Hyatt Centric Chicago Ohare

Hotels
Hyatt Centric
8.1 (844 reviews)
6350 North River Road , Rosemont , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Good service
Great location
Cons:
Expensive restaurant
Miscommunication on breakfast

Categories

Cleanliness
8.31
Hotel is extremely clean and inviting.
Service
8.78
Fantastic and really attentive service from the front desk.
Location
8.32
Optimal location for easy access to the airport and close to a casino.
Room Quality
7.77
Rooms are new and well equipped, but some reviews mention average quality.
Amenities
8.3
Terrific bar and restaurant, excellent coffee stand in lobby.
Value for Money
7.26
Restaurant prices are considered expensive.
Food and Beverage
7.81
Breakfast was a bit overpriced, but lunch and dinner were incredible.
Overall Experience
8.28
Overall positive sentiment with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:24

Property Description

Convenient Location
Located just 5 minutes from O’Hare International Airport, Hyatt Rosemont offers a complimentary airport transfer service for all guests.

Dining Options
Indulge in American cuisine at Networks Restaurant, open for breakfast, lunch, and dinner. Enjoy the choice of dining on the outdoor patio, indoor lounge, or grab snacks at Networks2Go.

Amenities and Services
Stay active at the 24-hour fitness centre, utilize the business centre, and benefit from concierge services during your stay at Rosemont Hyatt.

Experience the convenience and comfort of Hyatt Rosemont for your next trip. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Breakfast is included in the rate for 2 people, up to $15, per person per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 844 reviews
Cleanliness: 8.31
Service: 8.78
Location: 8.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 7.26
Food and Beverage: 7.81
Overall Experience: 8.28
J
Jeanette extended_group us
9
2026-06-25 via Nuitee
M
Marietta couple us
10
10/10 thanks for having us and being so amazing
Pros:

I loved how clean it was, staff was amazing, ( even the cleaning crew) it was beautiful, the price was really good I was surprised because how nice the hotel was. I will stay here everytime I come to Chicago if the room is available

Cons:

The only thing I didn’t like was that we didn’t stay longer 😊

2026-06-22 via Nuitee
C
chris solo_traveller us
10
I've stayed at 5 star hotels that was not as nice!
Pros:

I liked everything about the Hotel. It's xtremely nice, very cozy, very very clean. The staff are nice and welcoming! Do I recommend, absolutely! Would I stay here again, definitely!

Cons:

N/A

2026-06-22 via Nuitee
F
frenchhorn88 Solo travel Washington DC, District of Columbia
10
Great short stay
Pros:

Great short stay. Really nice rooms and convenient location for O'Hare. Spacious standard room and nice bathroom. First time at a Hyatt Centric and would return.

2026-06-20 via Tripadvisor
L
lucassZ4664NV NONE
10
Cozy, quiet, stylish
Pros:

This is a great hotel. Very modern and comfortable, with incredible staff. The food is top- notch, although the breakfast was a bit expensive for me (but I'm sure its worth the price) .
Obviously well-run and well- managed.

2026-06-18 via Tripadvisor
S
Suzanne solo_traveller us
10
Worth the stay
Pros:

Great location close to the airport and the casino

2026-06-14 via Nuitee
W
william couple us
10
The hotel turned a cancelled flight into a pleasant stay over
Pros:

Clean, great bed/linens, nice coffeemaker. Motion activated night lights!!

2026-06-13 via Nuitee
A
Alix couple us
10
Great ORD choice!
Pros:

Super easy for the airport
Very clean
Bartenders are super nice
Spacious
Love this hotel!

2026-06-12 via Nuitee
S
Sabrina solo_traveller de
8
Pros:

Trotz der Nähe zum Flughafen, war es im Zimmer leise.
Man konnte zu Fuß zur Metro laufen und damit direkt in die Stadt fahren.

Cons:

Das Frühstück war trotz "inklusive " nur als Guthaben für 2 Personen, jeweils 20 Dollar rabattiert. Ein Glas O-Saft kostete schon 7 Dollar. Die Preise für das Frühstück waren sehr teuer!

2026-06-12 via Nuitee
V
Venissia solo_traveller jm
10
Pros:

Everything was exactly like the picture 💕🥰. I love when they deliver what they show. I loved the staff very warm and the food was amazing.

Cons:

The water in the room was for $5 it wasn't complimentary and that was crazy to me

2026-06-12 via Nuitee
H
hotc863 Business
10
Gemstone in Rosemont
Pros:

My company frequently sends us to this hotel in Rosemont, and after a beautifully executed renovation, the property is truly outstanding once again.

