Best Western Macomb Inn

Hotels
•
Best Western
8.3 (166 reviews)
1655 E Jackson St , Macomb , US
+1 309-836-6700

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean (multiple mentions)
Friendly and accommodating staff
Convenient location near shops and restaurants
Good/very good breakfast with hot options
Quick, convenient check-in and free snack on arrival
Cons:
Rooms feel old/antiquated and need maintenance (stains, worn furnishings)
Towel shortages and inconsistent housekeeping response
Limited vending (no drinks) and some amenity shortcomings
Pool issues (cold water, reports of crawlies)
Occasional room maintenance problems (bathroom door/lock, poor TV)

Categories

Cleanliness
8.8
Generally praised as very clean across many reviews (multiple mentions of 'very clean', 'clean room'), although some guests reported neglected details (stained carpet, rusted bathroom items) that lowered the score slightly.
Service
9
Staff frequently described as friendly and accommodating (stellar front desk, helpful staff, quick service); isolated service issues (comments about towel policies and a complaining desk attendant) were reported but staff largely resolved problems.
Location
9
Multiple mentions of a convenient location (near Walmart and restaurants, easy access) — consistently positive in the reviews.
Room Quality
6.8
Several guests noted rooms are older and in need of maintenance (antiquated rooms, worn carpet, poor TV quality, broken lamp shade, bathroom door that wouldn't close/lock), bringing this category down.
Amenities
7.6
Breakfast and some conveniences were praised, but there were complaints about the pool (cold, crawlies), lack of drink vending, and towel shortages which produced mixed sentiment.
Value for Money
7
Some guests felt rooms were pricy relative to their condition (old/run down), while others found the overall stay satisfactory; mixed-to-slightly-negative sentiment on value.
Food and Beverage
9
Breakfast repeatedly described as very good with hot options and variety; free breakfast was noted positively in multiple reviews.
Overall Experience
9.2
Overall experience skewed positive — many guests said they'd stay again and praised cleanliness, staff, and breakfast despite specific maintenance or amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location
Located just 4.7 km from Leslie F. Malpass Library, our hotel offers easy access to nearby attractions and activities in Macomb.

Modern Amenities
Enjoy the convenience of a 24-hour front desk, a business centre, and free WiFi during your stay at Best Western Macomb Inn.

Outdoor Activities
Explore the picturesque surroundings of Macomb with activities like hiking and fishing, perfect for guests looking to unwind and enjoy nature.

Plan your stay at Best Western Macomb Inn for a comfortable and memorable experience!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIA

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 166 reviews
Cleanliness: 8.8
Service: 9
Location: 9
Room Quality: 6.8
Amenities: 7.6
Value for Money: 7
Food and Beverage: 9
Overall Experience: 9.2
W
Watkins • family_with_children • us
9
Best of best
Pros:

Very clean

Cons:

Very clean

2026-10-22 • via Nuitee
E
Edie • couple • us
5
Decent hotel, no problems really, pool was cold
Pros:

convenient location

Cons:

Creepy crawlies in pool room, some type of centipede

2026-10-15 • via Nuitee
C
Christiel • extended_group • us
5
The rooms are old and run down, yet pricy and the front desk team was stellar.
Pros:

N/A

Cons:

The rooms are antiquated. It does not look like money is being put back into the building. I had a suit which should feel a little nicer than a regular room.

2026-09-17 • via Nuitee
L
Lou • couple • us
8
Pros:

Free snack at check in. Quick , convenient, and quiet.

2026-09-14 • via Nuitee
K
Kipp • solo_traveller • us
9
2026-09-09 • via Nuitee
S
Stacy • couple • us
8
2026-09-08 • via Nuitee
D
David • solo_traveller • us
8
2026-09-08 • via Nuitee
K
Khalida • couple • us
8
Would definitely stay again
Pros:

Didn’t eat breakfast

2026-09-06 • via Nuitee
M
Melissa • family_with_children • us
9
2026-09-05 • via Nuitee
B
Beth • extended_group • us
9
Pros:

The staff was very friendly and the hotel was very clean.

2026-08-29 • via Nuitee
G
Gerard • couple • us
10
Clean room quiet location and easy check in
Pros:

Location

Cons:

No outside table

2026-08-29 • via Nuitee
E
ERIC • solo_traveller • us
10
2026-08-26 • via Nuitee
C
Cynthia • solo_traveller • us
7
2026-08-23 • via Nuitee
E
Eunice • couple • us
10
2026-08-22 • via Nuitee
L
Lynn • couple • us
10
Will be back next yr!
Pros:

Clean!

Cons:

No problems at all

2026-08-18 • via Nuitee
T
Teslow • family_with_children • us
6
It was ok but I'd probably would look somewhere else next time.
Pros:

The location was convenient and the staff was friendly and helpful.

Cons:

The room felt somewhat unkempt and in need of better maintenance. The carpet had noticeable stains, and the TV was poor quality, with both sound and picture clarity. The floor lamp had a bent shade that was broken away from the frame, something that should have simply been removed from the room.

The two toilet paper rolls were about half to three-quarters used when we arrived. Typically, there is one full new roll and one partially used roll. The rusted metal napkin box in the bathroom also contributed to an overall neglected feeling in the room. These details made the room feel less clean and well-maintained than expected.

2026-08-12 • via Nuitee
W
Wendi • solo_traveller • us
3
Pros:

Free breakfast

Cons:

The bathroom door would not close and or lock
I was told I could have more towels but I would be charged if they found I stole them, ...very assumptive to say to someone

2026-08-07 • via Nuitee
F
Fernando • couple • us
9
2026-08-06 • via Nuitee
N
Nana Sherrie • family_with_children • us
9
2026-07-16 • via Nuitee
K
Karla • couple • us
3
Will not stay again.
Pros:

Clean

Cons:

Ran out of towels. Was told “we don’t have any more towels.” Housekeeping had already taken the used towels, so couldn’t reuse them, leaving us one towel for two people. No offer of anything. Just, “sorry”, “no more towels”.

2026-07-02 • via Nuitee