Comfort Inn & Suites O'Fallon - St Louis Area

Hotels
•
Comfort
6.6 (144 reviews)
116 Regency Park , O'Fallon , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Room Size
Cons:
Cleanliness Issues
Poor Service

Categories

Cleanliness
4.6
Multiple reviews highlighted issues with dirty sheets, unclean rooms, and lack of proper cleaning.
Service
9.1
Standard service quality, but some staff members were noted as unhelpful.
Location
9.6
Location was generally appreciated.
Room Quality
5.1
Several guests complained about poor room conditions, including leaking ceilings and dirty bathrooms.
Amenities
6.6
Basic amenities available, but issues such as broken appliances were reported.
Value for Money
5.6
Guests felt that the cost did not match the poor quality of their stay.
Food and Beverage
4.1
Breakfast options were described as terrible.
Overall Experience
8.1
Overall unhappy experience with multiple issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:19

Property Description

Indoor Pool and Hot Breakfast
Spacious Rooms with Modern Amenities
Convenient Location Near Local Attractions

Book your stay now at Rodeway Inn & Suites for a memorable experience in O'Fallon, Illinois.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

6.6
Based on 144 reviews
Cleanliness: 4.6
Service: 9.1
Location: 9.6
Room Quality: 5.1
Amenities: 6.6
Value for Money: 5.6
Food and Beverage: 4.1
Overall Experience: 8.1
H
Hull • solo_traveller • us
7
2026-09-02 • via Nuitee
J
jason • solo_traveller • us
10
Pros:

The convenience and friendliness of getting a room right away

Cons:

That I was only there for 8 hours. It felt comfortable enough to be there for the full day!

2026-09-02 • via Nuitee
P
Phillip • solo_traveller • us
10
2026-08-31 • via Nuitee
L
Lindsey • solo_traveller • us
4
You get what you pay for
Pros:

My room was on the first floor.

Cons:

They didn't make my bed or change my bed sheets...I had to ask the stuff for a roll of toilet paper...no body wash.

2026-08-30 • via Nuitee
A
Andrew • couple • us
3
2026-08-28 • via Nuitee
A
Andrew • couple • us
3
Wouldn’t stay here again
Pros:

The location

Cons:

Felt dirty smelled

2026-08-28 • via Nuitee
P
Pierson • solo_traveller • us
3
Cons:

There was not much to pick from for breakfast and it did not taste good.

2026-08-16 • via Nuitee
L
Latrice • couple • us
8
2026-08-11 • via Nuitee
W
White • solo_traveller • us
10
2026-08-10 • via Nuitee
V
Vanro • couple • us
10
Pros:

It’s was clean and the AC was already on when we check in

2026-08-08 • via Nuitee
A
Anita • couple • us
8
2026-08-06 • via Nuitee
J
Justine • solo_traveller • us
2
Pros:

It was close to the location of an event we were attending.

Cons:

We were overcharged by almost $500 and still waiting to get reimbursed for some of it. Its a good thing we check our bank account regularly. The hotel also stated they did not receive payment from booking.com. I'm still waiting to get that straightened out as well. We also had a dirty wash rag and used bar of soap left in our bathroom.

2026-08-02 • via Nuitee
H
harris • solo_traveller • us
8
Pros:

Layout of the hotel. Lobby and seating at entrance.

Cons:

Finding where we could get breakfast

2026-07-09 • via Nuitee
S
Sherry • extended_group • us
2
Pros:

The location.

Cons:

The staff didn’t speak much English. Our plumbing in our bathroom we had to plunge the toilet several times because it would get stomped up. The tub did not drain properly. And the sink would sometimes stomp up too. The pool was closed for 6 hours a day that was not mentioned when booking. The pool was closed from 9am until 12 and 2pm until 6 pm. And they let homeless people sit in the chairs out front whom which threatened my 15yr old. And we had to get them to call the cops.

2026-07-07 • via Nuitee
S
Sydney • couple • us
2
The hotel itself looked very nice online, so I’m very disappointed with our experience.
Pros:

The bed was comfortable.

Cons:

We were given a wheelchair accessible room when this accommodation was not needed or asked for. There was hair on the shower head from previous uses, shampoo dispenser was completely out (not usually an issue but we had been traveling for 8 days and were needing to use those additional amenities that the hotel offered), and the sheets had stains on them. In the morning, our toilet completely flooded after trying to flush it. This carried over into the main sleeping area, and we had to walk in toilet water to get out of the room. When we went to tell the front desk at check out, they said “it happens.” The staff seemed sincere/apologetic, but knowing that this bathroom has had issues in the past, why would this still be a room option until it gets fixed? The room overall felt as though it was not entirely cleaned before our arrival. We did not stay for breakfast as we wanted to immediately check out after the toilet flooded in our room.

2026-06-29 • via Nuitee
J
Janice • solo_traveller • us
8
Pros:

room

Cons:

They closed down the pool to the visitors,but they were in it

2026-06-24 • via Nuitee
L
Linda • extended_group • us
8
Pros:

Everything was great except the toilet was too low
and we had a hard time getting off the toilet. Other than that,
it was good.

Cons:

A bar in the bathroom in the tub and close to
the toilet to hold onto.

2026-06-23 • via Nuitee
G
Gould • solo_traveller • us
1
HORRIBLE EXPERIENCE
Pros:

Absolutely nothing

Cons:

The breakfast equipment was broken and my son got 2nd degree burns on 3 of his fingers. And the staff was not helpful at all. Then they ran out of sheets and blankets and pillows. So we slept without covers an pillows. They gave me the wrong room and then made me move hotels the next day. The pool was only open a couple hours each day. Ice machines were broken.

2026-06-22 • via Nuitee
D
Daniel • extended_group • us
3
Cons:

The shampoo dispensers were empty in both of the rooms we rented.

2026-06-22 • via Nuitee
J
JOAN • family_with_children • us
10
2026-06-06 • via Nuitee