Holiday Inn Express Hotel & Suites Madison by IHG

Hotels
•
Holiday Inn Express
8.4 (365 reviews)
300 Franks Drive , Madison , us
+1 608-467-3555

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
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Review Highlights

Pros:
Clean facilities
Comfortable beds
Good location
Helpful staff
Cons:
Not very clean
Maintenance issues
Breakfast quality inconsistent

Categories

Cleanliness
7.06
Reviews indicate the rooms and facilities were not very clean with multiple mentions of dirtiness.
Service
9.53
Staff were described as professional, courteous, and helpful despite one negative interaction.
Location
9.07
Many reviews praised the convenient location of the hotel.
Room Quality
7.52
Rooms had issues with cleanliness and some maintenance problems, but overall comfort level was noted.
Amenities
8.55
Amenities like the pool, fridge, and microwave were appreciated, but some items were reported broken.
Value for Money
8.51
Some reviewers felt the price was too high given the issues experienced, yet others found it acceptable.
Food and Beverage
8.06
The breakfast had a good variety but was often reported as not fresh or warm.
Overall Experience
8.93
Overall satisfaction with the hotel experience, reflecting good service and a convenient location despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:16

Property Description

Modern Amenities and Comfort
Featuring free Wi-Fi, flat-screen TVs, and convenient tea/coffee-making facilities, Holiday Inn Express Hotel & Suites Madison offers a comfortable stay just minutes from the Ohio River.

Relaxation and Recreation
Unwind in the indoor pool, hot tub, or fitness center during your stay. The hotel's convenient location makes it easy to explore Madison city center and the nearby Clifty State Park.

Convenient Services
Start your day right with a complimentary continental breakfast and take advantage of the on-site business center and launderette. With Hanover College just 8 miles away, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Holiday Inn Express Hotel & Suites Madison now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the property will be undergoing renovations on public spaces and guestrooms from 1 April, 2016 through December 2016.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 365 reviews
Cleanliness: 7.06
Service: 9.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.93
R
Robert • couple • us
10
2026-09-03 • via Nuitee
B
Beth • couple • us
4
2026-09-03 • via Nuitee
T
Teri • family_with_children • us
8
2026-08-21 • via Nuitee
B
Brandi • solo_traveller • us
7
2026-08-20 • via Nuitee
A
Andy • couple • us
8
Good place to stay with an amazing breakfast!
Pros:

The breakfast was outstanding!

Cons:

The walk in shower was a problem as my wife wanted to take a bath. We did not request a walk in shower!

2026-07-22 • via Nuitee
J
Jaime • solo_traveller • us
8
Pros:

It was clean and the staff was very friendly and helpful

Cons:

The only issue was we were next to the side door and the door slams so loud and hard when anyone goes in or out of it

2026-06-23 • via Nuitee
J
John • solo_traveller • us
1
Pros:

Ease of access

Cons:

My whole family was eaten up by bed bugs.

2026-06-19 • via Nuitee
C
Courtney • solo_traveller • us
10
Pros:

The room and the staff were super nice, breakfast was super good as well! Plenty of good places to eat around the hotel too so that was nice.

Cons:

Our room wasn't serviced our entire stay.

2026-05-26 • via Nuitee
J
Julia • couple • us
10
2026-05-24 • via Nuitee
M
Michael • couple • us
7
Quick and convenient for work trip
Pros:

Convenience

Cons:

Breakfast was not good all over cooked

2026-03-31 • via Nuitee
S
Shelley • family_with_children • us
8
2026-03-30 • via Nuitee
T
Travis • couple • us
8
2026-03-18 • via Nuitee
W
Watson • family_with_children • us
8
2026-03-16 • via Nuitee
A
April • solo_traveller • us
9
Pros:

Indoor Pool

2026-03-01 • via Nuitee
M
Michael • family_with_children • us
10
2026-02-24 • via Nuitee
J
jerry • couple • us
9
Everything was great thank you very much.
Pros:

Breakfast was good but the eggs were cold.

2026-01-20 • via Nuitee
P
Patricia • couple • us
7
2026-01-19 • via Nuitee
L
Linda • solo_traveller • us
8
2026-01-19 • via Nuitee
J
Jerry • couple • us
8
Good
Pros:

Good

Cons:

Nothing

2026-01-19 • via Nuitee
L
Linda • extended_group • us
10
2026-01-19 • via Nuitee