Best Western Plus Pineville-Charlotte South

Hotels
Best Western Plus
7.2 (1701 reviews)
9825 Leitner Drive , Charlotte , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Convenient location
Interesting hotel quirks
Cons:
No hot water
Inconsistent service
Lack of cleaning staff

Categories

Cleanliness
5.16
Negative sentiment regarding lack of cleaning staff and towels.
Service
8.13
Mixed reviews on staff friendliness; generally positive aspects highlighted.
Location
8.17
Positive sentiment for the safe and convenient location near the river.
Room Quality
6.62
Inconsistencies noted with room quality, including mattress issues.
Amenities
6.15
Amenities mentioned were often non-functional, but some were acceptable.
Value for Money
8.11
Generally perceived as good value for the price paid.
Food and Beverage
9.16
Compliments on breakfast variety and quality.
Overall Experience
6.13
Overall experience marred by multiple issues, but some highlights noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:00

Property Description

Convenient Location and Elegant Decor
Situated just off I-485 and a mile from downtown Pineville, the Best Western Plus Pineville-Charlotte South offers a tastefully decorated stay.

Comfortable Rooms and Amenities
Each room is furnished with cable TV, a coffee maker, work desk, and ironing facilities, ensuring a comfortable and convenient experience.

Relaxation and Business Facilities
Guests can unwind by the outdoor pool or enjoy the shaded deck chairs. Additionally, the hotel provides a business center with essential services for those on a work trip.

Ready to experience comfort and convenience at the Best Western Plus Pineville-Charlotte South? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Oct 31, 2026 until Fri, May 21, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 1701 reviews
Cleanliness: 5.16
Service: 8.13
Location: 8.17
Room Quality: 6.62
Amenities: 6.15
Value for Money: 8.11
Food and Beverage: 9.16
Overall Experience: 6.13
C
Clifton family_with_children us
8
2026-08-27 via Nuitee
K
Kathryn family_with_children ca
8
2026-08-26 via Nuitee
E
Earl solo_traveller us
5
I'm so over Best Western
Pros:

The location was good. Prime location in the cut and a bike / walking trail across the street

Cons:

Reserved my room three weeks in advance. Got there around five thirty and my room wasn't available. I was then placed in another room which had to be switched out immediately. Due to a broken bathroom cabinet door, a strong sewer odor coming from beneath the bathroom sink, no wash clothes, unable to charge my phones,toilet paper holder was broken, no coffee ,a cracked toilet seat and urine stains around the toilet that smelled. Staff really gives two __'s about you. The young lady Tasha was very helpful, but the elderly Latina lady in the evening and the Latina woman on weekend mornings has to do better. At the end of my stay. I asked for a printed receipt, so that there's no misunderstanding or miss ups about my stay and she told me that they don't print out receipt. WHAT? I just thanked her and walked off. Best Western will NEVER get my money again.

2026-08-25 via Nuitee
G
Gerry extended_group ca
7
overall, its ok.
Pros:

Courteous staff. Decent breakfast. Strong hot water. Good TV channels.

Cons:

lamp outlket not working, dusty furnitures

2026-08-25 via Nuitee
T
Trevor family_with_children us
8
2026-08-24 via Nuitee
T
TAMMY solo_traveller us
6
Pros:

The staff was super friendly and very nice.

Cons:

It worked for a short weekend but needs some upgrading. The carpet in the rooms look old and dirty. We had 2 separate rooms and each had a different smell....neither of which were good.

2026-08-24 via Nuitee
S
StefanZett solo_traveller de
8
2026-08-24 via Nuitee
J
Julie couple us
7
2026-08-21 via Nuitee
G
Grace extended_group us
7
2026-08-21 via Nuitee
K
Kimberly couple us
8
Nice but not exceptional.
Pros:

The staff was friendly and helpful. The free breakfast was a nice benefit. The building was nice.

Cons:

The property really needs updating. Some things didn’t work as they should. Our room needed a very good deep clean. Tub was dirty. Toilet seat was broken. The curtains were thin and see through.

2026-08-20 via Nuitee
C
Chao solo_traveller us
10
2026-08-19 via Nuitee
B
Baskin couple us
10
2026-08-17 via Nuitee
L
Latosha solo_traveller us
9
2026-08-17 via Nuitee
D
DeMarkis couple us
1
2026-08-16 via Nuitee
D
Deborah couple us
10
When able to get the reservation needed, very comfortable, friendly, professional, respectful
Pros:

Comfortable

Cons:

Availability

2026-08-16 via Nuitee
D
Deborah couple us
10
2026-08-16 via Nuitee
R
Raehlyn couple us
10
2026-08-15 via Nuitee
S
Sandrann extended_group us
4
Don't stay here, pay some more and get a better hotel!!
Pros:

it was for one night. However, it's an older hotel that hasn't been brought up to today's standards for the rates that are being charged!

Cons:

Old accommodation, should have been more to 2026 standards.

2026-08-14 via Nuitee
A
Ariel couple us
10
2026-08-14 via Nuitee
K
Kelvin solo_traveller us
9
2026-08-13 via Nuitee