Sonesta ES Suites Chicago Waukegan Gurnee

Hotels
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Sonesta Hotels
8.8 (914 reviews)
1440 South White Oak Drive , Waukegan , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent customer service
Spacious rooms
Cons:
Cleanliness issues
Uncomfortable bed

Categories

Cleanliness
8.28
There were reports of cleanliness issues, such as cockroaches in the restroom.
Service
9.25
Customer service was highlighted as excellent and accommodating.
Location
8.79
Convenient for Navy families despite being somewhat hard to access.
Room Quality
8.74
Rooms were described as spacious, but some beds were uncomfortable.
Amenities
8.77
Included positive remarks about breakfast and facilities.
Value for Money
8.73
Overall feel of getting good value, despite some minor issues.
Food and Beverage
8.78
Breakfast options were generally well-received but with some disappointments.
Overall Experience
9.05
Many reviewers had a positive experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:19

Property Description

Convenient Location near Lake Michigan
Located just a 10-minute drive from Lake Michigan, Sonesta ES Suites Chicago Waukegan Gurnee offers self-contained accommodation in North Chicago, providing easy access to the beautiful lake and its surroundings.

Relaxing Amenities
Enjoy the outdoor heated pool with a hot tub for a relaxing dip, and stay active in the well-equipped gym during your stay at Sonesta ES Suites Chicago Waukegan Gurnee. The perfect way to unwind after a day of exploring the area.

Home-Like Comforts
Experience spacious rooms with separate living and sleeping areas, a full kitchen, and free internet connection. Start your day right with a complimentary breakfast and take advantage of the on-site market for snacks and drinks.

Book your stay at Sonesta ES Suites Chicago Waukegan Gurnee now for a comfortable and convenient visit near key attractions like Great Lakes Naval Base, Six Flags Great America, and Gurnee Mills Outlet Mall.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with dogs, please note that an extra charge of 75$ fee applies for stays up to 7 nights ; 150$ for all longer stays. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Sep 21, 2025 until Sat, May 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8.8
Based on 914 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
R
Rose • extended_group • us
10
Pros:

Cleanliness
Hospitality

2026-03-28 • via Nuitee
O
octavio • solo_traveller • us
8
2026-03-22 • via Nuitee
J
Jaime • family_with_children • us
10
2026-03-21 • via Nuitee
K
Katina • solo_traveller • us
10
2026-03-19 • via Nuitee
P
Pryor • family_with_children • us
1
First night of my day was horrible, but the second night was OK
Pros:

The breakfast was OK

Cons:

My TV was glitching. The bed was broke sink faucet water was not working.

2026-03-16 • via Nuitee
J
Jason • extended_group • us
5
I think it was overpriced definitely could have stayed at a cleaner motel and with a better breakfast
Pros:

The location was perfect

Cons:

How dirty the halls were and trash sitting in hall for 3 days never taken out, no maids picking the place up

2026-03-15 • via Nuitee
J
Jason • couple • us
5
I think for what it was it is overpriced, we could have stayed at great wolf lodge and spent about the same
Pros:

Was close to what we needed it for

Cons:

They did not clean every day trash was left in hall ways and floors were dirty, we are use to seeing maids vacuuming and picking stuff up that definitely was not a thing at this place, and the breakfast could of been a lot better

2026-03-15 • via Nuitee
A
angella • family_with_children • us
9
Pros:

Friendly staff breakfast was good nice choices

2026-03-13 • via Nuitee
T
Tiana • couple • us
10
2026-03-02 • via Nuitee
C
Craig • family_with_children • us
8
2026-02-27 • via Nuitee
O
Oralia • solo_traveller • mx
6
La limpieza muy mal
Cons:

Las toalla
Llenas de pubico dodas llenas

2026-02-26 • via Nuitee
O
Oh • family_with_children • us
7
2026-02-23 • via Nuitee
B
Beatriz Del Carmen • couple • mx
8
2026-02-09 • via Nuitee
B
Beatriz Del Carmen • couple • mx
8
2026-02-09 • via Nuitee
B
Brittan • extended_group • us
9
Decent
Pros:

Close to amenities. Big rooms for a great price.

Cons:

TVs were outdated and staff was a bit unfriendly.

2026-01-28 • via Nuitee
P
Palmertc • family_with_children • us
8
2026-01-26 • via Nuitee
I
Irma • couple • us
9
2026-01-23 • via Nuitee
D
Deena • couple • us
7
It was good
Pros:

Good location, near the Navy graduation

2026-01-22 • via Nuitee
M
Maria Liza • couple • us
8
Great place
Pros:

Location close to RTC

Cons:

Internet was slow at times

2026-01-21 • via Nuitee
T
Timothy • couple • us
8
Average since breakfast’s were waffles and good coffee
Pros:

Convenient for what I needed

Cons:

Coffee was a disappointment.

2026-01-21 • via Nuitee