Comfort Suites Grandville - Grand Rapids SW

Hotels
•
Comfort Suites
8.6 (453 reviews)
4520 Kenowa Avenue Southwest , Grandville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Convenient location
Good breakfast options
Cons:
Cleanliness issues reported
Some dated aspects of the hotel

Categories

Cleanliness
7.74
Several guests noted issues with cleanliness, including wrinkled sheets and an odd smell.
Service
9.21
Guests praised the staff for being helpful and friendly.
Location
9.25
Many reviews highlighted the convenient location near Walmart and other amenities.
Room Quality
8.2
Rooms were generally reported as clean and comfortable, with some minor issues.
Amenities
8.73
The pool and jacuzzi were appreciated, though some guests felt the pool area was small.
Value for Money
8.19
Some guests felt the price was a bit high for the overall experience.
Food and Beverage
8.74
Breakfast was frequently mentioned positively, though lack of cappuccino noted.
Overall Experience
8.71
Most guests enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 15:35

Property Description

Luxurious Suites with Hot Tubs and Fireplaces
The Comfort Suites Grandville offers spacious suites with all the amenities you need, including microwaves, refrigerators, and even luxurious two-room suites with hot tubs and fireplaces.

Convenient Business Facilities
For our business travelers, we provide access to fax and copy machines, as well as a meeting room that can accommodate up to 20 people. Stay productive and efficient during your stay with us.

Complimentary Hot Breakfast and Grab & Go Bags
Start your day right with our Free Morning Breakfast featuring a variety of delicious options, including hot waffles. For those on the go, Grab & Go bags are available two hours before breakfast.

Experience comfort and convenience at Comfort Suites Grandville - book your stay now and make the most of your visit to Grand Rapids!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 453 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.71
A
Angela • solo_traveller • us
8
Well-priced, amazing comfy rooms but questionable staff
Pros:

I love the location being close to all the shopping. Carol at the front desk was an ANGEL who got me in early being I was feeling sick

Cons:

The door to the bathroom in my room (201) wouldn’t close without getting stuck and jammed. One lady at reception was INCREDIBLY snarky with me and Carol stepped in and helped me out in getting my room. Another girl with an Indian accent, though kind, told me I couldn’t use a passport to get into my room (which Carol told my hubby, that I absolutely could)

2026-05-09 • via Nuitee
D
Diana • family_with_children • us
10
2026-05-05 • via Nuitee
T
Tim • family_with_children • us
8
Great place to stay central location for just about all the go to places around
Pros:

Good distance from Grand Rapids and other activities

Cons:

Parking was a little odd

2026-05-04 • via Nuitee
K
kenneth • couple • us
10
Good value, clean
Pros:

Close to Grand Rapids

Cons:

Property was fine no negatives this trip

2026-05-03 • via Nuitee
S
Stripling • family_with_children • us
10
Great friendly staff
Pros:

Clean place - super helpful and friendly staff !!

2026-05-02 • via Nuitee
S
susan • family_with_children • us
6
Had a nice visit to the John Ball Zoo and hotel was nt too far away , we had a great time and will a
Pros:

Breakfast was great n so was location

Cons:

The hair dryer in my room was broke, floor was dirty and I think the price was a little high but other than that it was ok

2026-04-30 • via Nuitee
B
Beech • family_with_children • us
1
2026-04-30 • via Nuitee
A
Antonio • couple • us
7
Cons:

Las cobijas estaban sucias y la bañera

2026-04-21 • via Nuitee
S
Smoot • solo_traveller • us
3
2026-04-18 • via Nuitee
A
Antonio • couple • us
9
2026-04-17 • via Nuitee
M
Monika • couple • us
6
My stay was nice I didn’t have any issues
Cons:

I had to wait about 20 minutes for the staff to even acknowledge that I was there. When she finally acknowledged me she was pleasant.

2026-04-16 • via Nuitee
J
Jamilyn • family_with_children • us
10
2026-04-11 • via Nuitee
S
Sean • family_with_children • us
10
2026-04-10 • via Nuitee
D
Dan • couple • us
10
2026-04-08 • via Nuitee
B
Betsy • solo_traveller • us
7
Front desk girl seemed miffed that I was checking in 20 minutes before the stated time…..
Pros:

Clean

Cons:

Tub was angled. I understand it needs to drain but the angle seemed too much

2026-04-07 • via Nuitee
J
Jordan • family_with_children • us
10
An excellent place to wind down and relax while you’re traveling. I will always stay here!
Pros:

Very clean rooms - comfy beds and pillows. My kids and I stayed here all week for spring break - we visited the near by attractions. Love this place and will be staying here when we travel to the area.

Cons:

There wasn’t anything that I disliked.

2026-04-06 • via Nuitee
J
Jordan • family_with_children • us
10
2026-04-03 • via Nuitee
J
Jacob • family_with_children • us
6
Ok place to stay
Pros:

Close to Walmart

Cons:

Bed was uncomfortable but tolerable. Walls are thin. We stayed for 5 nights had a hard time getting towels and the trash taken out but thats the only minor inconvenience

2026-03-31 • via Nuitee
A
Amanda • family_with_children • us
8
2026-03-30 • via Nuitee
J
Jennifer • family_with_children • us
1
Will not be coming back.
Pros:

Breakfast was good.

Cons:

The fact that they put a family of 5 with 3 children 2 under 5 on the third floor. We weren't even there 20 minutes and front desk was knocking on the door saying the kids were being too loud. Then its spring break and they kicked us out of pool at 10 o'clock when the clock in the pool area read 9. Also we w ere the only people in the pool area until 2 other people walked in got in the pool. One got out and went to the desk and said there were kids in the pool. Front desk was rude when they confronted us about it. Felt like we had to walk on eggshells in our room. And its hard to keep three kids quiet and sitting still when they r excited about being out of town for vacation.

2026-03-30 • via Nuitee