Quality Inn & Suites Jefferson City

Hotels
Choice Hotels International
7.4 (116 reviews)
1716 Jefferson St, Jefferson City, Missouri, 65109 , Jefferson City , US

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Fitness facilities
Conference space
Golfing nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Convenient location
Helpful morning staff
Cons:
Cleanliness issues
Poor initial customer service

Categories

Cleanliness
6.48
Multiple mentions of cleanliness issues such as worn furniture and unclean pool area.
Service
7.95
Mixed experiences; initial check-in was unfriendly, but the morning staff were praised for their service.
Location
8.49
Convenient location mentioned positively.
Room Quality
7.44
Issues noted with room condition, including missing bedding and maintenance concerns.
Amenities
6.97
Several amenities reported as unsatisfactory, such as the hot tub and pool conditions.
Value for Money
7.43
Below expectations in comparison to other hotels in the same category.
Food and Beverage
6.98
Breakfast was limited and some items were out.
Overall Experience
7.45
Reviews indicate disappointment but some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:13

Property Description

Recreational Amenities

Indulge in our indoor pool, spa tub, and fitness center for a rejuvenating stay.

Delicious Dining

Start your day with a complimentary full breakfast and enjoy convenient room service.

Convenient Location

Explore nearby attractions like McKay Park and the Capitol Region Medical Center.

Book now for a delightful stay at Quality Inn & Suites Jefferson City!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 5 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 116 reviews
Cleanliness: 6.48
Service: 7.95
Location: 8.49
Room Quality: 7.44
Amenities: 6.97
Value for Money: 7.43
Food and Beverage: 6.98
Overall Experience: 7.45
J
Joshua
10
Pros:

In walkable distance in small quiet town

2025-10-07 via Nuitee
A
Amanda
4
Pros:

Room was very damp and cold. There was a hole in the wall. The front staff was very rude except for one lady.

2025-09-30 via Nuitee
T
Tammy
10
Pros:

Great location

2025-09-22 via Nuitee
N
Nate
6
Clean and comfortable
Pros:

The hotel was clean our room was clean. It just appears that the hotel is somewhat worn like maybe it was a different branded hotel before at one level of quality that’s been rebranded without fully remodeling. The furniture showed a lot of wear. There was a whole worn in one of the chairs in the room and furniture was heavily scuffed. I would definitely put this in the lower of the mid scale economies definitely below Holiday Inn express or Hampton Inn, but still better than any days and I stayed in and well above super Motel 6. Still in midscale economy just below other midscale.

2025-09-19 via Nuitee
C
Carol
8
Pros:

Person at desk not very friendly. They are the first impression of the hotel. Breakfast out of some items. Room was good. We were here 9 years prior
It was better then.

2025-09-17 via Nuitee
L
Linda family
4
Pros:

Pool was dirty and very cold, hot tub was mildly warm. Moved footstool in room and found piles of food and trash. Noisy think it was under construction. . The construction crew was out front with the desk guy smoking on only bench and didnt offer to stand for an elderly woman standing near them. Only thing that was nice was the full size shampoo and conditioner hanging in shower.

2025-09-14 via Nuitee
D
David
4
Pros:

The staff was helpful and actually allowed me to check in about 15 minutes early. However, the room they gave me first was not ready as there were no sheets on the bed and the air conditioner was unplugged. After I went back to the front, they gave me another room. I went to take a shower and there was no body wash or shampoo provided. It turns out that the dispenser was missing from the shower.
The hotel room was okay although there were cracks in the ceiling. I went to the swimming pool and hot tub area. The pool was good although there was no heat in the hot tub so the water was just slightly warmer than the pool.
The breakfast was okay although the selection of food was very limited. There are no sidewalks in the area so plan to walk in the street if you want to walk anywhere.
I was disappointed in this hotel as I thought a Quality Inn would be better than this one was.

2025-09-11 via Nuitee
C
Cary family
4
Pros:

Upon arrival, the gentleman who checked me in was not hospitable. No smile, no additional info like: where the elevators are, or when is breakfast, or how do I get to my room. When I asked for sheets for the pull out bed in the sofa, he begrudgingly got two sheets “we don’t have blankets for those.” Why does the room state it can sleep 4 people if you only offer bedding for one bed?!
The walls looked grungy but everything else seemed clean.
Now, on the flip side, the morning crew- fabulous group of ladies! Constantly keeping the breakfast hot and fresh, wiping down tables and counters and a overall kind personalities. Thank you for making what was a rough first hotel stay for my son a little bit less shocking.

2025-09-09 via Nuitee
R
Rebekah family
4
Pros:

Would not return

2025-08-01 via Nuitee
J
Jack
8
Pros:

UNDERSTAN THEY ARE IN THE MIDDLE OF CONSTRUCTION AND NEEDED ACCESS TO BUSINESS CENTER WHICH COMPUTER DID NOT WORK. NO INTERNET AS WELL BUT PROBABLY THE PROVIDER AND NOT THE HOTEL'S FAULT.

2025-07-08 via Nuitee
C
CAROL
8
Mostly great, some areas for improvement
Pros:

We stayed here for five nights.
It is a great value. Pros-
Very clean, responsive staff, clean pool, spotless common areas.
Cons ( and way a 4 instead of a 5 star rating)
Breakfast was very limited and the same everyday, the bathroom was very small, the tub was high walled and narrow

2025-07-06 via Nuitee
F
Frank
10
Pros:

The property could use some updating, but it was clean and in good condition. The staff was also excellent.

2025-06-27 via Nuitee
M
Mark
4
bad with a touch of ok
Pros:

The hotel is very run down and in need of serious updates. Our room was worn out — the shower leaked all night, the sheets were stained and filthy, and there was no outlet to plug in the coffee maker. The refrigerator didn’t work properly and had no way to adjust the temperature. Breakfast was below average and not worth it.

On the plus side, the swimming and pool areas were clean, and the staff provided great service throughout our stay. Unfortunately, the overall condition of the room overshadowed the few positives. Would not stay here again unless major renovations are made.

2025-06-16 via Nuitee
L
Leeman partner
8
Pros:

Quiet. Comfortable bed. Convenient.

2025-06-01 via Nuitee
S
Stephanie family
6
Pros:

Needs updating and repairs

2025-05-26 via Nuitee
T
Todd partner
10
Pros:

Easy to get to. Great beds.

2025-04-26 via Nuitee
J
Judy
10
Pros:

The hotel was clean and so was our room. The hot tub was barely warm. The tub faucet leaked all night.

2025-04-04 via Nuitee
S
Sandra family_with_children
8
Pros:

The hotel was okay. The pool was exceptionally cold. And the room had some damage to the wall and chair that had not been repaired. But it was overall just okay.

2025-03-31 via Nuitee
J
James family
8
Pros:

Ok. For the money. Great balue

2025-03-26 via Nuitee
H
Haley partner
4
Pros:

Walls are cracked, handle came off bathroom sink, and hair dryer didn’t work. The entire building smells musty and the bedding smells like it sat wet in a washer for a couple of days. They try to cover the smell with something that will have you thinking “Am I at the hospital?”!
I will not return and u less this property is updated, you should steer clear, too.

2025-03-07 via Nuitee