Jai Mahal Palace

Hotels
The Indian Hotels Co Ltd
9.4 (624 reviews)
Jacob Road, Civil Lines , Jaipur , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful hotel
Cons:
Service inconsistencies noted

Categories

Cleanliness
9.4
Impressions of the hotel being beautifully maintained and well-kept.
Service
10
Staff were exceptionally friendly and accommodating, with several mentions of helpful service.
Location
9.4
Tranquil location away from the hustle and bustle of Jaipur City, providing a peaceful experience.
Room Quality
9.4
Beautifully restored building with luxurious room quality.
Amenities
9.4
Fantastic amenities including a spa and excellent dining options.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
8.9
Delicious food with good variety reported, although some concerns about service quality.
Overall Experience
9.8
Overall exceptional experience with multiple positive sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:15

Property Description

Luxurious Heritage Property in Jaipur

Indulgent Accommodations: Taj Jai Mahal Palace features a blend of modern and classic Indian-style rooms with wooden flooring, flat-screen TVs, and lavish bathrooms, providing a comfortable stay for guests.

Relaxation and Recreation: Guests can unwind at the outdoor pool, Jiva Spa for a rejuvenating massage, or enjoy a game of chess with life-size chessmen. The hotel also offers fitness facilities for health enthusiasts.

Culinary Delights: With dining options like Cinnamon, Giardino, Marble Arch, and Marigold bar, guests can savor a variety of cuisines and refreshing beverages. Don't forget to visit La Patisserie for delectable cakes and pastries.

Experience the epitome of luxury and heritage at Taj Jai Mahal Palace in Jaipur. Book your stay now for an unforgettable experience!

Important information:

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving Licence, Aadhar Card, any other ID with address approved by the Government of India. Pan Card is not acceptable). All international guests are required to present a valid passport and visa. For Indian guests, cash settlements of INR 50000 and above will require a pan card copy during check out.

Mandatory Surcharge for Festive Meals at Jai Mahal Palace.
Mandatory Diwali Eve Dinner (8th November) INR 5,000 plus taxes per person.
Mandatory Christmas Eve Dinner (24th December) INR 12,000 plus taxes per person.
Mandatory New Year Eve Dinner (31st December) INR 21,000 plus taxes per person.
Holi Lunch (22 March 2027) INR 5000 plus taxes per person.
Kids up to 11 Years will be charged 50% of above rates for Mandatory Festive Meals.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children 6 years old stay for free when using an available cot.
    Children from 5 years old to 11 years old stay for Rs. 1,500 per person per night when using an existing bed.
    People 12 years old and over stay for Rs. 3,840 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 624 reviews
Cleanliness: 9.4
Service: 10
Location: 9.4
Room Quality: 9.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9.8
C
charanpreet family_with_children in
10
2026-07-16 via Nuitee
D
Divyesh family_with_children in
10
2026-07-15 via Nuitee
Z
Zak extended_group gb
10
Best hotel ever
Pros:

Provincial hotel with history and charm. Staff were excellent and friendly.
Will come back for sure.

2026-07-13 via Nuitee
Y
Yadav couple us
10
2026-07-12 via Nuitee
E
Ekshiv Solo travel New Delhi, National Capital Territory of Delhi
10
My visit to Giardino
Pros:

I came to dine at Giardino. Excellent food and excellent hospitality by Jogendra ji and other staff. Jogendra remembered me from my last visit as a palace guest in 2021 and went out of the way to serve a complimentary drink. Taj hospitality never fails to please guests. Thank you for everything.

2026-07-11 via Tripadvisor
P
pankhuri_dh Family Jaipur, Jaipur District, Rajasthan
10
Luxury with a Personal Touch
Pros:

Our stay at Jai Mahal Palace was truly exceptional and one we’ll cherish for a long time. From the moment we arrived, the warmth, hospitality, and attention to detail made us feel genuinely welcome. The property itself is stunning, but it’s the people who made our experience unforgettable.

A heartfelt thank you to Chanchal at the Marigold Bar, along with Himanshu, Sumer at The Marble Arch and Deepika at the front office, for their gracious service, warm smiles, and the care they extended throughout our stay. They went above and beyond to ensure every interaction was memorable. A special mention for Mr. Yogendra Awasthi at Giardino for organizing such a wonderful meal for our family. And the incredible team of chefs at both Marble Arch and Giardino.

A very special thanks to Mr. Vineet Singh, F&B Director, whose impeccable hospitality and personal attention made us feel truly valued, and to Mr. Vardhman Singh for ensuring our stay was seamless, comfortable, and filled with thoughtful touches.

