Country Inn & Suites by Radisson, Savannah Southside

There were issues with cleanliness. The morning I left I got a jump scare by a baby (nymph) German cockroach crawling in the bed on the pillow. The presence of nymphs means they are breeding and the property has an active infestation. There was an adult one in the shower. They badly need pest control and I let the front desk know. The bed itself and linens and towels looked clean on first check of the room. However, on closer look it seems housekeeping cut corners. For example the microwave had smudged fingerprints and looked dirty on the outside. Bathroom looked clean but smelled funny. AC worked. I did not use the facilities. Elevator was undergoing maintenance so used the stairs. Stairway looked kind of dark and dirty with stained carpets. I didn't use the facilities or eat breakfast so I can't comment on those. Biggest problem was the bugs, completely grossed out and will not be back.

The hotel gym was very poor. One old, noisy treadmill and barely any dumbbells.

The place was really dirty.

The only thing I didn’t like was the roaches I witnessed. When I woke up the next morning I witnessed a few roaches on the desk across from the coffee table! I was highly disgusted and disappointed! I had to shake out everything I owned to make sure none were going with me! The facility didn’t give roaches or filth so that shocked me. I notified the clerk!

First thing we noticed were numerous doors on the first floor appeared to be damaged as if break-ins had occurred. The room itself was loud with the smoke smell and the walls were visibly dirty. As I walked past the couch, it was stained and had crust all over it. I walked into the bathroom and noticed the counter tops had pink stains. Going towards the toilet was just blatant filth — there was pee splashed on the floor and the toilet was stained with black mold.

I let the front desk know I could not stay there due to the filth and the smoke smell — I have an allergy. She took a screenshot of my pictures of the room and requested I go through the third party I booked with in order to get a refund. Called Patricia at booking.com and she reached out to the property manager Paul who denied the filthy condition of the room, despite numerous pictures.

While I appreciate booking.com for refunding my money, it’s absolutely fowl that the property denied the claims in an attempt to keep my money.

I’ve never been more fooled by high ratings. I DO NOT recommend this property.

See above- horrible experience. I wish I thought to take photos of the room, but, we were just focused on getting out of there. I did manage to snap a picture of the phone- looks pretty normal, right?!

Our bathroom had what looked like mold on the ceiling. Also, lots of unknown stains on the carpet...ew. AND the stairwell going up to the 3rd floor was also gross. One of the suite doors on the 3rd floor looked like it was broken into by a large object. Or like the staff needed to break the door down to get into the room? I dont know, but it was like something out of a horror movie... made me feel unsafe in my own room.

Algunas áreas sociales pueden estar un poco descuidadas desgastadas y con falta de limpieza la ducha no funcionaba muy bien

The drugs going on... what appeared to be hookers walking around... filthy room and shower with someone's hair everywhere... grand to walk on the carpet, sticky surfaces, smelled like weed everywhere, loud, no ventilation...

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