Comfort Inn & Suites Shakopee Downtown Area

Hotels
•
Comfort
7 (248 reviews)
511 S Marschall Road , Shakopee , US
+1 952-445-9779

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location for Mystic Lake Casino, concerts and amphitheater
Friendly, helpful staff and praised breakfast attendant
Amenities present (pool, spa/jacuzzi, continental breakfast)
Occasional reports of clean rooms and late checkout availability
Cons:
Persistent musty/stale smoke smell and visible mold in rooms and AC
Damp/wet carpets, leaks/flooded bathrooms, and broken room fixtures
Unclean jacuzzi (hair), limited pool seating, and out-of-service hot tub
Inconsistent breakfast quality (some found it limited or mushy) and perceived poor value for cost

Categories

Cleanliness
3.5
Multiple reports of strong musty/stale smoke odor, visible mold in showers and on AC units, damp/wet carpet, unclean jacuzzi (hair), and general mildew — cleanliness is a major negative across reviews.
Service
10
Staff repeatedly described as friendly and helpful (front desk and breakfast attendant praised). Some inconsistency noted (one desk person less welcoming), but overall service is a strong positive cited several times.
Location
10
Consistently praised for proximity to Mystic Lake Casino, concert venues and amphitheater and easy access; location is a clear strength in multiple reviews.
Room Quality
4
Frequent issues: leaks/flooded bathroom, ripped carpet, broken door, uncomfortable beds and lumpy pillows, reported bug bites, and mold above showers — room quality is below expectations.
Amenities
8
Property offers pool, spa/jacuzzi and continental breakfast; guests value these amenities. However several noted the hot tub not working, limited pool seating, and cleanliness issues with some amenity areas.
Value for Money
4.5
Multiple guests said the hotel felt overpriced given odors, mold concerns and maintenance problems (one guest explicitly noted being disappointed paying nearly $400). Value is considered poor by several reviewers.
Food and Beverage
8
Breakfast is available and some guests praised hot/fresh items and staff running breakfast; other guests noted limited selection or food left out too long. Overall food service is generally positive but inconsistent.
Overall Experience
8
Mixed overall: location and staff often redeeming, and some guests had pleasant stays, but pervasive cleanliness and maintenance issues (mold, damp, bugs, broken fixtures) significantly detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location

Situated just minutes away from top attractions like Mystic Lake Casino, Canterbury Park, Valleyfair Amusement Park, and the Minnesota Renaissance Festival, our Shakopee hotel offers the perfect blend of entertainment and relaxation.

Modern Amenities

Enjoy a comfortable stay in our bright and modern rooms equipped with convenient features such as a microwave, fridge, HD flat-screen cable TV, and alarm clock with MP3 connectivity. Unwind in select rooms with a soothing spa tub for the ultimate relaxation experience.

Complimentary Services

Start your day right with a delicious hot breakfast buffet, stay connected with our free fiber optic WiFi, and maintain your workout routine at our fitness center. Take advantage of our guest printer with fax and copy services for your convenience.

Book now and experience the perfect combination of convenience and comfort at Comfort Inn & Suites Shakopee!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that heating tub is not available in the property.

The property only has an indoor swimming pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Guest Reviews

7
Based on 248 reviews
Cleanliness: 3.5
Service: 10
Location: 10
Room Quality: 4
Amenities: 8
Value for Money: 4.5
Food and Beverage: 8
Overall Experience: 8
S
Scherer • family_with_children • us
10
2026-11-07 • via Nuitee
R
Robb • family_with_children • us
7
2026-10-29 • via Nuitee
P
Pohl • family_with_children • us
7
2026-10-23 • via Nuitee
L
Linda • extended_group • us
6
2026-10-13 • via Nuitee
D
Diane • family_with_children • us
5
2026-10-10 • via Nuitee
B
Barb • couple • us
7
2026-10-09 • via Nuitee
F
Faith • solo_traveller • us
3
DO NOT STAY
Pros:

I had a bed to sleepish in. Not really a comfortable stay.

