Quality Inn & Suites Rockingham

Hotels
Quality Inn
6 (487 reviews)
400 West Broad Avenue , Rockingham , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great customer service
Convenient location
Ongoing room upgrades
Cons:
Cleanliness issues
Poor room quality
Limited breakfast options

Categories

Cleanliness
4.25
The hotel displayed several cleanliness issues such as dirty sheets and a filthy bathroom.
Service
8.25
Customer service was consistently noted as professional and accommodating.
Location
7.25
Location is convenient and was positively mentioned in several reviews.
Room Quality
5.25
Room issues included mold, broken amenities, and unsatisfactory upkeep.
Amenities
5.25
Limited breakfast options and ongoing construction affected amenities.
Value for Money
5.25
Guests mentioned that the cost does not match the quality provided.
Food and Beverage
6.25
Breakfast offerings were generally disappointing and minimal.
Overall Experience
6.25
Reviews reflect a mixed experience with both positive aspects and significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:23

Property Description

Convenient Location near Attractions

Located just 16.3 km from Rockingham Dragway, Quality Inn & Suites Rockingham offers easy access to popular attractions such as The National Railroad Museum & Hall of Fame and The Rankin Museum of American Heritage.

Comfortable Rooms with Modern Amenities

Guests can enjoy a relaxing stay in rooms equipped with a flat-screen TV, small refrigerator, and coffee maker. For extra comfort, select rooms feature a sofa bed and additional living space.

Complimentary Breakfast and Pool Access

Start your day right with a complimentary breakfast before taking a refreshing dip in the pool. Stay connected with complimentary WiFi and take advantage of on-site fax and copy services.

Book your stay at Quality Inn & Suites Rockingham for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6
Based on 487 reviews
Cleanliness: 4.25
Service: 8.25
Location: 7.25
Room Quality: 5.25
Amenities: 5.25
Value for Money: 5.25
Food and Beverage: 6.25
Overall Experience: 6.25
T
Thomas family_with_children us
7
It was sufficient enough for one night
Pros:

It had a lot to be desired.

Cons:

The whole milk was sour so we couldn’t eat the cereal. There was no one around to ask the eggs were cold.

2026-06-30 via Nuitee
D
DAN couple us
4
Owner doesn't take care of very well -I wouldn't suggest staying there
Pros:

Location

Cons:

Not kept up - needs to be taking care of of grounds - dirty room old - mattress outside of a room tje whole day we were there - my wife's smart watch was left there and we called to ask about it being found and they never called back - we tracked it there -- good by watch

2026-06-29 via Nuitee
B
Brad couple us
9
Great, except for breakfast
Pros:

Didn't get breakfast, no signs to say when breakfast was. Got to the breakfast area at 9:50 am and breakfast was all cleaned up and closed.

Cons:

Didn't get breakfast

2026-06-21 via Nuitee
J
Jean couple us
2
Would not stay at that location again!
Pros:

Nothing except it was convenient location.

Cons:

The room looked like it had been remodeled but not clean after remolding and the cover on the bed had a cigarette hole in it! We don’t smoke!! Also the tube looked like the sticker was removed but left the sticky stuff there and it was clean off! Also there were footprints from shoes in the tub! The door to the room had about 11/2 to 2 inches at the bottom where it wasn’t flush with the frame. If it rained the water would flood the room!
We were told when we checked in we got one of the last rooms. So I figured it was our only choice plus the person that checked us in did not understand English very well! Also the coffee was cold at breakfast along with the eggs and frozen muffins.

2026-06-21 via Nuitee
B
Bridget couple us
1
2026-06-19 via Nuitee
W
Wood couple us
7
2026-06-12 via Nuitee
D
Douglas B. solo_traveller us
1
Pros:

Nothing

Cons:

Nothing

2026-06-10 via Nuitee
L
Lavonne couple us
6
2026-06-10 via Nuitee
B
Bobby solo_traveller us
8
2026-06-05 via Nuitee
R
Rhonda couple us
10
My stay was excellent and pleasant.
Pros:

The property location was excellent. Close to the main highway but quiet.

Cons:

Nothing

2026-06-05 via Nuitee
R
Randolph couple us
6
2026-05-27 via Nuitee
W
Wayne solo_traveller us
6
2026-05-23 via Nuitee
D
dennis couple us
4
Hot water was barely luke warm! Booked the room for 2 adults. Only had 1wash cloth in the room.
Pros:

Na

Cons:

Better hot water.

2026-05-17 via Nuitee
K
Kaylee family_with_children us
5
Cons:

the toilet seat was worn and looked unclean in the restroom.

2026-05-14 via Nuitee
E
eagleguy9 solo_traveller us
1
2026-05-11 via Nuitee
M
Michelle family_with_children us
4
Cons:

Sofa was old and worn. Bed was just a mattress on a not so steady bed frame. Toilet did not flush correctly. Cabinet and bathroom counter had scratches and chips of wood missing. Door did not shut all the way. At bottom there was a gap between door and doorway.

2026-05-10 via Nuitee
L
La’Asia solo_traveller us
10
2026-05-10 via Nuitee
T
Tashzna solo_traveller us
9
2026-05-06 via Nuitee
A
Austin solo_traveller us
2
Cons:

Too close to the highway couldn't sleep

2026-05-06 via Nuitee
P
Parks solo_traveller us
8
2026-05-04 via Nuitee