Sonesta ES Suites Atlanta Alpharetta North Point Mall

Hotels
•
Sonesta Hotels
8 (847 reviews)
1325 North Point Drive , Alpharetta , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Unreliable amenities
Poor breakfast service

Categories

Cleanliness
6.64
Several reviews mentioned foul smells and dirty bathrooms, indicating a below-average standard.
Service
9.61
Staff were often described as friendly and accommodating, which indicates a strong service experience.
Location
9.65
Repeatedly identified as a strong point, with easy access to amenities and attractions.
Room Quality
7.6
Rooms varied in comfort with issues reported but some guests were satisfied with their stays.
Amenities
7.63
Some facilities and services were lacking, such as unreliable WIFI and limited breakfast options.
Value for Money
7.59
Value perception varied due to room issues and service inconsistencies.
Food and Beverage
6.64
Breakfast options were mentioned as poor and not well replenished.
Overall Experience
8.61
Mixed sentiments but overall satisfaction through location and service led to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:59

Property Description

Convenient Location
Situated across from the North Point Mall and a short drive from downtown Atlanta, Sonesta ES Suites Alpharetta North Point Mall offers easy access to both shopping and city attractions.

Amenities Galore
Enjoy a refreshing dip in the outdoor swimming pool or break a sweat at the on-site gym during your stay at Sonesta ES Suites Alpharetta North Point Mall.

Complimentary Offerings
Start your day right with a free grab and go breakfast before heading out to explore the city. Benefit from fully equipped kitchens, free internet, and Wi-Fi in every suite for a comfortable stay.

Book your stay at Sonesta ES Suites Alpharetta North Point Mall now for a perfect blend of convenience and comfort.

Important information:

5.00 USD State Recovery Fee, is not included in the price. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Pet Policy:
Sonesta ES Suites welcomes up to two pets per room and have a nonrefundable sanitation fee to ensure that no future guests with allergies have any trouble after you depart. Service dogs are allowed anywhere in our hotels and are an exception to the nonrefundable sanitation fee.

When traveling with dogs, there is an extra charge of $75 fee applies for stays up to 7 nights; $150 for all longer stays. Maximum of 2 dogs per room are allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Fri, May 22, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 6 per day.

Location

Property Accessibility

Total Disability Score: 14.29
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 847 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 8.61
A
Angsuman • family_with_children • in
4
2026-03-28 • via Nuitee
M
Mark • family_with_children • us
9
2026-03-24 • via Nuitee
D
Deb • couple • au
10
Nice surprise
Pros:

booked it simply as an overnight close to an event we were attending. Did not expect such a large room, with kitchen, great bathroom, very clean.

Cons:

nothing

2026-03-19 • via Nuitee
I
Ivoree • extended_group • us
8
2026-03-11 • via Nuitee
L
Luis Ramón • couple • do
7
Cons:

I stayed only 6 days and there is not way I could contact anybody to work my refund.

2026-03-04 • via Nuitee
F
Fernando • family_with_children • pr
5
Great location, horrible staff.
Pros:

Good

Cons:

The staff was the worst, rude ans not to service customers.

2026-03-03 • via Nuitee
A
Abbi • solo_traveller • us
9
2026-03-02 • via Nuitee
R
Robert • family_with_children • us
10
2026-03-01 • via Nuitee
E
Emily • extended_group • us
1
2026-03-01 • via Nuitee
S
Sharath Kumar • family_with_children • us
4
2026-02-28 • via Nuitee
J
Janice • family_with_children • us
8
good but please fix the door. Not the 1st time it's been broken.
Pros:

kitchen, roll-in shower, 2 bedrooms

Cons:

automatic door to parking lot in Bldg B is broken. I use a scooter and is one of the reasons I stay at this hotel.

2026-02-27 • via Nuitee
J
Josefina • solo_traveller • us
10
2026-02-27 • via Nuitee
G
Graffreaid • couple • us
10
Pros:

Clean and convenient

2026-02-25 • via Nuitee
H
Hilles • family_with_children • do
1
Pros:

The charge you extra the Price different than what they have in the website breakfast time too short and very little security wise most of the time the doors open what is the room and you can find a lot of dirty things in the floor

Cons:

The charge you extra the Price different than what they have in the website breakfast time too short and very little security wise most of the time the doors open what is the room and you can find a lot of dirty things in the floor

2026-02-24 • via Nuitee
R
Richard • couple • us
1
Not good. I would never recommend this hotel
Pros:

The bed was comfortable. The room was clean , however there was a noticeable stain on the carpet. The halls and stairs were dirty. The exterior door did not close and lock properly creating a safety issue. The kitchen had hardly any cooking skillets and pans or cutlery.

Cons:

See paragraph above

2026-02-14 • via Nuitee
P
Prashanth • family_with_children • in
3
2026-02-12 • via Nuitee
E
Elgin • solo_traveller • us
5
2026-02-12 • via Nuitee
L
Leslie • couple • us
8
2026-01-28 • via Nuitee
L
Leslie • couple • us
8
2026-01-28 • via Nuitee
G
Gomez • couple • us
10
Very clean and very nice place
Pros:

Very clean and comfortable

Cons:

Everything good

2026-01-26 • via Nuitee