Cons:

Water ran like crazy from the shower, toilet ran all the time as well, molding in the shower, room smelled of mold, very damp in the room even with the AC on, hot tub on the hotel hasn't been running in a long time, very minimum seating in pool area, no towel had to go to the desk to get some. Carpet was ripped in the room, door was broken and put back together at one point. Not a pleasant stay.

2026-09-13 • via Nuitee
S
Sydney • family_with_children • us
4
Overall, way too expensive for a hotel that smelt like stale smoke and overly musty. Think there was also mold by the wi
Pros:

Location

Cons:

The SMELL. It smelt like stale smoke, musty and pretty sure there was mold in the rooms. I was very disappointed for almost $400 for the night the hotel was just gross

2026-09-10 • via Nuitee
M
Miah • couple • us
1
Terrible, nothing like the photos. Dont waste your money, its cheaper to just stay at Mystic Hotel.
Pros:

It was close to the amphitheater

Cons:

Jacuzzi tub wasnt cleaned, hair all over inside of it, lights didnt work, smelled so gross like cigarettes, tv remote had no batteries, breakfast was very limited and no milk.

2026-09-10 • via Nuitee
R
Rachel • couple • us
5
While the location is perfect for access to the Chaska curling club, the value isn’t worth it. Will not be staying here
Pros:

The staff was nice.

Cons:

The entire place smelled of damp basement. I ended up walking over to the auto store next door to get air fresheners so we could sleep. There was visible mold on the AC unit and the fridge has a mystery liquid down the side of the door.

2026-09-08 • via Nuitee
J
Jessalynn • solo_traveller • us
4
Pros:

Friendly helpful front desk.

Cons:

Room smelled moldy and carpet was damp.

2026-09-05 • via Nuitee
J
Jeff • solo_traveller • us
6
adequate
Pros:

Breakfast was stingy

Cons:

One night there were inconsiderate people in the room next door letting their kids run up and down the hallway at midnight!

2026-09-03 • via Nuitee
W
Wallick • solo_traveller • us
7
Anniversary
Pros:

Good location for Mystic Lake Casino and was very clean.

2026-09-01 • via Nuitee
R
Rise • extended_group • us
6
Wasnt the worst but wont be staying again
Pros:

Staffing was nice, plenty of amenities location was easy to find

Cons:

We had to switch rooms due to a leak in the bathroom that flooded the floor and a soaked few hygiene bags. Then when we got to our second room, I would wake up every night with new bug bites on my body. Don’t know what they were checked for bed bugs but never found any was still very upset about the bites. New room also seemed to have mold forming above the shower head.

2026-09-01 • via Nuitee
C
Cynthia • couple • us
6
Pros:

Location was great for attending a concert. 1st Front desk person was polite and welcommng. The 2nd front desk person was not.
The bed was uncomfortable and the pillows very lumpy. The room smelled moldy.
I wouldn't stay here again.

2026-08-29 • via Nuitee
M
Moriah • couple • us
10
2026-08-27 • via Nuitee
K
Kaylee • solo_traveller • us
8
Great location, friendly staff, good amenities.
Pros:

Location, pool, and continental breakfast.

Cons:

While it looked clean and tidy, there was a strange odor upon entering the lobby. I would describe it as a musty chemical smell. It could be the cleaning products used, but it was not pleasant.

2026-08-26 • via Nuitee
H
Hahn • solo_traveller • us
5
Pros:

They let us have a late checkout

Cons:

The breakfast food was out for too long was mushy and gross

2026-08-21 • via Nuitee
C
Cathelean • family_with_children • us
9
Pros:

How clean the room was and the entire faculity.
The breakfast was hot and great.
Thank you for a pleasant stay.

2026-08-18 • via Nuitee
L
Lyndy • couple • us
7
Comfortable but stinky
Cons:

The room smelled musty so we had to open the window for hours to get rid of the smell.

2026-08-18 • via Nuitee