Holiday Inn Express Hotel & Suites Minneapolis - Minnetonka by IHG

Hotels
•
Holiday Inn Express
8 (202 reviews)
10985 Red Circle Drive , Hopkins , US
+1 952-912-9999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean, well-kept rooms
Convenient, walkable location
Friendly staff / great service
Good breakfast with strong selection
Pool and gym available
Quiet in many rooms / generally comfortable
Cons:
Uncomfortable bed reported by multiple guests
Maintenance issues: loose sockets, missing towel bars/racks
Wrong room type on arrival / overbooked
Intermittent TV outage during some stays
Broken refrigerator in at least one room
Breakfast item overcooked (biscuits); minor menu suggestions

Categories

Cleanliness
8.4
Multiple guests noted rooms were clean, well kept and quiet; overall cleanliness is a clear positive with no major housekeeping complaints.
Service
8.3
Staff are frequently described as friendly with several mentions of great service, though there are isolated front-desk lapses (requests for pillows/blanket, assignment of an accessible room not requested, TV outage handling).
Location
8.9
Location repeatedly praised as convenient, walking distance to eateries and ideal for local travel — one of the strongest aspects noted by guests.
Room Quality
6.5
Mixed to negative comments: several reports of an uncomfortable bed (felt like sleeping on a board), wrong room type on arrival, noisy corridors, refrigerator failure, and minor maintenance issues (missing towel bars, loose sockets).
Amenities
7.6
Amenities are generally positive (additional pool and gym mentioned), and breakfast offerings are strong, but issues such as TV outage, broken fridge and some maintenance concerns reduce the score.
Value for Money
8
Not explicitly discussed in reviews; assigned the target overall rating (standard quality for this hotel tier).
Food and Beverage
8.3
Breakfast repeatedly cited as very good with great selection; minor negatives include overcooked biscuits and suggestions for more vegetable options.
Overall Experience
8
Overall impressions are positive (many guests would return, multiple repeat stays), tempered by room-specific and occasional service/maintenance issues; averaged to the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location
Situated just off the Crosstown Highway, Holiday Inn Express Hotel & Suites Minneapolis – Minnetonka is a short drive from the famous Mall of America, offering easy access to shopping and entertainment.

Modern Amenities
Each room is equipped with free Wi-Fi, a flat-screen TV, and tea/coffee facilities, ensuring a comfortable stay. Select rooms feature a microwave and refrigerator for added convenience.

Relaxation and Recreation
Guests can unwind in the indoor pool, hot tub, and fitness center. Business travelers can make use of the on-site business center, while everyone can enjoy a complimentary daily breakfast buffet.

Book now for a delightful stay at Holiday Inn Express Hotel & Suites Minneapolis – Minnetonka, where convenience meets comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 202 reviews
Cleanliness: 8.4
Service: 8.3
Location: 8.9
Room Quality: 6.5
Amenities: 7.6
Value for Money: 8
Food and Beverage: 8.3
Overall Experience: 8
A
April Pahl • couple • us
4
If the bed would have been more comfortable it would have been better.
Pros:

The location, room was clean

Cons:

The bed was so uncomfortable and felt like we were sleeping on a board. The breakfast would have been good if the biscuits weren’t overcooked.

2026-10-30 • via Nuitee
M
Maris • extended_group • ee
9
My stay was great. The additional pool and gym were great!
Pros:

Brakfast could include some vegetables.

2026-10-29 • via Nuitee
K
Kirke • extended_group • ee
9
2026-10-29 • via Nuitee
J
Jeremy • solo_traveller • us
10
2026-10-29 • via Nuitee
F
Friederike • couple • at
7
2026-10-28 • via Nuitee
S
Samantha • family_with_children • us
7
2026-10-20 • via Nuitee
F
FIORELLA • solo_traveller • ec
10
2026-10-11 • via Nuitee
J
John • extended_group • us
10
Pros:

The is location was perfect for all of our travels around Minnetonka! It was well kept, clean and quiet.

2026-09-13 • via Nuitee
P
PETITE • solo_traveller • us
9
Pros:

The breakfast

Cons:

Can't complain about anything realky.

2026-09-10 • via Nuitee
V
Vicki • solo_traveller • us
10
Pros:

The breakfast was very good.. GREAT selection!

Cons:

Wasn't anything to not like.

2026-09-07 • via Nuitee
M
Marcia • solo_traveller • us
10
Have stayed 3 times this year and planning t.o come back in October!
Pros:

Friendly

2026-08-30 • via Nuitee
S
Suzanne • couple • us
8
2026-08-05 • via Nuitee
L
Laurie • couple • us
9
Clean with excellent service and great breakfast.
Pros:

Location and easy to get to and from

Cons:

They gave me an accessible/handicap room I had not requested.

2026-07-20 • via Nuitee
L
Luke • couple • us
5
2026-07-12 • via Nuitee
J
jerry • couple • ca
10
2026-07-05 • via Nuitee
J
Jessica • family_with_children • us
4
Overall it was a fine stay.
Pros:

Breakfast was good. The location was good and had eating establishments within walking distance.

Cons:

There was no TV service available the 3 days we were there and were told it'd be back on "shortly".

2026-06-29 • via Nuitee
C
Corey • family_with_children • us
8
Worked well for the purpose
Pros:

Location was convenient for me and facilities were adaquete

Cons:

Extremely Noisy early in the morning

2026-06-26 • via Nuitee
M
Michaun • couple • us
5
Pros:

Close to where we needed to be

Cons:

We booked a 2 queen room and when we got there it was a king room and front desk said they were sold out. Very frustrating
Also asked for more pillows and a blanket and the front desk didn’t know if they could get those for us.

2026-06-21 • via Nuitee
D
Darin • family_with_children • us
9
happy with stay, would stay again
Pros:

clean comfortable room

Cons:

refrigerator didn't work properly

2026-06-20 • via Nuitee
M
Marcia • solo_traveller • us
10
2026-06-13 • via Nuitee