Holiday Inn Express Baltimore BWI Airport West by IHG

Hotels
Holiday Inn Express
8.9 (675 reviews)
7481 Ridge Road , Hanover , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Cleanliness issues in non-upgraded suites
Breakfast quality could be improved

Categories

Cleanliness
8.04
Some reviews mention cleanliness issues in non-upgraded suites, indicating a need for improvement.
Service
9.51
Multiple reviews highlight friendly and helpful staff, ensuring a positive service experience.
Location
9.55
Many guests appreciate the convenient location near the airport, enhancing accessibility.
Room Quality
8.5
Renovated suites received positive remarks, but there were some concerns regarding non-renovated rooms.
Amenities
9.03
Guests enjoyed the fitness room and breakfast options, although there were mixed feelings about the breakfast quality.
Value for Money
8.99
Guests found the hotel reasonably priced considering the amenities and service received.
Food and Beverage
8.04
Feedback on breakfast variety indicates room for improvement, especially regarding certain food options.
Overall Experience
9.51
Overall satisfaction expressed through multiple reviews indicates a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 04:48

Property Description

Spacious Rooms with Modern Amenities
This Hanover hotel offers spacious rooms with free Wi-Fi, a microwave, refrigerator, and plush bedding. Enjoy a comfortable stay with a flat-screen TV, work desk, and coffee making facilities.

Convenient Services and Facilities
Take advantage of the airport shuttle to Baltimore-Washington International Airport, hot breakfast with coffee, tea, cinnamon rolls, and fresh fruit. Stay active in the fitness centre with treadmills, an outdoor pool, and a business centre for your work needs.

Nearby Attractions
Located just 5 minutes from Arundel Mills Mall and 11 miles from Camden Yards, Holiday Inn Express Baltimore BWI Airport West is the perfect choice for leisure and business travelers alike.

Book your stay now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 675 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 8.04
Overall Experience: 9.51
V
Vivian family_with_children us
9
Neat
Pros:

Clean room

Cons:

The AC was blowing my curtain up a lot

2026-02-11 via Nuitee
V
Vivian family_with_children us
9
Quiet retreat
Pros:

Quiet location

Cons:

Nothing

2026-02-11 via Nuitee
M
Mark family_with_children us
9
2026-02-08 via Nuitee
M
Moonie couple us
9
Pros:

Breakfast okay. Weird layout of the room.

Cons:

Weird room layout

2026-01-29 via Nuitee
B
Benjamin family_with_children us
10
Pros:

The shuttle service and breakfast. The staff was very kind and helped anytime they could.

Cons:

They only had one big cart to pick up bags so if it was in use you had to wait and find it if guests didnt put it back.

2026-01-28 via Nuitee
R
Robert couple us
10
Great job
Pros:

Everything

Cons:

Nothing

2026-01-24 via Nuitee
B
Barbara solo_traveller us
9
2026-01-23 via Nuitee
J
Jim couple us
9
If we ever get to Baltimore again, we would stay here. Will recommend it to friends.
Pros:

The hotel was comfortable, quiet and staff was great. They went out of their way to help drop off a car and get their shuttle back to the hotel. Checking in and out was pleasant and east. We did partake of the "mini market" in lieu of going out for dinner. Just enough for the end of a long day.

Cons:

We would have liked a bottle of wine to top off our vacation, but that was not available at this hotel. No big issue.

2026-01-20 via Nuitee
W
Wen Yan family_with_children us
9
2026-01-20 via Nuitee
V
Vicki extended_group us
1
Not sure I will ever use this site again to book.
Pros:

Location

Cons:

I booked 2 rooms and was told parking was free. As it has been in the past!! But when we got to the hotel we had to pay $10 a day for 2 cars so an extra $100!! And then a mouse was in our room!! Who slept?

2026-01-20 via Nuitee
B
Brandy family_with_children us
6
2026-01-20 via Nuitee
D
dennis couple us
9
Very quiet and the bed was comfortable
Pros:

I liked the airport shuttle.

2026-01-20 via Nuitee
E
Erma solo_traveller us
10
My stay was great plan to come back again soon.
Pros:

The breakfast was great and sufficient.

2026-01-20 via Nuitee
L
Ludwing couple us
7
2026-01-19 via Nuitee
J
Jason couple us
10
2026-01-19 via Nuitee
D
David solo_traveller us
9
2026-01-19 via Nuitee
R
Russell couple us
10
Perfect for are needs.
Pros:

Clean, safe, location to airport, great staff, parking. Close to dinning.

Cons:

No complaints. Would like for it to be a little less expensive.

2026-01-19 via Nuitee
W
Wen Yan family_with_children us
8
Pros:

The hotel is Near the mall. And we have free coffee and nice breakfast . Thanks for holidays inn.

Cons:

Improve cleaning good .

2026-01-19 via Nuitee
M
Marlene solo_traveller us
10
2026-01-19 via Nuitee
M
Marquita family_with_children us
5
Pros:

The breakfast was good! The staff were very pleasant.

Cons:

The rooms were not very inviting. Very dull. The rooms are very outdated so it didn’t feel clean did not smell pleasant. I ended booking another hotel chain the next night

2026-01-19 via Nuitee