Best Western Plus Madison

Hotels
Best Western Plus
8 (298 reviews)
167 Southeast Bandit Street , Madison , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Cleanliness issues
Poor room condition

Categories

Cleanliness
6.23
Multiple reviews indicate cleanliness issues, with dirty sheets and overall poor maintenance.
Service
10
Staff were consistently described as very helpful and polite.
Location
9.2
Conveniently located off the highway, good for road travelers.
Room Quality
7.24
Some guests reported issues with room condition such as dampness and damages.
Amenities
8.19
Amenities such as the pool were noted positively, but overall options were limited.
Value for Money
6.22
Several reviews expressed disappointment with the price relative to the quality perceived.
Food and Beverage
7.68
Breakfast received mixed reviews, with some positive mentions but also complaints.
Overall Experience
9.23
Overall mixed experiences, with many guests appreciating the service despite cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:14

Property Description

Outdoor Pool and Stylish Rooms
Enjoy a refreshing dip in our outdoor pool and relax in our stylish rooms decorated in warm colors. Watch your favorite shows on the flat-screen cable TV provided in each room.

Convenient Amenities
Stay comfortable with a microwave, fridge, and coffee facilities in all rooms. Connect with loved ones using the free Wi-Fi available throughout the hotel. Keep up with your fitness routine at our on-site fitness center.

Nearby Attractions
Explore the area with ease as North Florida Community College is just 7 miles away and Twin River State Forest is a short 15-mile drive.

Book now and experience the perfect blend of comfort and convenience at the BEST WESTERN PLUS Madison Inn.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLH

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 298 reviews
Cleanliness: 6.23
Service: 10
Location: 9.2
Room Quality: 7.24
Amenities: 8.19
Value for Money: 6.22
Food and Beverage: 7.68
Overall Experience: 9.23
A
Ann couple us
3
Do not stay here!
Pros:

Pool was clean

Cons:

The excercise room was closed and equipment was torn out and laying around. I specifically asked for a handicap acessible room online and it showed a tub handicap accessible but it was not, although it did have grab bars we were put on the third floor during a torential rain storm and the electric went out several times. Even though you have only three handicap rooms it should have been not available online. you do not put a handicap person on the third floor period!! Bad management, lacks maintenance upkeep.

2026-08-21 via Nuitee
N
Nola couple us
8
2026-08-19 via Nuitee
P
Pat couple us
10
2026-08-09 via Nuitee
S
Sonja solo_traveller us
10
Pros:

Location, cleanliness, price, breakfast was decent

Cons:

No complaints

2026-07-13 via Nuitee
M
Maria couple us
9
2026-07-07 via Nuitee
N
Nola couple us
8
If in that area again, I would definitely stay there.
Pros:

The sweet lady at the front desk was very friendly, and worked with me to get an issue with my reservation resolved and confirmed.

Cons:

I liked our stay. We arrived late at night, and encountered an issue with our reservation, which the desk clerk worked very diligently to figure out the issue. Even held our room till I could resolve the issue.
She was very nice and patient throughout the process.

2026-07-06 via Nuitee
C
Coleen couple us
6
Rather uncomfortable because of the smells.
Pros:

Convenience to highway

Cons:

Smelled musty and the bathroom smelled awful!! Like it was cleaned with a dirty mop

2026-06-27 via Nuitee
S
Sara couple us
9
Gave us what we needed. A clean, quiet easy place to get some rest.
Pros:

Easily assessable to interstate. Clean. Is actually a really nice hotel.

Cons:

Staff could have been friendlier… or just friendly. Ribs the hospitality industry so at least a smile would have been nice. They weren’t rude but definitely wasn’t friendly.

2026-06-21 via Nuitee
B
Brown solo_traveller us
3
Many Problems
Pros:

The friendly staff.

Cons:

The carpet in the hallway smelled. The shower looked old and stained. One of the towels was stained or dirty. When we sat one of the beds, it became un-level and unusable.

2026-06-20 via Nuitee
G
Gerald solo_traveller us
8
2026-06-19 via Nuitee
A
Andrew couple us
9
Cons:

There was some mold in the bathtub

2026-06-17 via Nuitee
D
Donald couple us
9
We enjoyed our stay and would choose this hotel again if in the area.
Pros:

The room was very clean and comfortable. The staff was very friendly and answered all our questions. The hotel was convienentley located to the center of town and there was plenty of places to get a snack. breakfast was nice.

Cons:

I really can not say way I did not like. our room did face the back of the building over looking to pool and the lights being on all night did act as a night light in the room and I do like my room pitch black.. but it is was ok.

2026-06-13 via Nuitee
B
Bushnaq couple us
6
2026-05-28 via Nuitee
S
Saam couple us
5
Again everything was acceptable but the mattress. Don’t know where I am going to stay on my next visit in about 4/5
Pros:

Location and being clean

Cons:

The mattress was horrible. I thought I was me at my age of 67 but my granddaughter woke during the night also in pain from the discomfort of the mattress. Last time I stayed there in December 2025 did not have the same experience. I could hardly walk from room 215 mattress.

2026-05-25 via Nuitee
J
Jolene couple us
8
Pros:

Conveniently located, breakfast and pool.

Cons:

The pool area needs more attention to detail with cleaning the grounds. noticed bird dropping and a stray cat.

2026-05-20 via Nuitee
F
Frank couple us
8
Overpriced.
Pros:

o place to walk

Cons:

property is isolated

2026-05-14 via Nuitee
H
Harry family_with_children us
7
2026-05-11 via Nuitee
M
Marina solo_traveller us
10
I haven't traveled internationally past 10 years. I enjoyed staying at BW once again
Pros:

I liked the breakfast..It had a large selection.The room was very clean and there was someone to help if needed. In the past I have stayed in many Best Western in the USA and Europe. I was not let down.Best Western will always be my pick.

Cons:

I liked the room. The breakfast and the location
It was very enjoyable

2026-05-06 via Nuitee
S
Steve couple us
8
2026-05-03 via Nuitee
N
Natasha couple us
10
2026-05-02 via Nuitee