Hampton Inn New Albany Louisville West

Hotels
•
Hampton Inn
8.6 (436 reviews)
411 W. Spring St , New Albany , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Elevator issues
Some cleanliness concerns like dirty carpets
Issues with breakfast quality

Categories

Cleanliness
8.16
Some reviews noted cleanliness issues such as dirty carpets and dust in the bathroom.
Service
8.93
Many guests mentioned friendly and helpful staff.
Location
8.77
Positive remarks about safety and accessibility to restaurants.
Room Quality
8.72
Rooms were described as clean and well-maintained, although some had minor issues.
Amenities
8.65
Facilities like the breakfast buffet and recent renovations were highlighted positively.
Value for Money
8.51
Guests felt the hotel offered good value relative to the price.
Food and Beverage
8.36
Breakfast received mixed reviews, with some days being much better than others.
Overall Experience
8.73
Guests generally felt satisfied with their stay, despite a few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:45

Property Description

Convenient Location
Located just 8.1 km from the Kentucky Center for African American Heritage, Hampton Inn New Albany Louisville West offers easy access to popular attractions such as the Louisville Slugger Museum Factory and the Muhammad Ali Center.

Modern Amenities
Enjoy a comfortable stay with air conditioning, flat-screen TVs, and free WiFi in all rooms. Some units even feature a kitchenette for added convenience. Relax by the seasonal outdoor pool or stay active at the fitness centre during your stay.

Exceptional Service
With a 24-hour front desk and free private parking, our non-smoking 3-star hotel ensures a hassle-free experience for all guests. Book your stay at Hampton Inn New Albany Louisville West for a memorable trip to the area.

Important information:

Fitness center is open.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 436 reviews
Cleanliness: 8.16
Service: 8.93
Location: 8.77
Room Quality: 8.72
Amenities: 8.65
Value for Money: 8.51
Food and Beverage: 8.36
Overall Experience: 8.73
C
Candice • couple • us
8
I stopped through for one night in my drive to CO. It was a nice stay - clean, comfortable bed, quiet, nice shower, frie
Pros:

I stopped through for one night in my drive to CO. It was a nice stay - clean, comfortable bed, quiet, nice shower, friendly staff, and nice free breakfast.

Cons:

There wasn’t an area designated for dogs, but I was able to walk my dog in the grass in the areas across the street.

2026-07-04 • via Nuitee
J
John • extended_group • us
9
everything was fine ...........
2026-07-04 • via Nuitee
J
Jennifer • family_with_children • us
3
Will not stay again.
Pros:

The room was clean.

Cons:

The staff was no very friendly. The hotel was the hottest hotel i ever stayed in, it was like the heat was on. The remote to the tv batteries died and it was not easy to work. You could not control the room temperature on the air unit in the wall there was a separate thermostat and that seemed to work. The breakfast lady/employee was rude to people. A child came down in their socks to get a drink and waffle and she told them they needed shoes to be in the area. She also has a discussion with another employee about how she bet she could see the look on her face. Just rude. I will not stay here again!

2026-07-01 • via Nuitee
P
patrick • couple • us
4
Barely adequate
Cons:

Staff wasn't professional
Sheets weren't clean
Floors were dirty
HVAC controls were partially broken
Parking was sketchy

2026-06-25 • via Nuitee
J
John • solo_traveller • us
10
Pros:

I had fell and they went to get my ice for me and helped me to my room. I couldn't have had better service.

Cons:

There is nothing I would change.

2026-06-20 • via Nuitee
R
Richard • couple • us
5
I won't stay here again
Cons:

Room service would be nice not up to Hilton standard.

2026-06-16 • via Nuitee
S
Sarah • solo_traveller • us
9
Pros:

Clean quiet friendly

Cons:

N/A

2026-06-16 • via Nuitee
E
Eugen • family_with_children • us
8
good hotel
Pros:

The location

Cons:

Charged for the dog despite the support dog badge

2026-06-15 • via Nuitee
W
Wendy • solo_traveller • us
10
Pros:

Clean comfortable

Cons:

Pricey, parking was difficult

2026-06-15 • via Nuitee
L
Lora • couple • us
7
2026-06-01 • via Nuitee
D
Diana • solo_traveller • us
10
2026-05-31 • via Nuitee
M
Michael • extended_group • us
10
2026-05-30 • via Nuitee
K
Knofla • solo_traveller • us
10
Great visit to Southern Indiana
Pros:

Good location, excellent staff, good value for the money. The downtown has been revitalized and there are lots of interesting places to eat.

2026-05-30 • via Nuitee
R
ROBIN • solo_traveller • us
8
Nice place, clean and the staff was pleasant
Pros:

Location for where we needed to go

Cons:

There was a wierd smell in the room when we first got there, but we used our spray to air out the room and left
We needed a late checkout due to our visit being a hospital visit and got 45 min. That Didn’t help much as we were from out of state
It was very noisy in the morning
Sounded like the cleaning people
But we made it work

2026-05-28 • via Nuitee
S
Shawn • family_with_children • us
7
It was a good hotel and convenient to where we needed to be.
2026-05-20 • via Nuitee
S
Sharon • family_with_children • us
10
Pros:

A clean nights stay, no problems.

Cons:

Nothing

2026-05-15 • via Nuitee
C
Chrysta • family_with_children • us
10
2026-05-15 • via Nuitee
J
Jenny • solo_traveller • us
10
Good
Pros:

Breakfast, clean room

Cons:

Price went up from our last stay & they got our room wrong we supposed get queen room and got king.

2026-05-11 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-05-09 • via Nuitee
H
Harrison • solo_traveller • us
9
2026-05-03 • via Nuitee