Baymont by Wyndham Merrillville

Staff very rude

Two angry pit bulls chained to car parked next to mine.

Rooms are not cleaned or maintained right. Mattress falling apart. Found used empty package of drugs in room. Garbage all the way around building and over flowing in garbage cans inside the hotel. Charged me for my service dog. Witch I get u can however most descent hotels won't . Got wrong room reserved a king size bed got 2 queen sized. No good TV channels. Breakfast area nasty not maintained during breakfast.. once they found out about my dog they gave me a dirty room. However service dog well trained. I have stayed in this chain many times however never has it been this bad. I get u get what u pay for however have some pride in ur business

Avoid this hotel at all cost the front desk. Service is terrible. They charge my card twice. I’m going to post that now. Stay away from this property. The room were dirty and the service is terrible.

The rooms was DISGUISING I was transferred to multiple (3) rooms before deciding I’m not staying here… my kids was disgusted by the pool as we walked by and didn’t want to get in. After asking for a manager multiple times I was turned away by a short Indian lady who refuse to show her name badge or verbally give me her name. She didn’t want to give a refund and also being very rude to me and my children. I Called multiple times to speak with manager after bring told manager is unavailable. I still haven’t received refund or manager response. Hotel should get get 0 stars 1 was minimum. Hotel smells so bad of animals and smoke. Wouldn’t recommend.

All in all great stay no problems will stay again

Its was great stay at baymont

The facility is not being kept as well as it should be. I've stayed at this fasility several times in the past and the condition and cleanliness has changed for the worse.

The room was clean and the beds were comfortable. The lamp on the nightstand didn't work and the curtains were torn. Breakfast was from 6am to 8:30am. Well, they tried to refuse making more sausages. We complained because you're supposed to keep replacing what's run out until breakfast time is over. The waffles were good. The biscuits were hard and the gravy was watered down way too much. Overall the stay was good for a nights rest.

Bathroom was not clean at all. Old used soap in the tub and empty water bottles behind the bed. Breakfast was very lackluster and the service was very poor.

No proper service

There is no blanket, dirty carpet

Hotel is outdated and run down

BEWARE. From having to wait 15 minutes to be checked-in, to the disgusting conditions… our stay was 30 minutes long. We checked-in, hauled all of our luggage to our room (without trying to touch anything with it), saw how dirty our room was, booked another room at a different hotel, and checked back out. Even that was too long of a stay. The only clean thing our room had was bedding, maybe. We were too afraid to check. There was cat food and litter on the floor in the bathroom. Cat food on the carpet by the beds. The room didn’t see a vacuum. The chairs were nasty. I sat down but only because I was having a panic attack. I knew I couldn’t get a refund, and I didn’t have the money to spend on another hotel, but there was no chance we were sleeping there. My 9 year old daughter said she’d sleep in the car instead. I’m by no means a clean-freak, and this place sent me into a panic. It needs to be closed down and a sanitizer bomb needs to be sent off in there. I spent part of my rent on another hotel and I’m so glad that I did.

Honestly don’t stay here from lack of communication from check in (didn’t tell us when breakfast is and didn’t inform us the pool was closed)

The room was super musty smelling and the door didn’t shut properly and grip bar was falling off the wall in the shower

The only nice thing was the bed

Honestly I would not stay here again or recommend it to anyone

It is dirty, and stained up.....fitness area items didn't work, the pool looks nasty. There is a nasty musty smell when heat was turned on and the room kept that smell. We are only staying one night, but we won't be returning to this hotel. It's probably the worst hotel we have stayed in.

I questioned the exaggerated amount that was held on my card. I was told at the front desk that they held an additional night plus a deposit. In addition, I would receive both amounts back on Monday. On Monday, I received the extra nights charge but never received the additional deposit. It is impossible to get through to the hotel or anyone that can help. When I checked out of the hotel there was a couple arguing with the person working the front desk for this same reason. It appears this may be common scam here to take additional funds off customers cards and not return it!!! This is all in addition to the room being dirty, the sheet would not stay on the dirty unstable bed, and the water in both the shower and sink would not stop leaking.

Faucet had issued only hot water. Carpet was dirty. Elevator didn't work

Front desk staff rude, room filthy, shower didn't work, hotel stink, black mold, phone in room didn't work, wouldn't stay with a pet that's how nasty and trashy the place was

The women working at the front desk is so rude