Jai Mahal Palace

Hotels
The Indian Hotels Co Ltd
9.4 (595 reviews)
Jacob Road, Civil Lines , Jaipur , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful hotel
Cons:
Service inconsistencies noted

Categories

Cleanliness
9.4
Impressions of the hotel being beautifully maintained and well-kept.
Service
10
Staff were exceptionally friendly and accommodating, with several mentions of helpful service.
Location
9.4
Tranquil location away from the hustle and bustle of Jaipur City, providing a peaceful experience.
Room Quality
9.4
Beautifully restored building with luxurious room quality.
Amenities
9.4
Fantastic amenities including a spa and excellent dining options.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
8.9
Delicious food with good variety reported, although some concerns about service quality.
Overall Experience
9.8
Overall exceptional experience with multiple positive sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:15

Property Description

Luxurious Heritage Property in Jaipur

Indulgent Accommodations: Taj Jai Mahal Palace features a blend of modern and classic Indian-style rooms with wooden flooring, flat-screen TVs, and lavish bathrooms, providing a comfortable stay for guests.

Relaxation and Recreation: Guests can unwind at the outdoor pool, Jiva Spa for a rejuvenating massage, or enjoy a game of chess with life-size chessmen. The hotel also offers fitness facilities for health enthusiasts.

Culinary Delights: With dining options like Cinnamon, Giardino, Marble Arch, and Marigold bar, guests can savor a variety of cuisines and refreshing beverages. Don't forget to visit La Patisserie for delectable cakes and pastries.

Experience the epitome of luxury and heritage at Taj Jai Mahal Palace in Jaipur. Book your stay now for an unforgettable experience!

Important information:

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving Licence, Aadhar Card, any other ID with address approved by the Government of India. Pan Card is not acceptable). All international guests are required to present a valid passport and visa. For Indian guests, cash settlements of INR 50000 and above will require a pan card copy during check out.

Mandatory Surcharge for Festive Meals at Jai Mahal Palace.
Mandatory Diwali Eve Dinner (8th November) INR 5,000 plus taxes per person.
Mandatory Christmas Eve Dinner (24th December) INR 12,000 plus taxes per person.
Mandatory New Year Eve Dinner (31st December) INR 21,000 plus taxes per person.
Holi Lunch (22 March 2027) INR 5000 plus taxes per person.
Kids up to 11 Years will be charged 50% of above rates for Mandatory Festive Meals.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children 6 years old stay for free when using an available cot.
    Children from 5 years old to 11 years old stay for Rs. 1,500 per person per night when using an existing bed.
    People 12 years old and over stay for Rs. 3,840 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 595 reviews
Cleanliness: 9.4
Service: 10
Location: 9.4
Room Quality: 9.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9.8
S
Sudeshna couple gb
10
A perfect stay
Pros:

The architecture, the interiors, the hospitality and the location.

Cons:

NA

2026-06-28 via Nuitee
P
PrashantM702 Family New Delhi, National Capital Territory of Delhi
10
Food to die for
Pros:

1) The best food ever - Feedback from Kabir (my 7 years old son
2) The food is to die for - Feedback form Meera (my 12 years old daughter)
3) we were here last Jun as well, and the experience is as wonderful as last year.

Thanks a lot for not only maintaining the standards but actually improving it. Special thanks to Laxman, Reva and to whole staff

2026-06-27 via Tripadvisor
8
823keyaa Family
10
Food
Pros:

Amazing high tea experience. Jogendra ji was amazing

2026-06-27 via Tripadvisor
M
Meander05540388892 Family
10
Royal & Memorable Stay at Jai Mahal Palace, Jaipur
Pros:

Our stay at Jai Mahal Palace, Jaipur was truly royal and unforgettable. The heritage ambience beautifully reflects the culture of Jaipur, creating a luxurious and peaceful atmosphere. The staff was extremely courteous, polite, and helpful. Rooms were clean, spacious, and well-maintained, and the food was excellent with top-class service. The entire property, especially the garden area, felt very serene and luxurious. We had a very comfortable and enjoyable stay, and every moment was truly memorable. Special thanks to Aslam and Jaideep for their exceptional hospitality. Highly recommended for a royal experience in Jaipur!

2026-06-27 via Tripadvisor
P
Passport29468829859 Family
10
Review
Pros:

Stay was very good. Devyani and the whole team assisted very well from check in to check out

2026-06-27 via Tripadvisor
S
sunnystar09 Family New Delhi, National Capital Territory of Delhi
10
Great Hospitality
Pros:

Had an incredible stay at Jai Mahal Palace, Jaipur. From check-in to check-out, everything was seamless and comfortable. The palace grounds with the giant chess board and gardens are stunning.

