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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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BBQ facilities
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Laundry
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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Allergy-free room
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Vending machine - drinks
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Vending machine - snacks
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Kid-friendly buffet
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Outdoor furniture
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Picnic area
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Outdoor fireplace
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Situated across from the North Point Mall and a short drive from downtown Atlanta, Sonesta ES Suites Alpharetta North Point Mall offers easy access to both shopping and city attractions.
Amenities Galore
Enjoy a refreshing dip in the outdoor swimming pool or break a sweat at the on-site gym during your stay at Sonesta ES Suites Alpharetta North Point Mall.
Complimentary Offerings
Start your day right with a free grab and go breakfast before heading out to explore the city. Benefit from fully equipped kitchens, free internet, and Wi-Fi in every suite for a comfortable stay.
Book your stay at Sonesta ES Suites Alpharetta North Point Mall now for a perfect blend of convenience and comfort.
USD 5 state recovery fee is not included in the price.
Please note that a maximum of 2 pets are allowed per room, and there is a non-refundable sanitation fee to ensure that future guests with allergies have no trouble after you depart.
Service dogs are allowed in all our hotels and are exempt from the non-refundable sanitation fee.
When travelling with dogs, there is an extra charge of USD 75 for stays of up to 7 nights; USD 150 for all longer stays.
Please note that renovation work in the property will be carried out from 15 August 2026 to 31 December 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: Yes
- Manual Wheelchair: No
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 0
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Staff was nice ..bed was great!
No hot breakfast..night staff could use some costumer service skills.
Location was amazing
Rooms were too stuffy. Bed was super uncomfortable. The dish washer didn’t work and the ac wasn’t working properly either
The room was spacious and provided basic needs.
No restaurant. Got in late and couldn't find something to eat. Slept hungry and while I looked forward to the promised continental breakfast, there was none, but a few slices of bread, sachet oats and tea/coffee. The excuse was that the restaurant was under renovation. That was too poor.
Secondly, I spent 2 nights and the room was never cleaned till I left.
I loved how nice the staff were! Keisha was so sweet to us and also suggested some great places for us to visit while in town. I loved how my pet was able to stay with us and all their rooms were pet friendly and I didn’t have to go thru the hassle of calling hotels to see if they have an available room for my pet I also loved how dishes were provided for me and my family in the suit the hallways smelled great when you entered
My tv wasn’t working and our bathroom door was dirty and we had to slam the door to shut it. Also they were going thru renovations so we were only given foods that were cold not hot or warmed up
Location
No Wi-Fi. No joy breakfast.
I am a person of habit, which also means I'm loyal by default when things are good. I have stayed here a few times during travel visits over the years and the location is great. Usually, the staff and facilities are as well. My last stay wasn't quite the same.
Check in was normal but upon entering the room, beds were made but I noticed nothing had been wiped down (counters/sinks). There were coffee rings on the desk, cup rings and spillage on the nightstand, dried up food in the microwave, etc.
I don't like to complain unless TOTALLY necessary, so I just wiped it down myself because I was exhausted from my travels.
However, within less than maybe 30 minutes of being in the room ROACHES were coming from behind the light fixtures on the wall and out the dishwasher. I immediately secured any belongings I had and called the front desk. The response was "You may not be able to change rooms and I would have to check with my manager!"
LIKE WHAT?!?!
I felt it was such a disregarding statement. No apology, no immediate let's fix this for you, no offer of refund, etc.
The lack of professionalism and proper customer training in that kind of moment was a complete turn off from all the other wonderful stays. Luckily, the manager told her to switch my room. I kept waking up in the middle of the night checking for roaches in the new room and I never want to deal with that again.
HORRIBLE EXPERIENCE. Pretty disgusting.
Convenient location! Friendly staff. Clean, spacious room.
N/A
Location
Terrible hygiene and noisy appliances plus swimming construction noise. Pull out bed was also flat and uncomfortable with a feeling like directly sleeping on the spring. Floor was dirty with visible sticky maps from no sanitization.
Location and large room options.
The pool was closed with no prior notice. Still today the pool is not listed as closed.
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