A hotel is just a building until you add the people who work there. After staying here many times over the years, it becomes very clear that certain employees are what make this place special.

The Front Desk Manager (Vilma) is an absolute rockstar. She remembers returning guests, recalls personal preferences, and consistently goes above and beyond. She is truly one of the shining stars of this hotel.

The newly renovated restaurant offers excellent food, but what really stands out is the service. During breakfast, the hostess (Pinar) creates an atmosphere that feels more like a family-run restaurant than a hotel dining room. She makes you feel as though she is welcoming you into her own living room. She takes the time to engage with guests and have genuine conversations, something that has become far too rare these days and something you cannot see on a balance sheeet ...

The morning coffee bar attendant is equally impressive. Unfortunately, I always forget her name, but she remembers frequent guests and even their coffee orders. She is consistently friendly and welcoming.

Dinner service is also exceptional. The servers, Michael and his colleague with the ponytail, are always friendly, smiling, attentive, and provide outstanding service.

The hotel's management clearly has a remarkable talent for hiring the right people and, just as importantly, empowering them to do what is right for their guests.

This hotel is a true gem in the area. I highly recommend it, and even if you are not staying overnight, it is well worth stopping by for lunch and experiencing the atmosphere and service for yourself.

Rooms are great, clean and offer all you need

2026-06-11 via Tripadvisor
J
Joshua solo_traveller us
10
Great stay in the perfect location.
Pros:

Location was excellent

Cons:

Food was expensive, but, honestly…delicious:)

2026-06-11 via Nuitee
K
Karen solo_traveller us
10
2026-06-10 via Nuitee
O
Olena couple us
1
They can charge your credit card for any tip they want!
Cons:

Be aware!
They can charge your credit card for any tip they want!

It was our second time at Hyatt Centric. We stayed there some time ago before our flight for our honeymoon, and now, while celebrating my husband’s birthday, we decided to stay there again. Big mistake!

The staff was rude, but that was not the worst thing. When we received the final bill, the staff had charged a $50 tip to my credit card. When we asked the lady to explain this charge, she gave us different explanations of what it was for. Basically, we realized that they had decided to charge themselves an additional tip, and because we were asking too many questions, the lady at the reception got irritated with us and rudely handed us an updated bill with a $50 refund.

She didn’t say goodbye or anything. She just said, “Fine, don’t worry about it,” in a very irritated tone.

Mind you, we were very respectful and were just trying to understand what these additional charges were for. Anyway, we will never stay at this place again and will never stay at any Hyatt hotels. We felt like they were trying to defraud us.

So now we are waiting for the refund. Hopefully, we will get it! There are a lot of hotels in the area. Choose a different one.

2026-06-07 via Nuitee
F
FarAway39823355863 Business
10
Great service!
Pros:

Amazing experience. Anthony was very helpful with business needs so I don’t have to go to a kinkos. Close to airport and casino.

2026-06-01 via Tripadvisor
I
Isai couple us
10
Short but sweet stay
Pros:

Check in and checkout went very smooth. Loved the room ambiance and lighting. Everything was clean. Beds were comfortable.

2026-06-01 via Nuitee
T
Trey couple us
7
Overall I liked the room and the hotel itself including the restaurant downstairs, but the beds could have better mattre
Cons:

The A/C didn’t feel cold enough, kept waking up sweating, the blankets were good but mattress was uncomfortable.

2026-06-01 via Nuitee
J
Jenna family_with_children us
8
Very nice facilities, convenient location
Pros:

The hotel was much nicer than I anticipated! Facilities were really clean and updated, and the restaurant was tasty too. It was also a very convenient location. The guy who checked us in was also super helpful and friendly, which was a great first impression.

Cons:

I didn't love the parking lot...when I parked, I was alone with my four kids and there were truck drivers pulling into the adjacent lot to rest or to go to the casino across the street. I grew up in the trucking industry so it's not a stereotype that I'm using, I just didn't feel very safe out there. If someone wanted to, they could've hopped the tiny bars in between (waist/chest high).
It was also one of the pricier hotels in the area, but like I said, it was a lot nicer than we anticipated.

2026-05-30 via Nuitee
O
Oyuntungalag extended_group mn
9
Pros:

Very good

2026-05-26 via Nuitee
I
Isai solo_traveller us
10
2026-05-26 via Nuitee