Quality Inn & Suites St Charles -West Chicago

Hotels
•
Quality Inn
7.8 (726 reviews)
1600 East Main Street , Saint Charles , us
+1 331-222-3102

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Cleanliness issues
Old and uncomfortable room quality
Limited breakfast options

Categories

Cleanliness
6.3
Multiple mentions of dampness and mildew in the rooms indicate significant cleanliness issues.
Service
8.8
Generally friendly staff, but some mentions of impolite interactions.
Location
9.3
Proximity to restaurants and family was appreciated, great location overall.
Room Quality
6.8
Rooms described as old, with complaints about uncomfortable bedding and some maintenance issues.
Amenities
8.3
Decent amenities, but limited options for breakfast and some issues with room setup.
Value for Money
8.3
Pricing acceptable given location, but concerns about facilities might detract from value.
Food and Beverage
6.8
Continental breakfast options were limited and not satisfactory for some guests.
Overall Experience
7.8
Mixed feedback highlights both positive aspects and several significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:18

Property Description

Convenient Location
Located just an hour from Chicago, Quality Inn and Suites St Charles -West Chicago provides easy access to popular attractions such as Fox River and Kane County Fairgrounds.

Modern Amenities
Guest rooms are equipped with all the essentials including a flat-screen TV, microwave, and refrigerator. Guests can also enjoy free high-speed internet, hot breakfast, and access to a fitness center and outdoor pool.

Business-Friendly
With a 24-hour business center, meeting room access, and copy/fax services, the hotel caters to business travelers. Plus, its proximity to major companies makes it an ideal choice for corporate stays.

Book now to experience a perfect blend of comfort and convenience at Quality Inn and Suites St Charles -West Chicago.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

7.8
Based on 726 reviews
Cleanliness: 6.3
Service: 8.8
Location: 9.3
Room Quality: 6.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 6.8
Overall Experience: 7.8
C
Chelasa • couple • us
8
2026-08-14 • via Nuitee
O
Olivia • couple • us
7
Ok for the price
Pros:

Very clean great location! Beds are comfortable! Breakfast is just whatever but at least you get something!

Cons:

Tv wasn’t working but they did fix it wifi kept going in and out all weekend so didn’t matter if the tv worked!

2026-08-12 • via Nuitee
S
Saveya • solo_traveller • us
10
2026-08-12 • via Nuitee
W
William • couple • us
3
Very outdated.
Pros:

Location

Cons:

Nothing…very dated.

2026-08-11 • via Nuitee
L
Lubomir • solo_traveller • us
7
2026-08-11 • via Nuitee
G
Gail • family_with_children • us
6
2026-08-10 • via Nuitee
C
Charity • solo_traveller • us
10
2026-08-10 • via Nuitee
S
Sarah • extended_group • us
10
2026-08-07 • via Nuitee
W
Wilhemina • solo_traveller • nl
8
2026-08-06 • via Nuitee
.
.LG. • solo_traveller • cr
10
2026-08-06 • via Nuitee
K
Kathy • couple • us
4
Necessary but disappointing
Cons:

Freezer highly frosted
Exterior door access broken
Dramatic up charge for pets which was included in my original booking filters
Unremarkable breakfast

2026-08-04 • via Nuitee
M
Marae • couple • us
10
2026-08-03 • via Nuitee
C
Charles Nielson • solo_traveller • us
8
It was ok
Pros:

Bed was nice and the pillows were nice bathroom was nice and the room smelled good it was clean

Cons:

Pool was outside and not inside and the refrigerator wasn't cold and the air conditioner made a lot of noise kept coming on and off all night long and I couldn't get an AARP discount or a CDL discount or a senior discount and they made me pay $50 for deposit and I told him I didn't want any non-essentials or whatever that was so I had to come up with about $150 to stay here tonight and have to wait 2 or 3 days to get my $50 deposit back which I didn't have the money to do cuz I've been out of work and I'm here on a new job that's not working out so I got to try to find a way back home to Phoenix and the Domino's Pizza that delivered here was horrible

2026-08-03 • via Nuitee
K
Kathleen • couple • us
5
2026-08-03 • via Nuitee
Z
Zelin • solo_traveller • us
5
2026-07-25 • via Nuitee
E
Emily • solo_traveller • us
7
2026-07-25 • via Nuitee
O
Olivia • couple • us
9
Would stay again
Pros:

It was in a nice location, clean, comfortable. Room was spacious and clean. Great price

Cons:

Bathroom kinda small, breakfast was nothing special

2026-07-21 • via Nuitee
K
Kristin • couple • us
8
Would stay here again!
2026-07-20 • via Nuitee
P
Paula • solo_traveller • us
10
2026-07-17 • via Nuitee
M
Mize • extended_group • us
8
2026-07-16 • via Nuitee