Quality Inn & Suites Rockingham

Hotels
•
Quality Inn
5.3 (384 reviews)
400 West Broad Avenue , Rockingham , US
+1 910-921-6063

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location (near highway and restaurants)
Staff described as accommodating and responsive in fixing issues
Comfortable beds mentioned by multiple guests
Budget/affordable for some travelers
Cons:
Poor cleanliness: mold, dirty sheets, ants, inadequate cleaning
Room condition problems: water damage, broken fixtures, doors and curtains in disrepair
Breakfast and F&B issues: closed early, ran out of items, sour milk, cold food
Insufficient or degraded amenities: no shampoo, corroded coffee pot, lack of towels, poor hot water
Inconsistent follow-up/service on lost items and communication issues

Categories

Cleanliness
2.5
Multiple reviews describe dirty rooms, mold, ants, dirty sheets, footprints in tub, empty tissue boxes and generally poor cleaning.
Service
9.5
Mixed but notably positive: staff repeatedly described as accommodating and management fixed many in-room issues for guests, though a few reports note poor follow-up on lost items or language/communication issues.
Location
9.5
Several guests praised the convenient location—close to highway, restaurants and fast food—quiet despite proximity to main road.
Room Quality
3
Frequent comments about old, worn or damaged rooms: water damage, mold, holes in curtains, doors and hardware not closing properly, broken lamps and wallpaper issues.
Amenities
3
Amenities were often inadequate: corroded in-room coffee pot, lack of shampoo/soap, insufficient towels/linen, ants and limited hot water reported.
Value for Money
7.5
Perceived as budget-priced by many; some say acceptable for a cheap one-night stay while others felt they could have gotten a nicer hotel for the same price.
Food and Beverage
3.5
Breakfast repeatedly criticized: limited variety, closed early/cleaned up before posted time, ran out of coffee/milk, sour milk and cold or frozen items reported.
Overall Experience
3.9
Overall mixed-to-negative: location and some staff actions were positives, but pervasive cleanliness and room condition issues led to a generally poor stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location near Attractions

Located just 16.3 km from Rockingham Dragway, Quality Inn & Suites Rockingham offers easy access to popular attractions such as The National Railroad Museum & Hall of Fame and The Rankin Museum of American Heritage.

Comfortable Rooms with Modern Amenities

Guests can enjoy a relaxing stay in rooms equipped with a flat-screen TV, small refrigerator, and coffee maker. For extra comfort, select rooms feature a sofa bed and additional living space.

Complimentary Breakfast and Pool Access

Start your day right with a complimentary breakfast before taking a refreshing dip in the pool. Stay connected with complimentary WiFi and take advantage of on-site fax and copy services.

Book your stay at Quality Inn & Suites Rockingham for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

5.3
Based on 384 reviews
Cleanliness: 2.5
Service: 9.5
Location: 9.5
Room Quality: 3
Amenities: 3
Value for Money: 7.5
Food and Beverage: 3.5
Overall Experience: 3.9
T
Tee • couple • us
10
2026-11-04 • via Nuitee
S
Sharon • family_with_children • us
6
I think I could have gotten a nicer hotel for same price.
Pros:

Decent. Coffee absolutely awful. Breakfast closed 30 min early. Coffee pot in room corroded with mcomfortable. Not use it. Lightbulbs out and had to get management. No toilet paper. Had towels for 2 people. Need for 3. Beds very confortable.

Cons:

Management fixed all issues with room. Friendly

2026-10-27 • via Nuitee
J
Joseph • couple • us
2
Pros:

lo mejor fue la ubicación

Cons:

el desayuno no lo recomiendo no tenía variedad de alimentos y limpieza mala. y condiciones de la estructura malas condiciones.

2026-10-20 • via Nuitee
J
Jamasa • couple • us
2
2026-10-17 • via Nuitee
L
Leiser • family_with_children • us
9
2026-10-15 • via Nuitee
W
Willie • solo_traveller • us
10
2026-09-11 • via Nuitee
J
Jeffery • couple • us
4
2026-09-08 • via Nuitee
D
Demterius • couple • us
8
2026-09-04 • via Nuitee
W
Williams • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing I hate I had to leave

2026-08-19 • via Nuitee
W
Wright • couple • us
10
2026-08-17 • via Nuitee
M
Morry • solo_traveller • us
4
Cons:

The room was in an old and sloppy condition. Curtain had holes and hanging off rod. The only thing in the shower was a bottle of conditioner. No shampoo. Tissue box empty. Everything needed a good cleaning. Breakfast was bad . Ran out of coffee and milk.

2026-08-03 • via Nuitee
J
Jeremy • family_with_children • us
3
Our first impression was of older facilities that needed help. The room proved this true.
Pros:

The staff was as accommodating as they could be, tried their best to make the stay a good one. The king bed was comfortable, and it was near quite a few fast food places and other restaurants.

Cons:

The room we stayed in only had two things going for it. The AC worked and the bed was good. The tub did not fill very well, we had to fiddle with the plug to get it to hold water. The bathroom door did not close, it had been hung incorrectly and the top corner caught on the frame. Only one lamp worked, and it looked like they had both been dropped, the corners of the lampshades were broken. The rooms main door had a 1/4 inch of play in it even with the dead bolt locked, we could see light around it. The thermostat had a big piece of the wallpaper removed around it, displaying the drywall underneath.

2026-08-02 • via Nuitee
S
Steven • couple • us
1
Building is in poor condition
Pros:

Short and bad

2026-07-19 • via Nuitee
B
Brenda • couple • us
10
2026-07-17 • via Nuitee
A
Alexis • extended_group • us
4
Budget friendly to crack a crack head.
Pros:

Being available

Cons:

Full of ants
Stink and dirty sheets

2026-07-16 • via Nuitee
J
Jaidyn • extended_group • us
4
2026-07-15 • via Nuitee
T
Toya • couple • us
1
2026-07-13 • via Nuitee
K
Kathy • extended_group • us
1
2026-07-12 • via Nuitee
M
Misty • solo_traveller • us
1
Worst room I ever stayed using Booking.Com
Cons:

Room lacked cleanliness, had mold and water damage! Do yourself a favor and find choose a different hotel!

2026-07-06 • via Nuitee
T
Thomas • family_with_children • us
7
It was sufficient enough for one night
Pros:

It had a lot to be desired.

Cons:

The whole milk was sour so we couldn’t eat the cereal. There was no one around to ask the eggs were cold.

2026-06-30 • via Nuitee