Holiday Inn Express & Suites Boston - Cambridge by IHG

Hotels
•
Holiday Inn Express
8 (1327 reviews)
250 Monsignor O'Brien Highway , Cambridge , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable accommodations
Cons:
Issues with cleanliness
Elevator problems
Room comfort complaints

Categories

Cleanliness
7.64
There were complaints about the cleanliness, specifically that the room had a smell and the carpets were not vacuumed during the week.
Service
8.61
Multiple reviews praised the staff for being helpful and polite.
Location
9.15
Location was frequently mentioned as a strong point, being near public transport and other attractions.
Room Quality
7.1
Some reviews mentioned issues with room size and the comfort of the sofa bed.
Amenities
7.63
While some amenities were adequate, the gym was not in the hotel and there were complaints about the elevator.
Value for Money
7.59
The pricing was noted as high for the quality received, particularly regarding cleanliness and amenities.
Food and Beverage
8.14
Breakfast received mixed reviews, but quality was noted as acceptable.
Overall Experience
8.11
Overall experience was generally positive, with noted issues that could be addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:41

Property Description

Convenient Location
Located minutes away from public transportation to downtown Boston and close to the Museum of Science, our hotel in Cambridge offers easy access to top attractions.

Modern Amenities
Enjoy our Great Rooms with 24-hour coffee service, free evening cookies, free WiFi, in-room microwaves, and mini-refrigerators for your convenience.

Nearby Attractions
Explore top attractions such as the New England Aquarium, Bunker Hill Monument, and Boston Common, all within 3 km of the hotel. Don't miss out on events at the Hynes Convention Center or a visit to Paul Revere's House Museum.

Book your stay at the Newly Renovated Holiday Inn Express Hotel & Suites Boston-Cambridge now for a memorable experience.

Important information:

Please note, there is limited parking space and it is on a first come and first served basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 50 per day.

Location

Guest Reviews

8
Based on 1327 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
G
Ghazala • extended_group • us
2
I am not happy with this stay.
Pros:

Receptionist were not welcoming.

Cons:

The pictures do not do justice and are deceiving of what the property actually looks like.

2026-04-17 • via Nuitee
R
Rutgers • couple • au
10
Happy to stay again
Pros:

Staff were exceptional.

Cons:

Nothing

2026-04-15 • via Nuitee
G
GUARDINO PALETTA • extended_group • us
10
2026-04-15 • via Nuitee
M
man • couple • cn
4
性价比低，早餐不好
Pros:

卫生

Cons:

服务员态度； 多收了我的停车费，至今未退还！

2026-04-15 • via Nuitee
A
Archambault • family_with_children • us
10
Pros:

Clean, wonderful staff,

Cons:

Parking lot was tight

2026-04-10 • via Nuitee
N
Nichole • couple • us
10
2026-04-07 • via Nuitee
X
XC • couple • ca
6
2026-04-04 • via Nuitee
L
Lewis • family_with_children • us
8
2026-04-01 • via Nuitee
M
Morillas Rozas • family_with_children • es
10
2026-04-01 • via Nuitee
F
fred • solo_traveller • us
10
2026-04-01 • via Nuitee
F
fred • couple • us
10
2026-03-30 • via Nuitee
N
nancy • couple • us
8
2026-03-28 • via Nuitee
E
Ella • family_with_children • ca
5
2026-03-26 • via Nuitee
J
jackie • couple • us
10
Great location clean and comfortable
Pros:

Location and clean

Cons:

Price of parking

2026-03-22 • via Nuitee
K
Kawas • solo_traveller • us
9
2026-03-21 • via Nuitee
A
Adolfo • extended_group • pt
7
2026-03-20 • via Nuitee
M
Marcus vinicius • solo_traveller • br
1
Pros:

Nothing

Cons:

Cleaning was bad, during the breakfast all coffee machines were broken, place is noisy, trains and doors closing loudly

2026-03-15 • via Nuitee
R
Rebecca • couple • us
10
Very satisfied
Pros:

Staff was very friendly and helpful. Room was clean and comfortable

2026-03-02 • via Nuitee
R
Robert • family_with_children • us
9
2026-02-25 • via Nuitee
C
Christina • family_with_children • us
7
Pros:

Bed and pillows super comfy. Breakfast surprisingly good

Cons:

Location was not what we wanted, no fault of hotel. No pool, bar or hottub

2026-02-23 • via Nuitee