Hyatt Centric Chicago Ohare

Hotels
Hyatt Centric
8.1 (790 reviews)
6350 North River Road , Rosemont , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Good service
Great location
Cons:
Expensive restaurant
Miscommunication on breakfast

Categories

Cleanliness
8.31
Hotel is extremely clean and inviting.
Service
8.78
Fantastic and really attentive service from the front desk.
Location
8.32
Optimal location for easy access to the airport and close to a casino.
Room Quality
7.77
Rooms are new and well equipped, but some reviews mention average quality.
Amenities
8.3
Terrific bar and restaurant, excellent coffee stand in lobby.
Value for Money
7.26
Restaurant prices are considered expensive.
Food and Beverage
7.81
Breakfast was a bit overpriced, but lunch and dinner were incredible.
Overall Experience
8.28
Overall positive sentiment with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:24

Property Description

Convenient Location
Located just 5 minutes from O’Hare International Airport, Hyatt Rosemont offers a complimentary airport transfer service for all guests.

Dining Options
Indulge in American cuisine at Networks Restaurant, open for breakfast, lunch, and dinner. Enjoy the choice of dining on the outdoor patio, indoor lounge, or grab snacks at Networks2Go.

Amenities and Services
Stay active at the 24-hour fitness centre, utilize the business centre, and benefit from concierge services during your stay at Rosemont Hyatt.

Experience the convenience and comfort of Hyatt Rosemont for your next trip. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Breakfast is included in the rate for 2 people, up to $15, per person per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 790 reviews
Cleanliness: 8.31
Service: 8.78
Location: 8.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 7.26
Food and Beverage: 7.81
Overall Experience: 8.28
A
Arsella couple us
10
I loved my stay and I love how the casino was right across the street so I was able to step away have a good time and re
Pros:

I love the professionalism and how wonderful the staff was. I love the commute and how their was on site parking

Cons:

N/a

2026-04-03 via Nuitee
O
orlando couple us
9
Pros:

An amazing stay super clean customer service great

Cons:

The parking fee to park in a parking garbage that’s not all covered my car got snow on it but I’m paying for this in a half parking garage

2026-03-29 via Nuitee
T
Tyra solo_traveller us
10
Wonderful!
Pros:

Had a layover at O Hare and it was the perfect solution. Great staff and wonderful accommodations.

2026-03-29 via Nuitee
S
Salahaldeen solo_traveller us
5
2026-03-29 via Nuitee
G
Gosia solo_traveller ae
8
2026-03-28 via Nuitee
S
Sharon family_with_children us
1
2026-03-21 via Nuitee
N
Nicholas extended_group us
9
2026-03-17 via Nuitee
V
Victoria couple us
10
2026-03-14 via Nuitee
8
822georgek NONE
10
Great hotel
Pros:

Great hotel with great restaurant bar and coffee barista’s . Very clean, comfortable beds, great staff experience. Definitely worth staying

2026-03-13 via Tripadvisor
C
coreyr729 NONE Salinas, California
10
Will definitely come back…
Pros:

staff was friendly, rooms were clean and well stocked, had breakfast in the restaurant before we left and it was amazingly good…most of all the coffee was in point!

2026-03-10 via Tripadvisor
C
Culture822239 NONE Albany, New York
10
Unexpected stay and a lucky hotel choice with Hyatt Centric
Pros:

Had a flight cancellation and had to spend a night in town. Was fortunate to have picked the Hyatt for my stay. Excellent front desk staff and a very clean room/lobby, with a shuttle to and from the airport every half hour.

2026-03-09 via Tripadvisor
S
saad couple us
10
2026-03-09 via Nuitee
M
Meeker couple us
9
2026-03-07 via Nuitee
D
dbbronkema Family Chicago, Illinois
4
Management in need of serious work
Pros:

Sadly, the Customer Service of this Hyatt location does not measure up to what I would expect and have experienced at other Hyatt properties. During check-in, I witnessed an abomination of a conversation between some higher-ups and one of the staff. It left me wondering how staff is usually treated and contemplating if staff is treated so poorly, how on earth can guests be treated as valued?

2026-03-06 via Tripadvisor
6
64angiej NONE West Allis, Wisconsin
10
Nice stay!
Pros:

Spacious and clean room! The room was very big with a large TV and plenty of room to walk around. The bathroom was spotless and beautiful.

2026-03-06 via Tripadvisor
M
Mohammed family_with_children us
10
2026-03-03 via Nuitee
I
Inspiration733511 Business
10
Great day near O’Hare
Pros:

Beautiful, renovated hotel with clean bright rooms. The lobby is welcoming, the restaurant is lovely, but most importantly the service is fantastic. Toni was warm and helpful at check-in and Pena, the hostess at Cima welcomed me each day like I was a guest in her home.

2026-02-26 via Tripadvisor
J
joelle solo_traveller us
9
This hotel is very clean, comfortable, and convenient to Chicago Ohare
Pros:

The hotel was very clean and fresh. My room was comfortable and clean too. The restaurant downstairs made it easy to order dinner to go. The super convenient airport shuttle runs every 30 minutes

Cons:

Water pressure in the shower.

2026-02-24 via Nuitee
C
Chen solo_traveller hk
8
2026-02-24 via Nuitee
A
Amel couple us
10
2026-02-24 via Nuitee