It’s rare to come across a team that combines professionalism with such genuine warmth. Jai Mahal Palace has mastered the art of making guests feel at home while delivering a truly luxurious experience. We look forward to returning soon and highly recommend this beautiful hotel to anyone visiting Jaipur.

2026-07-11 via Tripadvisor
L
lalalok Family Noida, Gautam Buddha Nagar District, Uttar Pradesh
10
Best
Pros:

Very hospitable and nice experience Abdullah and Nutan have served so well!

2026-07-11 via Tripadvisor
I
Ian solo_traveller gb
10
2026-07-11 via Nuitee
E
Escape828923 Family
8
Great stay in Rajasthani palace
Pros:

We had an excellent stay at Jai Mahal Palace. There is a sense of grandeur which transports you back to bygone kingdoms and colonial times. We would give the atmosphere and location five stars.
Jaipur is busy so after a day of sightseeing the hotel is a peaceful enclave to rest.
We came with our two children, 14 and 11 and they really enjoyed the pool after a day out. Good facilities and evening entertainment if you don't want to go out. Similarly, nothing is very far away and we took Ubers in the evening to restaurants.
Staff are helpful and at check out Devyani even gave us suggestions for our onward travel in Ajmer.

2026-07-10 via Tripadvisor
N
Nomad07867300035 Family
10
Brilliant
Pros:

Brilliant experience. Devyani at the front desk gave an upgrade. A lovely hotel eith great hospitality

2026-07-10 via Tripadvisor
T
Trip66871643790 Couples
10
Staff is soo good..thank-you so much for giving me birthday surprise
Pros:

Everything is soo good..staff is soo caring and helpful..u giving us soo beautiful memories.

2026-07-10 via Tripadvisor
T
tilaksinghb Family
10
Memorable experiencea
Pros:

Our stay at Jai Mahal Palace was absolutely wonderful. The palace is stunning, the atmosphere is peaceful, and the hospitality was outstanding from the moment we arrived.
A heartfelt thanks to the Marble Arch Restaurant team. Mr. Sumer, Mr. Monu, and Mr. Yuvraj provided exceptional service with genuine warmth, attentiveness, and professionalism. They made every dining experience special and truly memorable.
Special appreciation also goes to the Security Incharge, Mr. Omendra Singh Shekhawat, for his courteous support and professionalism throughout our stay.
Thank you to the entire Jai Mahal Palace team for making our visit unforgettable. We look forward to coming back soon. Highly recommended!

2026-07-10 via Tripadvisor
M
Meander05540388892 Family
10
Top Service
Pros:

Had an amazing stay at Jai Mahal Palace, Jaipur! The property is absolutely beautiful, with stunning heritage architecture, lush gardens, and a peaceful atmosphere. The rooms were elegant, comfortable, and very well maintained.

The staff was exceptionally courteous, welcoming, and always ready to help, making the entire experience truly memorable. A special thank you to Aslam and Jaideep for their exceptional hospitality and outstanding service. They made our stay even more comfortable and memorable.

The food was delicious with a great variety, and the overall hospitality was outstanding.

If you're looking for a luxurious and relaxing stay in Jaipur, I highly recommend Jai Mahal Palace. It perfectly blends royal charm with modern comfort. Looking forward to visiting again!

2026-07-10 via Tripadvisor
A
abybaby01 Friends getaway Jaipur, Jaipur District, Rajasthan
10
Waah taj experience thanks to mr shiv Mathur
Pros:

★★★★★ A Truly Unforgettable Experience – Thank You, Mr. Shiv Mathur & Team!

It is rare to come across hospitality that genuinely exceeds every expectation, but that is exactly what happened during my friend’s stay at Taj Jai Mahal Palace, Jaipur, from 1st July to 4th July 2026.

My friend had travelled from the USA and, as a solo female traveler, I naturally wanted to ensure she would be safe, comfortable, and well looked after. From the very beginning, Mr. Shiv Mathur took complete ownership of every arrangement and made the entire experience completely stress-free.

His kindness, professionalism, and genuine care were evident in every interaction. He went above and beyond to ensure every detail was perfect—from a seamless arrival and beautiful room arrangements to prompt assistance whenever needed. What impressed us most was that he treated her not just as a guest, but with the warmth and respect one would extend to family.

My friend couldn’t stop talking about how welcomed, secure, and cared for she felt throughout her stay. In today’s world, that level of attention and reassurance means more than words can express. Knowing she was in such capable hands gave me complete peace of mind.

