Holiday Inn Express Hotel & Suites Madison by IHG

Hotels
•
Holiday Inn Express
8.4 (358 reviews)
300 Franks Drive , Madison , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean facilities
Comfortable beds
Good location
Helpful staff
Cons:
Not very clean
Maintenance issues
Breakfast quality inconsistent

Categories

Cleanliness
7.06
Reviews indicate the rooms and facilities were not very clean with multiple mentions of dirtiness.
Service
9.53
Staff were described as professional, courteous, and helpful despite one negative interaction.
Location
9.07
Many reviews praised the convenient location of the hotel.
Room Quality
7.52
Rooms had issues with cleanliness and some maintenance problems, but overall comfort level was noted.
Amenities
8.55
Amenities like the pool, fridge, and microwave were appreciated, but some items were reported broken.
Value for Money
8.51
Some reviewers felt the price was too high given the issues experienced, yet others found it acceptable.
Food and Beverage
8.06
The breakfast had a good variety but was often reported as not fresh or warm.
Overall Experience
8.93
Overall satisfaction with the hotel experience, reflecting good service and a convenient location despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:16

Property Description

Modern Amenities and Comfort
Featuring free Wi-Fi, flat-screen TVs, and convenient tea/coffee-making facilities, Holiday Inn Express Hotel & Suites Madison offers a comfortable stay just minutes from the Ohio River.

Relaxation and Recreation
Unwind in the indoor pool, hot tub, or fitness center during your stay. The hotel's convenient location makes it easy to explore Madison city center and the nearby Clifty State Park.

Convenient Services
Start your day right with a complimentary continental breakfast and take advantage of the on-site business center and launderette. With Hanover College just 8 miles away, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Holiday Inn Express Hotel & Suites Madison now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the property will be undergoing renovations on public spaces and guestrooms from 1 April, 2016 through December 2016.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 358 reviews
Cleanliness: 7.06
Service: 9.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.93
M
Michael • couple • us
7
Quick and convenient for work trip
Pros:

Convenience

Cons:

Breakfast was not good all over cooked

2026-03-31 • via Nuitee
S
Shelley • family_with_children • us
8
2026-03-30 • via Nuitee
T
Travis • couple • us
8
2026-03-18 • via Nuitee
W
Watson • family_with_children • us
8
2026-03-16 • via Nuitee
A
April • solo_traveller • us
9
Pros:

Indoor Pool

2026-03-01 • via Nuitee
M
Michael • family_with_children • us
10
2026-02-24 • via Nuitee
J
jerry • couple • us
9
Everything was great thank you very much.
Pros:

Breakfast was good but the eggs were cold.

2026-01-20 • via Nuitee
P
Patricia • couple • us
7
2026-01-19 • via Nuitee
L
Linda • solo_traveller • us
8
2026-01-19 • via Nuitee
C
Cynthia • family_with_children • us
7
The staff were wonderful. The morning desk clerk and the breakfast manager were especially good. The rooms need some wor
Cons:

The property needs an update.

2026-01-19 • via Nuitee
J
Jerry • couple • us
8
Good
Pros:

Good

Cons:

Nothing

2026-01-19 • via Nuitee
J
john • couple • us
1
2026-01-19 • via Nuitee
L
Linda • extended_group • us
10
2026-01-19 • via Nuitee
C
Cheri • couple • us
10
Great stay!
Pros:

Easy check in and out. Quiet. Plenty of parking. Breakfast was good.

Cons:

Liked everything.

2026-01-15 • via Nuitee
A
Adrian • family_with_children • us
9
Pros:

Clean room. Check in/out easy. Clean facilities.

Cons:

Breakfast wasn't too fresh but variety was good.

2026-01-02 • via Nuitee
N
Noah • couple • us
9
2025-12-13 • via Nuitee
G
Gray • family_with_children • us
1
Pros:

The bed and breakfast

Cons:

Waterless and flooding

2025-11-24 • via Nuitee
K
Kenze • couple • us
6
Pros:

Location

Cons:

Was not the cleanest had stuff on walls sand blinds that was gross beds were not super comfy closed pool for a day without notice for a day and shut elevators off in the middle of the day without warning which made it hard for us with two littles and being super pregnant to get in and out

2025-11-16 • via Nuitee
C
Collies • couple • us
9
2025-11-10 • via Nuitee
R
Ruth • couple • us
10
2025-10-09 • via Nuitee