Hampton Inn New Albany Louisville West

Hotels
•
Hampton Inn
8.6 (402 reviews)
411 W. Spring St , New Albany , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Elevator issues
Some cleanliness concerns like dirty carpets
Issues with breakfast quality

Categories

Cleanliness
8.16
Some reviews noted cleanliness issues such as dirty carpets and dust in the bathroom.
Service
8.93
Many guests mentioned friendly and helpful staff.
Location
8.77
Positive remarks about safety and accessibility to restaurants.
Room Quality
8.72
Rooms were described as clean and well-maintained, although some had minor issues.
Amenities
8.65
Facilities like the breakfast buffet and recent renovations were highlighted positively.
Value for Money
8.51
Guests felt the hotel offered good value relative to the price.
Food and Beverage
8.36
Breakfast received mixed reviews, with some days being much better than others.
Overall Experience
8.73
Guests generally felt satisfied with their stay, despite a few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:45

Property Description

Convenient Location
Located just 8.1 km from the Kentucky Center for African American Heritage, Hampton Inn New Albany Louisville West offers easy access to popular attractions such as the Louisville Slugger Museum Factory and the Muhammad Ali Center.

Modern Amenities
Enjoy a comfortable stay with air conditioning, flat-screen TVs, and free WiFi in all rooms. Some units even feature a kitchenette for added convenience. Relax by the seasonal outdoor pool or stay active at the fitness centre during your stay.

Exceptional Service
With a 24-hour front desk and free private parking, our non-smoking 3-star hotel ensures a hassle-free experience for all guests. Book your stay at Hampton Inn New Albany Louisville West for a memorable trip to the area.

Important information:

Fitness center is open.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 402 reviews
Cleanliness: 8.16
Service: 8.93
Location: 8.77
Room Quality: 8.72
Amenities: 8.65
Value for Money: 8.51
Food and Beverage: 8.36
Overall Experience: 8.73
A
Andreas • couple • us
10
Great place for an overnight or longer if you wanted to spend some days and see the city.
Pros:

Rooms were clean, attractive, modern. Would definitely stay here again and would recommend to out of town guests. Very nice breakfast plus fresh coffee around the clock.

Cons:

All was well - thanks! No complaints

2026-03-03 • via Nuitee
T
travelingagain2day • solo_traveller • us
7
2026-02-27 • via Nuitee
S
Shirley • couple • us
9
Great stay
Pros:

Breakfast was wonderful. Location was great.

2026-02-26 • via Nuitee
P
Paul • couple • us
8
2026-02-22 • via Nuitee
P
Pennington • couple • us
9
2026-01-20 • via Nuitee
G
Gabriel • couple • us
10
2026-01-19 • via Nuitee
A
Angela • solo_traveller • us
7
Pros:

The property was OK, it’s looking it’s age. My door to my room didn’t shut well I had to make sure to push it. Shut or pull it shut when I was coming and going. It was room 410. I forgot to mention it to the staff so it wasn’t on them per se. But I think the cleaning people should’ve noticed it.

2026-01-19 • via Nuitee
E
Esperanza • family_with_children • us
10
We only stayed one night but it was perfect for what we needed! A nice clean place to stay! Staff was very friendly!
Pros:

Very clean!

Cons:

Nothing

2026-01-19 • via Nuitee
C
Cherl • family_with_children • us
8
Pros:

Breakfast was good. Pool nice and clean

Cons:

Room was very cool

2026-01-19 • via Nuitee
D
Dakota • solo_traveller • us
10
2026-01-18 • via Nuitee
L
Leona • solo_traveller • us
9
Great stay. I would stay again.
Pros:

Cleanliness

Cons:

NA

2026-01-15 • via Nuitee
S
Shawna • family_with_children • us
7
2026-01-15 • via Nuitee
L
Larry • couple • us
10
2026-01-14 • via Nuitee
K
Kalin • couple • us
9
2026-01-12 • via Nuitee
L
Luis • solo_traveller • us
10
Comfortable stay. Very pleasant staff
Pros:

Property was easily accessible

Cons:

Property was not clean and maintained

2026-01-07 • via Nuitee
S
Shatera • couple • us
8
2026-01-05 • via Nuitee
H
Heather • couple • us
8
Pros:

The front desk clerk was super sweet!

Cons:

The elevator wasn’t working the day after, and we had a lot of stuff to carry down the stairs.

2025-12-27 • via Nuitee
M
Montina • couple • us
10
I have chosen to stay twice here. It will be my first choice when traveling to the area!
Pros:

Places to walk my dog available. Clean rooms, comfy beds.

Cons:

NA

2025-12-20 • via Nuitee
M
Margaret • couple • us
9
Pros:

Breakfast was delicious!

2025-12-13 • via Nuitee
K
Kendra • family_with_children • us
9
2025-12-12 • via Nuitee