A special mention for Mr. Shiv mathur,Bhumika thakur and HK team — they was exceptionally helpful, kind, and made sure every detail was taken care of. He truly went above and beyond to ensure our comfort.

I’ll definitely recommend Jai Mahal Palace to anyone visiting Jaipur. The hospitality here is unmatched.

2026-06-27 via Tripadvisor
S
sudeshnam2017 Family
10
A special trip which Taj made it extra special
Pros:

I came with my mum on a special trip to celebrate her 70th birthday, and our stay was nothing short of exceptional.

We arrived at the property around midnight and were warmly welcomed by the wonderful manager, Abhanyu. His calm, warm, and gracious manner immediately made us feel at home. He personally escorted us to our room, where an incredible surprise awaited us. The room had been beautifully decorated with balloons, a stunning bouquet of flowers, and a delicious cake, making the occasion even more memorable.

We had requested a room with a view, and Abhanyu ensured that our request was thoughtfully accommodated.

From start to finish, every aspect of our stay was perfect. A special mention goes to Devyani at the concierge, who consistently went above and beyond to assist me. She was always happy to help and would personally come to greet me whenever I walked to the reception, making every interaction feel genuinely welcoming.

I would also like to extend my heartfelt thanks to Shivji, who ensured everything at the hotel ran seamlessly. A true gentleman in every sense, he was always approachable, attentive, and a pleasure to know.

Thank you to the entire team for making my mum’s 70th birthday celebration so special. We will cherish these memories and look forward to returning.

2026-06-26 via Tripadvisor
8
845lilyanag Solo travel
10
A Truly Royal Jaipur Experience
Pros:

Had a wonderful stay at Jai Mahal Palace, Jaipur. The property is beautiful, well maintained, and offers a perfect blend of heritage charm and modern comfort. The hospitality throughout my stay was excellent. A special mention to Devyani at reception, who was exceptionally warm, professional, and helpful—she made my experience even more pleasant. Thank you to the entire team for making our stay so memorable!

2026-06-26 via Tripadvisor
C
C1003EOdavidj Family Chicago, Illinois
10
Great Stay
Pros:

Great stay at the Jai Mahal. The grounds are beautiful and the new swimming pool is very nice for laps and exercise or just relaxing. The children’s play area was closed for renovations, so we didn’t get to try it. Service went above and beyond, particularly our butler Deviyani and favorite breakfast server Aslam.

2026-06-26 via Tripadvisor
N
Navigate11689233892 Friends getaway
10
Exceptional 65th Birthday Celebration
Pros:

Our experience at Jai Mahal Palace was truly exceptional, with every detail reflecting refined hospitality. A special mention to Mr. Omendra, Mr.Raj and Mr.Rajendra for ensuring a seamless and engaging palace tour-his insightful narration and warm approach added great depth to the overall visit.

The dinner at Marble Arch was the highlight of the evening, flawlessly curated by Mr. Monu & Mr.Sumer The ambiance, menu selection, and service flow came together seamlessly to create a sophisticated and memorable dining experience.

A truly well-coordinated effort by the entire team-thank you for making our evening so memorable.

2026-06-26 via Tripadvisor
P
Pioneer50857483299 Family Noida, Gautam Buddha Nagar District, Uttar Pradesh
10
Awesome Hospitality and experience
Pros:

I had a great time with my family. The staff is extremely polite and helpful. Chef Ravindra Singh made us special fasting food, which was extremely tasty and perfect. The front desk Conceirge Hridya was amazing, even gave us a customised gift with our picture. The serving staff at Marble Arch for breakfast and dinner was quick and helpful. Specifically Monu Pratap, manager at Marble Arch and waiter Aslam helped us with special food requests and were extremely helpful.
We had an amazing time here. Would definitely come back again. Hospitality is awesome. Thankyou so much.

2026-06-26 via Tripadvisor
G
Global63407518314 Family
10
Anniversary
Pros:

We chose Jai Mahal Palace in to celebrate our anniversary, and it turned out to be one of the best decisions we could have made. From the moment we arrived, the atmosphere was welcoming, but what truly made our evening unforgettable was the exceptional hospitality of Deepika and Khushi.
Deepika was incredibly professional, warm, and attentive. She made sure everything was perfect and went out of her way to ensure we had a wonderful experience. Her friendly nature and genuine smile made us feel valued throughout the evening. Khushi was equally amazing—kind, courteous, and always ready to help with anything we needed. Together, they created such a positive and comfortable dining experience that it made our anniversary even more special.
Great service isn't just about serving food—it's about making guests feel welcome and cared for, and Deepika and Khushi did exactly that. Their humility, dedication, and attention to detail truly stood out. They made us feel like honored guests rather than just customers, and that personal touch is something we'll always remember.
A heartfelt thank you to Deepika and Khushi for making our celebration so memorable. Their outstanding hospitality is a true asset to JML Palace. We had a fantastic evening and will definitely be returning. Highly recommended to anyone looking for great food, excellent service, and a genuinely memorable dining experience.

