Holiday Inn Express Hickory - Hickory Mart by IHG

Hotels
•
Holiday Inn Express
8.9 (365 reviews)
2250 US Highway 70 SE , Hickory , US
+1 828-328-2081

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean rooms
Friendly and attentive staff (named manager praised)
Comfortable beds and good showers
Good breakfast (many positive mentions)
Convenient location near restaurants and shopping
Afternoon cookies and quiet rooms
Cons:
Price perceived as high; guests requested AARP/AAA discounts
No in-room coffee maker
Some breakfast items overcooked or missing; kitchen smells into nearby rooms
Long walk from certain rooms to lobby / accessibility concerns
No shower doors in some rooms; smaller beds for some guests
Bathroom sink light could be brighter

Categories

Cleanliness
10
Multiple guests repeatedly noted the hotel and rooms were very clean and well kept.
Service
9.9
Staff repeatedly described as friendly, courteous and helpful (specific praise for front desk manager Deidra and evening shift staff).
Location
9
Convenient location near restaurants and shopping, though one guest mentioned it felt a little inconvenient to reach which contributed to quieter surroundings.
Room Quality
9.4
Rooms and beds described as comfortable with good showers and water pressure; a few guests noted issues like small beds for a pregnant guest and a preference for shower doors.
Amenities
8
Good basic amenities (walk-in shower, quiet AC, afternoon cookies) but some shortcomings noted such as absence of in-room coffee makers and a request for shower doors.
Value for Money
6.8
Mixed sentiment on price: several guests felt the rate was high or wanted discounts (AARP/AAA), though one guest said price and location were good.
Food and Beverage
8.4
Breakfast was often praised as a complete, strong offering, but a few guests reported overcooked/dried items, missing items, and early cooking smells; coffee availability (not in-room) was a complaint.
Overall Experience
9.7
Overall very positive experience with many guests stating they loved the stay and would return, citing cleanliness, comfortable beds and excellent staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
Situated off Highway 70, the Holiday Inn Express Hickory - Hickory Mart offers easy access to nearby attractions like Catawba Valley Community College and Hickory Furniture Mart.

Modern Amenities
Each room is equipped with a flat-screen cable TV, refrigerator, and coffee machine. Guests can also enjoy the convenience of an en suite bathroom with a hairdryer.

On-Site Facilities
The hotel features a fitness centre, vending machine, business centre, and meeting facilities. Guests can stay connected with free WiFi access and catch up on the latest news with complimentary newspapers.

Experience comfort and convenience at the Holiday Inn Express Hickory - Hickory Mart. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKY

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 365 reviews
Cleanliness: 10
Service: 9.9
Location: 9
Room Quality: 9.4
Amenities: 8
Value for Money: 6.8
Food and Beverage: 8.4
Overall Experience: 9.7
M
Mercedes • couple • us
10
2026-10-27 • via Nuitee
M
Mercedes • couple • us
10
2026-10-27 • via Nuitee
T
Thomas • couple • us
9
Very nice hotel and staff.
Pros:

Excellent breakfast. Nice comfortable room. Staff very friendly & courteous location near restaurants and shopping.would recommend.

Cons:

Long walk from room to lobby.would like to have AARP or AAA discount to make more affordable.

2026-10-24 • via Nuitee
W
William • solo_traveller • us
9
2026-10-21 • via Nuitee
C
Crystal • family_with_children • us
10
Absolutely great!
Pros:

Very nice and clean.

Cons:

How you could smell the breakfast cooking very early in the mornings from the room We were in room 106 so it was right next to the kitchen area

2026-10-21 • via Nuitee
A
arnaud • family_with_children • fr
9
2026-10-16 • via Nuitee
D
Donna • family_with_children • us
10
Loved it and will stay again!
Pros:

The front desk manager, Deidra was absolutely AMAZING!! She remembered my name the next morning at check out and was so warm and friendly. LOVED HER!!! The hotel was very clean and well kept. Rooms were nice and beds were comfy! Will DEFINITELY stay there again! :)

2026-10-12 • via Nuitee
M
Micheal • solo_traveller • us
8
Pros:

It was clean and the bed was nice.

2026-10-12 • via Nuitee
M
Margit • couple • us
10
Would highly recommend for a good nights sleep.
Pros:

Great bed, wonderful pillows, walk in shower quiet air conditioner and terrific breakfast.

Cons:

They had a great coffee maker, but unfortunately not in the room. Had to walk down to the front desk area to get my first cup of coffee in the morning.

2026-10-09 • via Nuitee
W
Wilson • solo_traveller • us
9
Pros:

The staff was amazing and the rooms were nice! Breakfast was decent as well.

Cons:

The price was ridiculous I have stayed in condos that were cheaper and the beds were too small I'm 6 months pregnant I didn't get much rest bc I wasn't comfortable at all.

2026-09-13 • via Nuitee
S
Scott • couple • us
9
Great experience.! Highly recommended.!
Pros:

Location, very clean, courteous staff, breakfast

Cons:

All good

2026-09-13 • via Nuitee
D
Debbie • family_with_children • us
10
2026-09-10 • via Nuitee
S
Steven • couple • us
10
Easy check in, room clean, bed excellent, shower top shelf, breakfast great
Pros:

The breakfast was a complete meal, excellent food and drink

Cons:

We have no complaints

2026-09-07 • via Nuitee
H
Hartman • solo_traveller • us
9
2026-08-27 • via Nuitee
B
Brenda • couple • us
9
2026-08-14 • via Nuitee
W
William • family_with_children • us
10
2026-08-06 • via Nuitee
B
Brenda • couple • us
9
It was excellent
Pros:

Breakfast is good. Excellent hot shower with excellent water pressure. Staff is very friendly and helpful. Location is also a plus with many good dining choices nearby. Afternoon cookies are a bonus.

Cons:

The bathroom light over sink area could be brighter.

2026-08-03 • via Nuitee
N
Nancy • solo_traveller • us
8
Pros:

The room was awesome!

Cons:

Breakfast was a little dismal. Most things were either overcooked, dried out or missing.

2026-07-11 • via Nuitee
L
Laura • solo_traveller • us
10
2026-07-01 • via Nuitee
S
Steven • couple • us
8
Pros:

Price and location were good. Complimentary Breakfast was good.

2026-06-30 • via Nuitee