Quality Inn & Suites Columbia I-70

Hotels
•
Quality Inn
6.1 (312 reviews)
801 N Keene St , Columbia , US
+1 573-449-4422

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly and attentive staff / helpful manager
Convenient location for meetings and nearby stores
Comfortable beds mentioned
Kitchenette in some rooms
Good price for some guests
Front desk/service praised by multiple guests
Cons:
Poor cleanliness: mold, mildew, bugs, reports of blood
Aging property and rooms in need of updates and repairs
Breakfast limited, poorly stocked and lacks protein
Noisy air conditioner and electrical issues in rooms
Parking and access difficulties at times
Allegation of discriminatory treatment at check-in

Categories

Cleanliness
3.5
Multiple reviews report dirty bathrooms, mold, mildew, bugs and even blood in a room; overall cleanliness is poor and a primary complaint.
Service
9.5
Most mentions praise staff (friendly, attentive manager, great front desk); one serious negative allegation about discriminatory treatment, but overall service comments are strongly positive.
Location
8.5
Several guests cite convenient location near meetings, stores and family; one review notes difficult access from the interstate and parking problems, but location is generally a strength.
Room Quality
3.8
Frequent comments about an aging property, worn/damaged fixtures, noisy A/C, mold and mildew — rooms need updating and repairs.
Amenities
5.6
Mixed amenities: kitchenette and comfortable beds noted positively, but breakfast offerings are limited and some expected amenities are lacking.
Value for Money
6.9
Some guests mention good price and decent value, but cleanliness and room condition issues reduce perceived value.
Food and Beverage
4.6
Repeated complaints about limited/poorly stocked breakfast (only waffle maker, little/no protein) and food running out early.
Overall Experience
6.4
Mixed experiences: friendly staff and good location for some, but serious cleanliness, maintenance and breakfast issues lead to many negative overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location
Quality Inn & Suites in Columbia is ideally located just a short drive away from the University of Missouri and Columbia Mall, making it a perfect choice for both leisure and business travelers.

Comfortable Accommodations
Each room at our hotel is equipped with modern amenities such as a flat-screen TV, coffee maker, fridge, microwave, and a private bathroom, ensuring a comfortable stay for all guests.

On-Site Facilities
Guests can enjoy the seasonal outdoor pool, fitness centre, business centre, and laundry facilities during their stay, adding convenience and relaxation to their visit.

Book your stay at Quality Inn & Suites Columbia now for a seamless and enjoyable experience in the heart of the city.

Important information:

Outdoor pool is closed during the winter season.
Pet fee is $25.00 per pet per day with a maximum of 2 pets, and maximum weight of 40 lbs each.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COU

Location

Guest Reviews

6.1
Based on 312 reviews
Cleanliness: 3.5
Service: 9.5
Location: 8.5
Room Quality: 3.8
Amenities: 5.6
Value for Money: 6.9
Food and Beverage: 4.6
Overall Experience: 6.4
R
Robert • solo_traveller • us
6
Nice stay, building just showed it's age.
Pros:

Staff was very friendly, new person starting and mgr was attentive and helped with dinner suggestions.

Cons:

Older building, needs a bunch of updating/renovation.

2026-10-26 • via Nuitee
B
Bogard • couple • us
10
2026-10-26 • via Nuitee
P
Phillip • couple • us
2
2026-10-13 • via Nuitee
L
Lesha • solo_traveller • us
10
Pros:

Everything

2026-09-16 • via Nuitee
M
Mike • couple • us
3
Pros:

I've stayed here for 5 years in a row...it was a dump this year...bugs in room, keys not working properly, less amenities to use. Room needed major updating and repair of broken damaged fixtures...they are not keeping it up and clean...CHANGES NEEDED...I WONT BE BACK

2026-09-05 • via Nuitee
S
Shanae • solo_traveller • us
1
2026-08-28 • via Nuitee
S
Sophie • couple • us
10
2026-08-22 • via Nuitee
T
Tiffany • couple • us
6
2026-08-21 • via Nuitee
G
Gary • solo_traveller • us
4
Learned I will never stay here again. Have stayed in many Quality Inns....this one far below expect
Pros:

Good location for me.

Cons:

Room wasn't clean...food behind bed nightstand. Clock and bedside light not plugged in & working. A/C was working but humidity was high...likely a condensate drain pan not draining. That also gave the room an off...or musty smell! Arrived about 8 p.m. and there was no parking near front or side so had to park in back of the building....there was no rear entry so had to walk ALL the way around to get in!

2026-08-21 • via Nuitee
J
Jennifer • couple • us
6
Pros:

Close to my daughter’s apartment and local stores and restaurants

Cons:

Limited and very low stocked breakfast; needs some updating

2026-08-16 • via Nuitee
R
Ryan • solo_traveller • us
8
2026-08-13 • via Nuitee
G
Geo • solo_traveller • us
7
2026-08-08 • via Nuitee
H
Holt • solo_traveller • us
7
Pros:

It was decent

Cons:

Loud guests

2026-08-06 • via Nuitee
R
Rhonda • solo_traveller • us
2
Pros:

The location

Cons:

I had to move to a different room in the middle of the night. The room I was in had mold and mildew

2026-08-05 • via Nuitee
T
Tiara • solo_traveller • us
8
2026-08-04 • via Nuitee
A
April • solo_traveller • us
1
Pros:

Nothing

2026-08-03 • via Nuitee
P
Paola • family_with_children • us
5
Ok
Pros:

Tenían un poco olor raro los cuartos y el desayuno ni digamos... No había nada que comer a las 9 am y según el desayuno estaba incluido.

2026-08-03 • via Nuitee
P
Peggy • couple • us
7
Pros:

Looks like the property has been somewhat updated since my last visit. The beds were so comfortable. I would stay here again

Cons:

They need more food in the breakfast room. When we got there at 7:30 am a lot of the food was gone.

2026-07-23 • via Nuitee
C
Cornelio • extended_group • us
10
2026-07-20 • via Nuitee
D
Deidrea • solo_traveller • us
1
Cons:

Bathroom was dirty

2026-07-20 • via Nuitee