Courtyard Louisville Downtown

Hotels
•
Courtyard by Marriott
8.6 (457 reviews)
100 South Second Street , Louisville , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Parking fees
Cleanliness issues

Categories

Cleanliness
7.86
Several reviews noted issues with cleanliness, including stained sheets and funky smells.
Service
9.33
Staff were consistently described as friendly and helpful across multiple reviews.
Location
9.37
The location was frequently praised for its convenience to events and local attractions.
Room Quality
8.32
Mixed feedback on room comfort; some mentioned issues with mattress comfort.
Amenities
8.35
While some amenities were noted positively, there were concerns regarding the pool cleanliness.
Value for Money
7.81
Parking fees were viewed negatively and impacted value perception.
Food and Beverage
8.86
Some positive mentions of food options, but not extensively discussed.
Overall Experience
8.93
Overall positive with specific pros noted despite some challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:56

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Enjoy a flat-screen TV, high-speed internet, and coffee facilities in every room.

Dining Options: Delight in à la carte breakfast, a variety of fruits and pastries at the Courtyard Café, and even in-room dinner delivery service.

Convenient Location: Just steps away from the Ohio River waterfront and entertainment district, with easy access to the airport and convention center.

Experience the perfect blend of relaxation and excitement at Courtyard Louisville. Book your stay now for a memorable getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.6
Based on 457 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.86
Overall Experience: 8.93
6
640caseye • Couples
2
NO HOT WATER!!!
Pros:

Upon checking in on February 26th in room 623, we immediately notified the front desk that there was no hot water in our room for showers. We brought this to their attention again the following morning. We paid over $300 for our stay and did not have hot water, which is completely unacceptable. We believe we deserve either a full refund or a complimentary night’s stay. Unfortunately, the front desk staff seemed to find our situation amusing.

2026-02-14 • via Tripadvisor
M
MARK • extended_group • us
9
I have stayed at this location many times and have always been satisfied.
Pros:

Great location to Downtown and The Kentucky Convention Center and attractions. In Door Pool is a nice addition to the Hotel and the Free Cookies are a nice Touch

Cons:

No complaints

2026-02-14 • via Nuitee
C
casperxyz • Business
10
Great Customer Service
Pros:

I called the hotel and Courtney did a great job helping me out with my pre arrival issue. She was fast, efficient and quick to help

2026-02-12 • via Tripadvisor
W
Wilson • couple • us
10
Great
Pros:

Everything

Cons:

Everything

2026-02-12 • via Nuitee
J
John • family_with_children • us
10
Pros:

The proximity to the arena as well as the cleanliness of the entire facility.

2026-02-11 • via Nuitee
K
KHALID • solo_traveller • sa
10
2026-02-08 • via Nuitee
P
paul • family_with_children • us
10
Clean, and in Perfect Location
Pros:

Clean, comfortable, and right down town

Cons:

Nothing!

2026-01-31 • via Nuitee
P
Patricia A • couple • us
9
Great place, excellent staff especially your bartender(female) who was so fun and informative!
Pros:

Great place and the location was amazing! Walkable to lots of restaurants and bars. Staff was great. Didn’t expect all the extra charges, dog, taxes etc! Dog charge was $75 and there was no where for him to walk… snow and ice everywhere. They did remove the charge when I complained about maybe someone shoveling out a spot for them!

Cons:

Extra charges not expected! Eyepatch guy could’ve been a little more accommodating. I was having an issue with my credit card and he was not sympathetic. There was no water at night as they were working on the pipes… no hot shower!

2026-01-31 • via Nuitee
A
Alice • family_with_children • us
10
Pros:

Everything

Cons:

We always come back. Wish the bar didn't close early on game nights.

2026-01-29 • via Nuitee
J
Jocelyn • extended_group • us
10
2026-01-20 • via Nuitee
K
Kourtney • extended_group • us
4
It was an expensive sleep.
Pros:

The staff was nice.

Cons:

The fact that you have to pay to park in the hotel parking lot is ridiculous. Also, the fee for breakfast blew my mind, especially for the cost of 1 night.

2026-01-19 • via Nuitee
T
Tiana • extended_group • us
10
2026-01-19 • via Nuitee
J
Jennifer • extended_group • us
9
Very clean and friendly
Pros:

The hotel was very clean, close to our reason for being there and the employees were very friendly.

Cons:

In room 222 the bed closest to the window needs the mattress replaced. It has such a dip in it that it feels like an elephant set on the bed for at least a year without moving. It was very miserable to sleep in.

2026-01-19 • via Nuitee
D
Dennis • family_with_children • us
10
2026-01-18 • via Nuitee
R
Ross • extended_group • us
8
2026-01-15 • via Nuitee
K
Kelly • solo_traveller • us
10
2026-01-15 • via Nuitee
P
Paul • couple • us
6
Not sure i will stay again. circumstances will have to me necessary
Pros:

staff friendliness, location, cleanliness

Cons:

parking fee, price and bed was awful for comfort. left with a back ache

2026-01-03 • via Nuitee
H
Hooks • couple • us
10
Pros:

Staff are always nice and helpful. It is always clean! This was my second time staying here. Convenient to the events I was attending.

2025-12-28 • via Nuitee
K
King • family_with_children • us
10
Wonderful place to stay
Pros:

Proximity to the event location and beautiful view

Cons:

Nothing it was great

2025-12-27 • via Nuitee
R
Rosanne • family_with_children • us
7
Pros:

Location made it an easy walk to the event we were attending and local restaurants. Staff were friendly and helpful. It was clean no weird smells.

Cons:

Pool water was a bit cloudy but also seemed overly chlorinated. The mattress was not the most comfortable but not the worst either.

2025-12-21 • via Nuitee