Holiday Inn Express Hyannis - Cape Cod by IHG

Hotels
Best Western
7.6 (959 reviews)
1470 Iyannough Road , Hyannis , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Dirty bathrooms
Loud construction
Unreliable amenities

Categories

Cleanliness
5.85
The bathrooms were dirty and left with items from previous guests.
Service
8.85
The reception staff were friendly despite the overall issues.
Location
9.35
Location was good for both work and leisure.
Room Quality
6.85
Room conditions were poor due to construction and noise.
Amenities
5.85
The pool was dirty and the jacuzzi was not available.
Value for Money
7.85
Paid a decent price but did not receive appropriate quality.
Food and Beverage
8.85
Breakfast was mentioned positively by multiple guests.
Overall Experience
7.35
The experience was severely affected by construction and poor room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:21

Property Description

Indoor Pool and Free Wi-Fi
Experience relaxation and convenience at our Hyannis hotel with an indoor pool and complimentary Wi-Fi in every room. Unwind after a day at Kalmus Beach or stay connected with loved ones effortlessly.

Daily Continental Breakfast and Fitness Facilities
Start your day right with a delicious continental breakfast included with your stay. Maintain your fitness routine at our gym, then rejuvenate in the hot tub and sauna. Our amenities are designed to enhance your overall experience.

Convenient Location and Complimentary Services
Located near top attractions like the John F. Kennedy Museum, our hotel offers easy access to the best of Hyannis. Enjoy free parking, laundry facilities, and more during your stay. Book now for a memorable Cape Cod getaway at Best Western Cape Cod Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 959 reviews
Cleanliness: 5.85
Service: 8.85
Location: 9.35
Room Quality: 6.85
Amenities: 5.85
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 7.35
P
Pinkham couple us
8
2026-06-30 via Nuitee
D
Denis couple gb
8
Unhesitatingly recommend this hotel.
Pros:

THe room was large, comfortable and well equipped with fridge and microwave. The hotel had recently been totally refurbished and was in a very convenient location for both highway and nearby resort towns. There is plentiful parking, with a gym and a good sized pool facility.
All the staff at the hotel were welcoming and helpful. We had excellent service and great help in resolving a tyre problem we had with our hire car.

Cons:

The breakfast facilities and selection of options were fairly limited.

2026-06-29 via Nuitee
C
cecilia couple ar
9
2026-06-29 via Nuitee
C
Catherine family_with_children us
10
2026-06-28 via Nuitee
M
Marisa family_with_children us
8
The room was clean, staff helpful and it was close to things we wanted to do.
Pros:

Breakfast was a nice bonus. The rooms were clean and well appointed. Staff were excellent and the parking was easy.

Cons:

The room near the elevator house was loud keeping some members of the family awake. The beds were mixed reviews for comfort.

2026-06-26 via Nuitee
M
Marilyn solo_traveller us
9
2026-06-22 via Nuitee
N
neelam couple us
10
2026-06-21 via Nuitee
S
Sonia solo_traveller us
9
Pros:

It was clean and convenient location to local shop and beaches

Cons:

Pool closed early

2026-06-21 via Nuitee
M
Maura family_with_children us
9
A fabulous stay with just what we needed to stay rested and refreshed.
Pros:

Newly renovated and work was still being done. It was comfortable and all staff were helpful, friendly, and informative. Location was perfect, tucked away and easy to access main routes. We were at family events all weekend so having the basics and a nice room was just what we needed. The pool looked great but didn't have time to use it. Next time!

2026-06-15 via Nuitee
Z
Zach couple us
8
2026-06-07 via Nuitee
E
Edward couple us
1
Cons:

under construction

Charged $70/day damage deposit without warning

2026-06-02 via Nuitee
E
ERIC solo_traveller us
8
2026-05-28 via Nuitee
D
Deshpandefarmsagro solo_traveller in
6
Pros:

Location was excellent as long as you had sea facing rooms

Cons:

Difficult to navigate steps with bags . Fortunately the guy at d front desk was very helpful

2026-05-21 via Nuitee
M
Michael couple us
4
Would be my hotel of last resort if I had to go again.
Pros:

Room was updated for the most part other than the non functional mini fridge - just was thankful it wasn't a tent and a campfire by the time we got to the room. Beds were fine as well as was the bathroom

Cons:

Facility was utter Chaos with construction / zero desk clerk on check in or check out. About as bad as you can imagine. Parking was also chaotic with only certain side of the business accessible. The complimentary breakfast wasn't worth the hassle of trying to figure out where it was served. I had to leave a security deposit - whaat ? In Room Mini Fridge non functional - didn't even bother trying to get someone to fix it with all the other mayhem going on.

2026-05-21 via Nuitee
B
Burney solo_traveller us
2
Pros:

Not too much.

Cons:

Hotel was under construction. Elevator was not working during the day. I have mobility issues and I was placed on the 3rd floor.

2026-05-19 via Nuitee
M
Marilyn extended_group us
10
Good
Pros:

No coffee in the room

2026-05-12 via Nuitee
P
Pierre couple us
10
2026-05-10 via Nuitee
T
Thomas solo_traveller us
5
Front end still under construction, breakfast was lacking a lot compared to the one I'm used too.
Pros:

completely different than one in Danbury, ct. with that said it was a Best Western previously .

Cons:

I did't know it was open when i drove in, until after sitting in the parking lot trying question Booking.com with no luck.
I saw a man getting dropped off at front door, that's when i went in to find out.

2026-05-06 via Nuitee
R
Richard couple us
6
2026-05-01 via Nuitee
B
Brandon solo_traveller us
9
2026-04-27 via Nuitee