Holiday Inn Express Atlanta Galleria-Ballpark Area by IHG

Hotels
Holiday Inn Express
8.4 (625 reviews)
2855 Spring Hill Parkway , Atlanta , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise from adjoining rooms

Categories

Cleanliness
7.6
Sanitation levels have gone down, with complaints about hair and bugs.
Service
9.1
Staff was friendly and patient, with great service mentioned multiple times.
Location
9.1
Great location near the Battery with easy access to dining options.
Room Quality
8.1
Rooms were comfortable, but noise from adjoining rooms was a concern.
Amenities
8.1
Amenities were good with quality breakfast mentioned, but lack of a bathtub noted.
Value for Money
8.6
Overall worth the price based on location and comfort.
Food and Beverage
8.1
Breakfast was tasty, but complaints about quality of some items.
Overall Experience
8.5
Mixed reviews with both positive experiences and some challenges noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:09

Property Description

Convenient Location near SunTrust Park
Located in Smyrna, Georgia, Holiday Inn Express Atlanta is just a short walk away from the Atlanta Braves' home stadium.

Relaxing Outdoor Pool and Fitness Center
Guests can unwind and stay active with the hotel's outdoor pool and on-site fitness center.

Modern Amenities and Services
Each room is equipped with free WiFi, a refrigerator, coffee machine, flat-screen TV, and a telephone. The hotel also offers a 24-hour reception, meeting facilities, and free parking.

Experience comfort and convenience at Holiday Inn Express Atlanta. Book your stay now for a memorable visit near Hartsfield Jackson Atlanta International Airport.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Tue, Mar 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 625 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
T
Tyrone solo_traveller us
10
2026-02-10 via Nuitee
E
Edd extended_group us
10
enjoyable
Pros:

easy in easy out, friendly staff, good restaurants in the area.

2026-01-29 via Nuitee
4
413tyc Solo travel
10
Excellent
Pros:

I highly recommend this Holiday Inn Express to anyone looking for comfort, cleanliness, and especially amazing staff who go above and beyond.
I would definitely stay here again!

2026-01-28 via Tripadvisor
T
tylerhH1740HX Business
6
Great experience
Pros:

Very great experience!
Hotel a little dated , other than that Very nice . Would definitely stay again.
However it needs to be updated/ upgraded.
Other than that my experience was great !!!

.

2026-01-28 via Tripadvisor
2
220jarvisc Solo travel
10
Great safety getaway
Pros:

Great stay! FIRST TIME EVER STAYING AT THIS PROPERTY and been here 7 years ahaha. No probs!

2026-01-26 via Tripadvisor
C
Corlette couple us
1
2026-01-26 via Nuitee
K
kontark2026 Couples
10
A must stay
Pros:

Centrally located, close proximity to food shopping .. many things Clean. Very friendly staff. Free parking. Good breakfast.

2026-01-24 via Tripadvisor
C
Cheryl solo_traveller us
7
Stay was comfortable
Pros:

Great location for me. Was quiet. Staff was pleasant. Great workout room!

Cons:

Front desk kept putting fraudulent charges on my credit card! Not very well lit on the outside. Parking lot a little scary at night. Stale muffins.

2026-01-24 via Nuitee
J
Julie couple us
8
I will never book with your website again!!!!
Pros:

The staff was great and very understanding! We ended up not staying there because YOU said it was pet friendly! ONLY allow service dogs!!!! The staff suggested another hotel that was pet friendly- went there and they were completely booked. Ended up searching for another hotel and lucked out that they were accommodating.

Cons:

SEE ABOVE

2026-01-20 via Nuitee
L
Latoya solo_traveller us
9
2026-01-20 via Nuitee
C
Christine couple us
4
2026-01-19 via Nuitee
C
Christen couple us
4
Staff was nice and the location of the hotel was great for what I had planned to do in the city but overall I would not
Pros:

The hotel was really close to all the activities I had planned for the trip.

Cons:

The rooms did not have microwaves in the room plus the sink was not in the bathroom so those were design flaws of the hotel. Also, our toilet in our room would continuously run unless we jiggled the handle. Additionally, one set of the sheets on the bed in our room had a stain on it.

2026-01-19 via Nuitee
C
Chris couple us
10
Excellent
Pros:

Very nice

Cons:

Nothing

2026-01-19 via Nuitee
S
Sherry extended_group us
7
Staff was great and helpful, loved the accommodations to and from event at the braves stadium. I would have love a move
Pros:

Location and accommodations to and from the event I was attending.

Cons:

No ice machine on floor and the bedding for the pullout couch was not adequate and it ( bedding ) had a foul smell.

2026-01-19 via Nuitee
A
Amanda couple us
9
Friendly staff, comfortable and clean rooms. Reasonable price.
Pros:

The nicest staff. Room was clean and comfortable. Was within a 15 min walk to Truist Park but if you don't want to walk they have a shuttle.

Cons:

Bathroom door wasn't the correct size, so you couldn't close it. The cleaners are great but in the morning, they could be a little more quiet. We were still sleeping.

2026-01-19 via Nuitee
C
Christopher couple us
8
2026-01-19 via Nuitee
C
Chyna extended_group us
9
2026-01-15 via Nuitee
C
Charita solo_traveller us
10
2026-01-14 via Nuitee
P
Pamela extended_group tw
9
2026-01-07 via Nuitee
J
Joy Carmel extended_group co
10
2026-01-05 via Nuitee