Jai Mahal Palace

Hotels
The Indian Hotels Co Ltd
9.4 (516 reviews)
Jacob Road, Civil Lines , Jaipur , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful hotel
Cons:
Service inconsistencies noted

Categories

Cleanliness
9.4
Impressions of the hotel being beautifully maintained and well-kept.
Service
10
Staff were exceptionally friendly and accommodating, with several mentions of helpful service.
Location
9.4
Tranquil location away from the hustle and bustle of Jaipur City, providing a peaceful experience.
Room Quality
9.4
Beautifully restored building with luxurious room quality.
Amenities
9.4
Fantastic amenities including a spa and excellent dining options.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
8.9
Delicious food with good variety reported, although some concerns about service quality.
Overall Experience
9.8
Overall exceptional experience with multiple positive sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:15

Property Description

Luxurious Heritage Property in Jaipur

Indulgent Accommodations: Taj Jai Mahal Palace features a blend of modern and classic Indian-style rooms with wooden flooring, flat-screen TVs, and lavish bathrooms, providing a comfortable stay for guests.

Relaxation and Recreation: Guests can unwind at the outdoor pool, Jiva Spa for a rejuvenating massage, or enjoy a game of chess with life-size chessmen. The hotel also offers fitness facilities for health enthusiasts.

Culinary Delights: With dining options like Cinnamon, Giardino, Marble Arch, and Marigold bar, guests can savor a variety of cuisines and refreshing beverages. Don't forget to visit La Patisserie for delectable cakes and pastries.

Experience the epitome of luxury and heritage at Taj Jai Mahal Palace in Jaipur. Book your stay now for an unforgettable experience!

Important information:

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving Licence, Aadhar Card, any other ID with address approved by the Government of India. Pan Card is not acceptable). All international guests are required to present a valid passport and visa. For Indian guests, cash settlements of INR 50000 and above will require a pan card copy during check out.

Mandatory Surcharge for Festive Meals at Pratap Mahal, Ajmer.
Mandatory Christmas Eve Dinner (24th December) INR 3000 plus taxes per person
Mandatory New Year Eve Dinner (31st December) INR 4500 plus taxes per person
Kids up to 11 Years will be charged 50% of above rates for Mandatory Festive Meals.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children 6 years old stay for free when using an available cot.
    Children from 5 years old to 11 years old stay for Rs. 1,500 per person per night when using an existing bed.
    People 12 years old and over stay for Rs. 3,840 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 516 reviews
Cleanliness: 9.4
Service: 10
Location: 9.4
Room Quality: 9.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9.8
S
Sherpa28293827049 Family
10
Warm Hospitality & Wonderful Memories at Jai Mahal Palace Jaipur
Pros:

Our visit to Jai Mahal Palace with my elderly parents, wife, and son was nothing less than outstanding in every aspect. From the moment we arrived, the hospitality, warmth, and care shown by the entire team made our stay truly memorable.
A very special thanks to Sumer and Abdullah, who went above and beyond to ensure that we had the best possible experience. They looked after us extremely well, always with genuine warmth and kindness, which made us feel completely at home. Their caring nature gave my family some truly wonderful moments that we will always cherish.
Chef Atul also deserves heartfelt appreciation for the amazing food and personal care he extended to us. Every meal felt heavenly — absolutely delicious and prepared with great attention and love.
The experience at Hai Mahal Palace was exceptional, and the warmth shown by the team made our family time even more special. Thank you once again to Sumer, Abdullah, Chef Atul, and the entire team for creating such beautiful memories for us.

2026-05-16 via Tripadvisor
S
Scenic52059731718 Family
10
*Incredible Experience*
Pros:

Superb service, ambiance and No.1 atmosphere .
Our entry in the palace was excellent with warm welcome from Mr.Bhagawan ji…. He is an amazing and enthusiastic person.
Aslam ji served the breakfast with so much enthusiasm and care.
Ravindra ji’s hospitality was on another level. Great value of Taj brand is represented at all levels.

