Best Western Plus Pineville-Charlotte South

Hotels
Best Western Plus
7.2 (1519 reviews)
9825 Leitner Drive , Charlotte , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good breakfast
Convenient location
Interesting hotel quirks
Cons:
No hot water
Inconsistent service
Lack of cleaning staff

Categories

Cleanliness
5.16
Negative sentiment regarding lack of cleaning staff and towels.
Service
8.13
Mixed reviews on staff friendliness; generally positive aspects highlighted.
Location
8.17
Positive sentiment for the safe and convenient location near the river.
Room Quality
6.62
Inconsistencies noted with room quality, including mattress issues.
Amenities
6.15
Amenities mentioned were often non-functional, but some were acceptable.
Value for Money
8.11
Generally perceived as good value for the price paid.
Food and Beverage
9.16
Compliments on breakfast variety and quality.
Overall Experience
6.13
Overall experience marred by multiple issues, but some highlights noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:00

Property Description

Convenient Location and Elegant Decor
Situated just off I-485 and a mile from downtown Pineville, the Best Western Plus Pineville-Charlotte South offers a tastefully decorated stay.

Comfortable Rooms and Amenities
Each room is furnished with cable TV, a coffee maker, work desk, and ironing facilities, ensuring a comfortable and convenient experience.

Relaxation and Business Facilities
Guests can unwind by the outdoor pool or enjoy the shaded deck chairs. Additionally, the hotel provides a business center with essential services for those on a work trip.

Ready to experience comfort and convenience at the Best Western Plus Pineville-Charlotte South? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Oct 27, 2025 until Fri, May 22, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 1519 reviews
Cleanliness: 5.16
Service: 8.13
Location: 8.17
Room Quality: 6.62
Amenities: 6.15
Value for Money: 8.11
Food and Beverage: 9.16
Overall Experience: 6.13
R
Roland couple us
10
Short sweet clean and comfortable
Pros:

Everything I’m a repeating stay

Cons:

Nothing to dislike about this place I’d recommend this place to anyone

2026-03-28 via Nuitee
P
Price solo_traveller us
10
2026-03-27 via Nuitee
N
Nair family_with_children br
10
2026-03-25 via Nuitee
D
Donte solo_traveller us
6
2026-03-23 via Nuitee
C
Choice couple us
3
It was decent for the area it was in but the rooms themselves were horrible .
Pros:

The breakfast was pretty good , area was clean & the host was on top of everything .

Cons:

The rooms were half clean . Everything looked started but not finished

2026-03-20 via Nuitee
G
Gaines couple us
8
Staff and location great.
Pros:

Great location

Cons:

None

2026-03-16 via Nuitee
D
Derek Stephenson family_with_children us
10
Pros:

The location was close to public transportation and many places to eat

Cons:

NA

2026-03-15 via Nuitee
C
Chris couple us
9
2026-03-11 via Nuitee
J
jessica couple us
7
Overall decent
Pros:

Cleanliness

Cons:

Housekeeping walking in at 830am while I’m naked and check out was no where near…

2026-03-09 via Nuitee
A
Alejandro family_with_children us
8
2026-03-09 via Nuitee
P
Prenotis couple us
7
2026-03-06 via Nuitee
R
robinson solo_traveller us
10
2026-03-05 via Nuitee
W
William family_with_children us
10
2026-03-04 via Nuitee
J
Jones family_with_children us
8
2026-03-02 via Nuitee
A
Antwan family_with_children us
8
2026-02-28 via Nuitee
A
Antwan family_with_children us
10
2026-02-28 via Nuitee
M
Marisol solo_traveller us
9
A quick overnight stay due to work, the elevator was not working but concierge was informative about it and also gave me
Pros:

Convenient and priced right

Cons:

Elevator was not working

2026-02-27 via Nuitee
L
Leslie family_with_children us
10
Pros:

It was in a good location

Cons:

N/A

2026-02-27 via Nuitee
F
Fowler solo_traveller us
4
Probably won’t stay at this hotel again.
Pros:

Easy to find, easy parking

Cons:

There were leaks all through the building. The elevator was not in service. It was very hot in the room but very cold everywhere else.

2026-02-26 via Nuitee
C
Casandra solo_traveller us
7
Comfortable, clean, and fairly affordable with essential needs met.
Pros:

Breakfast was good. Appreciated the hot food options. Room was pretty clean. Glad for accommodation to first floor with the elevator being out. Staff was friendly and helpful.

Cons:

For breakfast, seasoning on potatoes was a bit strong with the herbs. Coffee packs or creamers packs in room upset my stomach. Took a day to figure out shower hot water setting. Lamp extensions for nighttime reading were damaged in room 100.

2026-02-23 via Nuitee