Best Western Plus Pineville-Charlotte South

Hotels
•
Best Western Plus
7.2 (1701 reviews)
9825 Leitner Drive , Pineville , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Convenient location
Interesting hotel quirks
Cons:
No hot water
Inconsistent service
Lack of cleaning staff

Categories

Cleanliness
5.16
Negative sentiment regarding lack of cleaning staff and towels.
Service
8.13
Mixed reviews on staff friendliness; generally positive aspects highlighted.
Location
8.17
Positive sentiment for the safe and convenient location near the river.
Room Quality
6.62
Inconsistencies noted with room quality, including mattress issues.
Amenities
6.15
Amenities mentioned were often non-functional, but some were acceptable.
Value for Money
8.11
Generally perceived as good value for the price paid.
Food and Beverage
9.16
Compliments on breakfast variety and quality.
Overall Experience
6.13
Overall experience marred by multiple issues, but some highlights noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:00

Property Description

Convenient Location and Elegant Decor
Situated just off I-485 and a mile from downtown Pineville, the Best Western Plus Pineville-Charlotte South offers a tastefully decorated stay.

Comfortable Rooms and Amenities
Each room is furnished with cable TV, a coffee maker, work desk, and ironing facilities, ensuring a comfortable and convenient experience.

Relaxation and Business Facilities
Guests can unwind by the outdoor pool or enjoy the shaded deck chairs. Additionally, the hotel provides a business center with essential services for those on a work trip.

Ready to experience comfort and convenience at the Best Western Plus Pineville-Charlotte South? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Oct 31, 2026 until Fri, May 21, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 1701 reviews
Cleanliness: 5.16
Service: 8.13
Location: 8.17
Room Quality: 6.62
Amenities: 6.15
Value for Money: 8.11
Food and Beverage: 9.16
Overall Experience: 6.13
S
Scott • family_with_children • us
3
We were disappointed
Pros:

I was very disappointed with the stay. We booked the hotel based on the fact that the pictures showed their was a gym with weights and a treadmill. There iste no weights and none of the equipment worked. Also the water stopped mid shower. When I called the front desk the lady told me she isn’t a plumber. Not the type of service I would have expected

Cons:

Put in the wrong place, and it won’t copy
. See above.

We did like the beds. They were comfortable

2026-10-13 • via Nuitee
B
Baskin • solo_traveller • us
10
2026-10-12 • via Nuitee
B
Baskin • solo_traveller • us
10
2026-10-12 • via Nuitee
M
Mark • solo_traveller • us
10
2026-10-11 • via Nuitee
S
Shontavia • solo_traveller • us
7
No complaints
2026-10-10 • via Nuitee
T
tyshaun • couple • us
6
Pros:

the location was great and it was close proximity to many restaurants, plus the mall is right there too.

Cons:

the day we went there wasn’t any running hot water, and we found a roach in the hallway. but aside from that, the stay was overall pretty good

2026-10-09 • via Nuitee
M
Marko • solo_traveller • us
8
2026-10-08 • via Nuitee
J
John • couple • us
3
Pros:

Hot water issues

Cons:

Hot water issues

2026-10-07 • via Nuitee
M
Maria • couple • us
10
I was comfy and Happy
Pros:

The front desk staff was awesome because I used a walker and she assisted me with so very much

Cons:

N/a

2026-09-17 • via Nuitee
M
Maritza • solo_traveller • us
9
2026-09-15 • via Nuitee
P
PAMALA • couple • us
5
Pros:

Employee was very helpful

Cons:

Found dead cockroach on bathroom floor . It was dead but still creepy.

2026-09-13 • via Nuitee
B
Bhoomi • couple • us
7
2026-09-09 • via Nuitee
B
Bashar • family_with_children • us
1
Do not go horrible place.
Pros:

Nothing

Cons:

Place was very dirty, the breakfast was tirrible and undercooked. The breakfast staff was very unfriendly. The room had mold, the lock was broken to the room, the ac was not working.

2026-09-08 • via Nuitee
S
Shaina • solo_traveller • us
10
2026-09-02 • via Nuitee
C
Cathy • solo_traveller • us
4
Pros:

That there was a breakfast option.

Cons:

That they had carpet in the rooms and bugs.

2026-08-31 • via Nuitee
C
Clifton • family_with_children • us
8
2026-08-27 • via Nuitee
K
Kathryn • family_with_children • ca
8
2026-08-26 • via Nuitee
G
Gerry • extended_group • ca
7
overall, its ok.
Pros:

Courteous staff. Decent breakfast. Strong hot water. Good TV channels.

Cons:

lamp outlket not working, dusty furnitures

2026-08-25 • via Nuitee
E
Earl • solo_traveller • us
5
I'm so over Best Western
Pros:

The location was good. Prime location in the cut and a bike / walking trail across the street

Cons:

Reserved my room three weeks in advance. Got there around five thirty and my room wasn't available. I was then placed in another room which had to be switched out immediately. Due to a broken bathroom cabinet door, a strong sewer odor coming from beneath the bathroom sink, no wash clothes, unable to charge my phones,toilet paper holder was broken, no coffee ,a cracked toilet seat and urine stains around the toilet that smelled. Staff really gives two __'s about you. The young lady Tasha was very helpful, but the elderly Latina lady in the evening and the Latina woman on weekend mornings has to do better. At the end of my stay. I asked for a printed receipt, so that there's no misunderstanding or miss ups about my stay and she told me that they don't print out receipt. WHAT? I just thanked her and walked off. Best Western will NEVER get my money again.

2026-08-25 • via Nuitee
T
Trevor • family_with_children • us
8
2026-08-24 • via Nuitee