2026-05-16 via Tripadvisor
C
capushkarpatil Family Mumbai, Maharashtra
10
Best Palace Experience
Pros:

What a lovely and a spectacular palace feels like living like a royal it was my anniversary and they greeted us so nicely from the watchman to the manager everyone was so involved in making us feel special they also gave us a special room upgrade . Their service is outstanding and best in class . Special mention to Ravindra Ji, Aslam Ji and Bhagwan Ji they were extremely welcoming and made us feel at home

2026-05-16 via Tripadvisor
V
Voyage01025906980 Family
10
Royalty at its best
Pros:

The Palace was a lovely place to stay in we stayed at the Peacock Suite and it was huge and spectacular…. The main attraction here is the out of this world service provided here where everyone is so warm and loving… Specifically Ravindra Ji, Aslam Ji, and Bhagwan Ji they were very welcoming and so enthusiastic.

2026-05-16 via Tripadvisor
G
Getaway41775115850 Friends getaway
10
A Truly Memorable Experience
Pros:

Had a wonderful experience at Jai Mahal Palace. The property has a beautiful royal charm, peaceful surroundings, and exceptional hospitality. The food at Marble Arch was excellent as well — every meal was beautifully prepared and full of flavor. A special thanks to Sumerji for being so warm, attentive, and helpful throughout the stay. His hospitality truly made the visit even more memorable.

2026-05-15 via Tripadvisor
O
OnAir01604222013 Family
10
Special birthday celebration
Pros:

We had an amzing dinner experience and wife's birthday celebration at Marble arch restaufant. Thanks to Sumer ji and Monu Pratap ji for ensuring the dishes were served timely and last minute requests were handled carefully.

2026-05-15 via Tripadvisor
N
Navigate38074204261 Family
10
Excellent Hospitality
Pros:

thank you Shiv Mathur & team ! Your hospitality and warmth towards us is unmatched. thank you for everything you did for us and we had a comfortable stay throughout our 2 days

2026-05-15 via Tripadvisor
D
dilip extended_group in
10
An excellent short break - will visit again
Pros:

A palace very well maintained , old world charm , impeccable F&B service , housekeeping, FO , Chef Pankaj , Burman Siddharth & team , Service team - Ayan, Abdullah, Sunil, Naval , Jhanvi - FO, hospitality with s passion from the heart , out stay was truly memorable - keep
Up the team spirit , all the best to GM Rathod

Cons:

N/A

2026-05-15 via Nuitee
S
SANJAY27 Couples Fatehgarh, Fatehgarh Sahibr District, Punjab
10
A must visit property
Pros:

Our recent stay at Jai Mahal Palace was truly exceptional and memorable. From the beautiful heritage property to the warm hospitality, everything exceeded our expectations.
A special thank you to Satish (house keeping)

Sunil, Madan, Bhabhesh, Aslam, and Abdullah ( marble arch ) for their outstanding service and attention to detail throughout our stay. They were incredibly courteous, attentive, and always ready to help with a smile, making us feel genuinely welcomed and cared for. Their professionalism and hospitality added a personal touch that made our experience even more special.
The overall atmosphere, food, service, and comfort at the palace were absolutely wonderful. We left with beautiful memories and would highly recommend Jai Mahal Palace to anyone looking for a luxurious and warm hospitality experience in Jaipur. We can’t wait to visit again!

2026-05-14 via Tripadvisor
P
priyamvadaj2026 Couples
10
Excellent experience at Jai mahal palace
Pros:

I had an amazing stay at Jai mahal Palace especially Ms Santosh at spa was very nice. She did an excellent massage and it was a very blissful and satisfying experience ( Anand and Santosh!)