The hotel itself is absolutely stunning, with its breathtaking heritage architecture, lush gardens, and timeless elegance. Every member of the staff was courteous, attentive, and always ready with a warm smile. The service was consistently impeccable, making every moment of the stay feel truly special.

A heartfelt thank you to Mr. Shiv Mathur and the entire team at Taj Jai Mahal Palace, Jaipur, for creating such wonderful memories. Your dedication to excellence and genuine hospitality is a perfect reflection of the Taj legacy.

Without any hesitation, I would recommend this beautiful hotel to anyone visiting Jaipur, especially international travelers looking for luxury, comfort, safety, and service that comes straight from the heart.

Thank you once again for making this visit so memorable. We will always be grateful for your exceptional care and look forward to returning in the future.

⭐⭐⭐⭐⭐ 5/5 – Simply Outstanding!

2026-07-10 via Tripadvisor
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ujjwalm205 Couples
10
Anniversary celebration in Jai Mahal Palace
Pros:

We went to Jai Mahal Palace to celebrate our anniversary. We stayed only for a day but we thoroughly enjoyed our stay. The property is beautiful what you expect from the Taj Group. The food we tasted was wonderful. The service is immaculate.

They arranged a small Celebration in the evening with flowers and a cake. We have been celebrating our special occasions in special places for the last few years and this celebration was the best. Special mention to the Duty Manager, Pooja Kumari. Hopefully we can return there in the future

2026-07-10 via Tripadvisor
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Eyesneverlies Family
10
Thanks to Vishwas , Deepika and Shivani
Pros:

We had a wonderful stay at Jai Mahal Palace with our family. From the moment we arrived until check-out, every experience was warm, comfortable, and memorable. The beautiful heritage property, peaceful atmosphere, delicious food, and exceptional hospitality made our visit truly special.

A heartfelt thank you to the Front Office team, especially Vishwas Sharma, Deepika, and Shivani. They welcomed us with genuine smiles, were always courteous and attentive, and made sure every detail of our stay was taken care of. Their professionalism, kindness, and willingness to help made us feel valued and at home throughout our visit.

It is staff members like them who turn a great hotel stay into an unforgettable experience. We look forward to returning soon and would highly recommend Jai Mahal Palace to anyone looking for authentic hospitality and a memorable family getaway.

2026-07-10 via Tripadvisor
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Voyager33347987246 Friends getaway
10
Fab Italian food! Jogendra ji rocks
Pros:

Jogendra ji is amazing !!!! He served us delicious food & drinks at Giardino with a big smile! Must get the aglio olio and fettuccine a la Giardiano. So so yum & fab!!!

2026-07-09 via Tripadvisor
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Stay27422130178 Family
10
Outstanding Palace Experience
Pros:

We hade a wonderful stay at the Jai Mahal Palace. My Sincere congratulations to GM Mr Vardhaman Singh Ji, DOS Kuldeep Sharma Ji
Special thanks to below staff
Front office:-
Ravindra ,Gaurav ,Sakshi
Khushi Kanwar Vishvas Hriday, Devyani Deepika Rathore
Food and beverage
Sumer
Satyajeet
Aslam
Garvit
House keeping
Surendra

2026-07-09 via Tripadvisor
D
Daydream50308031652 Family
10
Another Unforgettable Stay at Taj Palace
Pros:

Our stay at Taj Jai Mahal Palace was truly unforgettable. Every visit here reminds us why TAJ is so special, and this time was no different.

My review would be incomplete without thanking the wonderful team whose warmth and thoughtful gestures made our stay exceptional.

A heartfelt thank you to Pooja for reaching out before our arrival to understand our preferences and ensure everything was perfectly planned.

A special thanks to Mr. Rabinder for the warm welcome, seamless check-in, and for taking us on a buggy ride so that my little ones didn't miss the experience, even though we arrived late.

A huge thank you to Devyani, Hriday, and Mr. Gaurav for the beautiful anniversary surprise. The lovely bouquet and delicious cake made our celebration even more memorable.

Many thanks to Tannushri, Shiwani, and Sakshi for collecting our photographs and decorating our room so beautifully. It was such a thoughtful and heartwarming surprise.

Most importantly, thank you to the entire team for taking such wonderful care of our little ones and making us feel at home throughout our stay. The genuine hospitality, attention to detail, and personalized service are what make Taj Jai Mahal Palace stand out.

Thank you once again for creating memories that our family will cherish forever

2026-07-09 via Tripadvisor
R
Roam40963507116 Family
10
Place to be in
Pros:

Superb Customer service. The place one should be in . Excellent venue and ambience. Great

2026-07-07 via Tripadvisor