahal Palace. Beautiful heritage property, exceptional hospitality, and delicious food. Special thanks to Sudhanshu Sharma for his warm assistance and seamless service throughout our visit.

2026-02-27 via Tripadvisor
G
Guide37394400373 Family
10
Royal Rajasthan stay!
Pros:

We had an amazing stay! I traveled with my parents who are 83 and 78 years old and they loved it too. We enjoyed our stay at the Peacock suite, which has 2 beds, a huge bathroom, a living area and a powder room. The hospitality was second to none, right from the doorman to the servers at the restaurant, everyone is always eager to help with a smile on their face. The property itself is beautiful. I would come back in a heartbeat for our next Royal stay!

2026-02-26 via Tripadvisor
J
Jet13770075022 Family
10
Great stay and service
Pros:

Had a great experience staying at Jai Mahal Palace. Aslam at the restaurant took really good care of us.

2026-02-26 via Tripadvisor
E
ELISABETH solo_traveller us
8
Pros:

Lovely historic property in a convenient location! ANd I met amazing staff members who deserve
recognition for being FANTASTIC at their jobs:
Rithuja in the dining room was so kind and smart. I enjoyed speaking w her every morning.
AND Ashish who greeted me each day at 5:00pm--after a great day of touring. Ashish was very thoughtful
and shared his ideas for places to visit:
2 Exceptional employees!

Cons:

As a westerner, i found the property could use upgrades. electricity.

2026-02-26 via Nuitee