2026-05-13 via Tripadvisor
D
Departure12034104551 Friends getaway
10
Relaxing and well maintained
Pros:

Excellent hospitality
Very clean rooms and bathrooms, well maintained property no speck of dust and quiet Serene atmosphere even though the area is huge.
Kudos to the entire team

2026-05-13 via Tripadvisor
N
NorthStar52994289976 Friends getaway
10
Ultimate experience and the most warm staff
Pros:

I had an experience much beyond expectations. Janhavi, Bhumika helped craft an amazing experience for us. I had a couple of requests and it was provided without any questions and with utmost quality. I have had a truly memorable experience. The restaurant team was also extremely warm - special shoutout to Mr. Aslam for the dining experience. The entire team at Jai Mahal Palace was amazing

2026-05-12 via Tripadvisor
P
Pioneer02989500145 Family
10
Good and satisfying
Pros:

Very nice service and food is very nice . Overall very nice experience, hospitality is extremely nice , Aslam ji , vijender ji , Monu Partap ji , mehndar ji , keda .

2026-05-12 via Tripadvisor
H
Happiness34069521504 Family
10
Best experience
Pros:

We had a memorable stay experience at Jai Mahal Palace where we stayed 20 years back. It was quite enchanting to get the same hospitality experience which we had experienced years before. The arrangements and attention to detail was commendable. Special mentions to Mr. Aslam and Manager Mr. Monu Pratap who were available throughout to check on our comfort and requirements. We will definitely visit soon.

2026-05-12 via Tripadvisor
I
Inspire33100973496 Family
10
Amazing Jyoti in the palace
Pros:

One of the best place in Jaipur for your calm stay..i had gorn alone with my child and Jyoti made my Mother’s Day so so so special since the beginning she was so kind and helpful I have no words to express my gratitude toward her and many of the colleagues in restaurant Area as well..they all are welcoming and kind..would recommend a stay at this place..Jyoti as a women you understood how important was it for me to be felt so overwhelming on Mother’s Day
Thank you once again
Just what I didn’t like was they didn’t put up buffet breakfast bcs they had less occupancy and the breakfast according to the hotel standard wasn’t satisfying at all..even if the occupancy is low they should put up the buffet with a lot of variety..this breakfast didn’t meet their standards

2026-05-11 via Tripadvisor
A
Adventure28321038849 Friends getaway
10
Excellent
Pros:

We had an amazing stay. The amenities were great and the hospitality was incredible. We received great service from Ravindra, Muskan and and Shiwani. Jaipur is a great city to visit and the Jai Mahal is a great option for stay. Thank you for the amazing experience in our family vacation!
Will visit soon.

2026-05-11 via Tripadvisor
G
GoPlaces13223931035 Couples
10
Best and nice
Pros:

Marble arch restaurant has the best atmosphere and people are really corporative here named aslam, birendra ji , kedla their service are really best and hostile experience is best

2026-05-11 via Tripadvisor
T
Trail55796635662 Family
10
Taj never disappoints us
Pros:

Taj hasn’t disappointed us ever and so does this property as well ! Though the property is in midst of the city , once u enter the palace , it’s peaceful and greenery ! Staff are the highlight ! Hospitality is top notch . From housekeeping to chef , so much warmth .
Ms. Deepika at the reception a special shout out to u for the surprise arranged and execution .
Thankyu

2026-05-11 via Tripadvisor
M
mpuri086 Business
10
Great property and staff. Beautiful location and exceptional hospitality. Specially Mr Abhimanyu who was very friendly.
Pros:

Great property and staff. Beautiful location and exceptional hospitality. Specially Mr Abhimanyu who was very friendly.

2026-05-11 via Tripadvisor
A
ankitsX9144YK Family
10
Comfortable and amazing stay
Pros:

Had an excellent stay at Hotel Jai Mahal palace, and food and service was amazing. Had a very comfortable and relaxing stay. Speacial call out to Aslam who took a great care of our food and service.

2026-05-11 via Tripadvisor