2026-06-26 via Tripadvisor
D
Dedha solo_traveller in
10
Pros:

Good service

Cons:

Yes

2026-06-26 via Nuitee
R
Reis couple vn
10
Pros:

It is a very quiet and calm place in the middle of the hustle that is Jaipur. The staff is amazing, friendly and helpfull at any time. The atmosphere is incredible, it is very well located, there are a range of activities in the hotel that are very nice as well. Very good option to stay!

2026-06-26 via Nuitee
G
Gayatripet Couples Mumbai, Maharashtra
10
A Truly Memorable Palace Stay
Pros:

We recently stayed at the Taj Jai Mahal Palace and had a truly wonderful experience. The property is stunning, with exceptional ambiance and beautiful surroundings.

From arrival to departure, every aspect of our stay was seamless. What stood out most was the consistency of service across all departments—every team member was warm, attentive, and professional.

The hotel goes the extra mile to make celebrations special, adding thoughtful surprises that make your stay even more memorable.

We enjoyed all our meals at the property, and the food, presentation, and restaurant service were outstanding.

Although we stayed in a Heritage Room, which beautifully reflects the palace's historic charm, it was also impeccably clean and equipped with all modern comforts.

A special thanks to Deepika and Khushi for their thoughtful efforts and hospitality. They played a big part in making our stay truly memorable. Highly recommended!

2026-06-25 via Tripadvisor
E
Explore27194961320 Family
10
Hotel Jai Mahal experience
Pros:

We visited Hotel Jai Mahal on the occasion of my daughter's birthday and believe me it was a wonderful experience. Hriday one of the staff member had made our daughter's birthday very special. The ambience the hospitality of the staff is amazing . The restaurant staff Monu pratap , Dalveer and Abdullah attended us so well we enjoyed and relish each and every dish . Its a wonderful experience besides lush green environment other activities in the hotel is exceptional. We really enjoyed our stay thanks to Jai Mahal hotel staff.

2026-06-25 via Tripadvisor
A
ayushsinghal95 Family Jaipur, Jaipur District, Rajasthan
10
Italy in Jaipur
Pros:

The food was extraordinary and phenomenal. Service by jogendraji, manishji and yogendraji was excellent. They all were very helpful. Also the vibe and ambiance was extremely pleasant

2026-06-24 via Tripadvisor
P
Passenger60103076518 Couples
10
Amazing
Pros:

The food is good and the service is impeccable. Mr. Naval was a fantastic host.

2026-06-24 via Tripadvisor
G
Global23351378778 Couples
10
Love it
Pros:

Jogendra was a great host! Loved the pizzas.

2026-06-24 via Tripadvisor
R
rohitsG4545DG Family
10
Aslam and the Jai Mahal Team Made Our Stay Exceptional
Pros:

I stayed at Jai Mahal for one night with my mom, and the check-in process could not have been easier, with help from Muskan and Ramanand. Within minutes, we understood the key locations and evening events. We then enjoyed a wonderful late lunch, where Aslam Khan made us feel completely at home with his warmth, courtesy, and impeccable Indian hospitality. The food was excellent, and the Rajasthani dishes were a thoughtful touch.

Later, we decided to visit a few local temples and city attractions. Mr. Shiv was very helpful in advising whether we should use our car or take a cab. When we booked an Uber, he personally spoke with the driver, explained exactly where to drop us, reminded him that we were guests, and asked him to contact him if any issue came up. The ride went smoothly, and we truly appreciated the care shown by the staff.
The evening local folk performances were another delightful surprise. The interactive dance added a personal touch and made the experience feel like true cultural immersion. We also enjoyed the puppet dance, which was engaging for guests of all ages.
The next morning at breakfast, Aslam was once again exceptional. He engaged warmly with guests, personally looked after everyone, coordinated food orders, served with care, and added thoughtful touches throughout. Since it was difficult for my mom to get up for the buffet, even for small items, Aslam noticed me getting up a few times and insisted that I enjoy my breakfast while he served her himself. Words cannot fully capture how naturally he connected with us and made us feel welcomed and cared for through gestures both big and small. I would recommend Jai Mahal to family and friends based on Aslam’s hospitality alone, and I would give him an 11 out of 10 for going above and beyond. THANK YOU Taj Jai Mahal and the staff, you have done a fabulous job.

2026-06-24 via Tripadvisor