Best Western Plus Como Park Hotel

Hotels
Best Western Plus
7.7 (120 reviews)
1010 Bandana Boulevard West , Saint Paul , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Location
Food
Cons:
Limited parking
Expensive breakfast
No spa services
Noise levels
Housekeeping issues
Value for money

Categories

Cleanliness
6.2
Some guests mentioned cleanliness was satisfactory, while others had issues with room maintenance.
Service
6.2
Mixed reviews on service, with some guests appreciating staff friendliness and others experiencing delays and dissatisfaction.
Location
7.5
Location was generally praised for its proximity to key landmarks and public transport options.
Room Quality
6.8
Rooms were described as comfortable by some, but issues like noisy heating and small bathrooms were highlighted by others.
Amenities
6.5
Mixed feedback on amenities, with positive mentions of the gym and pool, but criticism for limited parking and lack of spa services.
Value for Money
6.9
Guests had divided opinions on the value for money, with some finding the price reasonable considering the location, while others felt it was too high for the services offered.
Food and Beverage
6.4
Mixed reviews on food quality and service speed, with some guests expressing disappointment.
Overall Experience
6
Overall experience varied among guests, with some having positive stays while others faced issues like noisy neighbors and inadequate amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 00:45

Property Description

Historic Train Repair Shop Setting
Experience a unique stay at our hotel nestled within a historic train repair shop in St. Paul. Enjoy the charm of the past combined with modern amenities for a memorable stay.

Luxurious Amenities
Take advantage of our heated indoor pool and hot tub, perfect for relaxation. Indulge in a complimentary breakfast and stay connected with free WiFi throughout the property.

Convenience at Your Fingertips
Unwind in rooms featuring cable TV with HBO, a microwave, and a refrigerator. Upgrade to a room with an indoor patio overlooking the pool. With a bar, lounge, business center, fitness center, and snack shop open 24/7, we ensure all your needs are met.

Book your stay at Best Western Plus Como Park Hotel for a blend of history, comfort, and convenience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

This property does not accept local guest who reside within 25 miles.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.7
Based on 120 reviews
Cleanliness: 6.2
Service: 6.2
Location: 7.5
Room Quality: 6.8
Amenities: 6.5
Value for Money: 6.9
Food and Beverage: 6.4
Overall Experience: 6
C
Colleen
10
Clean room
Pros:

My room was spacious, clean and comfortable. Great shower.

2025-04-11 via Nuitee
L
Lydia
10
Pros:

Such a cute hotel, nice rooms and I loved the breakfast area!

2025-04-04 via Nuitee
M
Meredith family_with_children
10
Pros:

I truly enjoyed this stay! The check in/out was simple. The inside was a really cute layout !!

2025-04-03 via Nuitee
B
Bailey
6
Pros:

Hotel was clean, great vibe. But it was the loudest hotel I’ve ever stayed at. It’s all open so you hear everything in the hallways, the pool area, the bar area. We hardly slept because of it.

2025-03-31 via Nuitee
K
Kathleen family
10
Pros:

Close to Allianz Field for MNUFC games. Pleasant check in. Beds comfortable. Not much near hotel but at the game so that’s ok. Parking is very limited and front door is around the building from parking lot which is t really convenient when it’s raining or carrying in luggage. Overall, nice property for our purpose.

2025-03-30 via Nuitee
D
Dace family
10
Pros:

Unique hotel design, but we enjoyed our stay. Very welcoming staff!

2025-03-30 via Nuitee
D
Drox Couples
6
Immaculate Property and Nice Staff -- BUT, No Longer a Plus Property
Pros:

Immaculate Property and Nice Staff -- BUT, No Longer a Plus Property.

Do Not Stay Here If You Are Traveling Alone! Parking is very limited and overflow parking is up to 2 blocks away in an Industrial area. Ramp across the street was condemned and they have not negotiated with near-by businesses for adjacent parking. Some street parking.

Room 228 was lovely...until the jet propulsion heating engaged about two hours after we got into bed. I could hear it through my Bose Noise-cancelling headset. It was 60 decibels!

No other rooms available and could not shut off the fans. (i guess this is a new question to ask prior to check-in; can the HVAC fans be turned off?)

I ended up sleeping in my down jacket on the floor in the bathroom with door closed for our 2- night stay. Paid premium at $238/night for this.

While it is a nice property; It is no longer at Plus.

2025-03-24 via Tripadvisor
W
Walter
4
Nice, definitely not great!
Pros:

Ventilation vent had screaming kids from the pool area echoing into room and it was quite loud, room was quit a distance from pool. Parking was over 2 blocks away and that is no exaggeration. Front desk wasn't mean however, was very forceful in tone and would say things like "My room" or "My walls" but , when a customer in front of me was stating a complaint they would say I'll leave a message for the General Manager for tomorrow. Stayed at better for less. Building is unique though!

2025-03-24 via Nuitee
K
Kassandra family
10
Pros:

Loved the original train tracks and the train decor. Loved that it was so close to the zoo. Breakfast was good.

2025-03-24 via Nuitee
A
Angela partner
4
Pros:

The parking situation at this hotel is horrendous. There is not enough parking to accommodate the hotel guests, we were charged $30 to park on a city street, and the “overflow parking” was 2 1/2 blocks away. The main entrance door locks at night and guests must use side doors for entry. The coffee maker is in the bathroom. We won’t be staying here again.

2025-03-23 via Nuitee
C
Cindy pet
10
Pros:

Very pet friendly. Close to UofM. Interesting historic property. Definitely plan on staying again.

2025-03-19 via Nuitee
G
GeneR3 Family us
8
Rate doubled!
Pros:

Nice odd historic hotel, good free breakfast, parking (at best) uneven. Have stayed there repeatedly to visit family nearby. Just tried to book a room for early April (and, later, in mid May) ... the rate has DOUBLED.

Not likely make the $50 gift card worth anything at all, not likely to ever return.

2025-03-17 via Tripadvisor
M
Mindy family
10
Pros:

Room was clean, they had poolside rooms, and the breakfast was great(except the eggs).

2025-03-15 via Nuitee
L
Lacey
10
So much character
Pros:

When you pull into the parking lot you think ugh this is kind of sketchy. Not the case this is such a cute hotel. I love how it used to be an old railroad depot. Rooms were great, service was awesome. Breakfast was like any other hotel breakfast. I would definitely stay here again.

2025-03-15 via Nuitee
K
Kelly
10
Pros:

This hotel was charming. However, it is located in a part of of St. Paul that does not feel the safest. It also has very limited parking. Very enjoyable stay - great pool and atmosphere.

2025-03-13 via Nuitee
V
Verified traveler
6
Great place, rough sleep
Pros:

The hotel itself was great. The staff were helpful and it was quiet. The only issues we had were a lack of outlets and the beds were absolutely the hardest thing I'd ever tried to sleep on.

2025-03-10 via Nuitee
C
Courtney family
10
Pros:

Loved the history of the building shown throughout the hotel

2025-03-07 via Nuitee
M
Mark A
8
Pros:

Stayed here several times, not quite as happy this time. Less seating than last time.
Thermostat only went down to 68. Tear in the sofa. Otherwise still a good value.

2025-03-03 via Nuitee
S
Susan family
4
Pros:

Charges twice. Still trying to get reimbursed for the double charge

2025-03-03 via Nuitee
P
Peter
10
Great place to stay
Pros:

Front desk staff were wonderful, friendly, welcoming, and helpful.
Hotel is very nice, quiet, and well maintained.

2025-02-28 via Nuitee