Quality Inn & Suites Rockingham

Hotels
•
Quality Inn
6 (500 reviews)
400 West Broad Avenue , Rockingham , us
+1 910-921-6063

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great customer service
Convenient location
Ongoing room upgrades
Cons:
Cleanliness issues
Poor room quality
Limited breakfast options

Categories

Cleanliness
4.25
The hotel displayed several cleanliness issues such as dirty sheets and a filthy bathroom.
Service
8.25
Customer service was consistently noted as professional and accommodating.
Location
7.25
Location is convenient and was positively mentioned in several reviews.
Room Quality
5.25
Room issues included mold, broken amenities, and unsatisfactory upkeep.
Amenities
5.25
Limited breakfast options and ongoing construction affected amenities.
Value for Money
5.25
Guests mentioned that the cost does not match the quality provided.
Food and Beverage
6.25
Breakfast offerings were generally disappointing and minimal.
Overall Experience
6.25
Reviews reflect a mixed experience with both positive aspects and significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:23

Property Description

Convenient Location near Attractions

Located just 16.3 km from Rockingham Dragway, Quality Inn & Suites Rockingham offers easy access to popular attractions such as The National Railroad Museum & Hall of Fame and The Rankin Museum of American Heritage.

Comfortable Rooms with Modern Amenities

Guests can enjoy a relaxing stay in rooms equipped with a flat-screen TV, small refrigerator, and coffee maker. For extra comfort, select rooms feature a sofa bed and additional living space.

Complimentary Breakfast and Pool Access

Start your day right with a complimentary breakfast before taking a refreshing dip in the pool. Stay connected with complimentary WiFi and take advantage of on-site fax and copy services.

Book your stay at Quality Inn & Suites Rockingham for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

6
Based on 500 reviews
Cleanliness: 4.25
Service: 8.25
Location: 7.25
Room Quality: 5.25
Amenities: 5.25
Value for Money: 5.25
Food and Beverage: 6.25
Overall Experience: 6.25
D
Demterius • couple • us
8
2026-09-04 • via Nuitee
W
Williams • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing I hate I had to leave

2026-08-19 • via Nuitee
W
Wright • couple • us
10
2026-08-17 • via Nuitee
M
Morry • solo_traveller • us
4
Cons:

The room was in an old and sloppy condition. Curtain had holes and hanging off rod. The only thing in the shower was a bottle of conditioner. No shampoo. Tissue box empty. Everything needed a good cleaning. Breakfast was bad . Ran out of coffee and milk.

2026-08-03 • via Nuitee
J
Jeremy • family_with_children • us
3
Our first impression was of older facilities that needed help. The room proved this true.
Pros:

The staff was as accommodating as they could be, tried their best to make the stay a good one. The king bed was comfortable, and it was near quite a few fast food places and other restaurants.

Cons:

The room we stayed in only had two things going for it. The AC worked and the bed was good. The tub did not fill very well, we had to fiddle with the plug to get it to hold water. The bathroom door did not close, it had been hung incorrectly and the top corner caught on the frame. Only one lamp worked, and it looked like they had both been dropped, the corners of the lampshades were broken. The rooms main door had a 1/4 inch of play in it even with the dead bolt locked, we could see light around it. The thermostat had a big piece of the wallpaper removed around it, displaying the drywall underneath.

2026-08-02 • via Nuitee
S
Steven • couple • us
1
Building is in poor condition
Pros:

Short and bad

2026-07-19 • via Nuitee
B
Brenda • couple • us
10
2026-07-17 • via Nuitee
A
Alexis • extended_group • us
4
Budget friendly to crack a crack head.
Pros:

Being available

Cons:

Full of ants
Stink and dirty sheets

2026-07-16 • via Nuitee
J
Jaidyn • extended_group • us
4
2026-07-15 • via Nuitee
T
Toya • couple • us
1
2026-07-13 • via Nuitee
K
Kathy • extended_group • us
1
2026-07-12 • via Nuitee
M
Misty • solo_traveller • us
1
Worst room I ever stayed using Booking.Com
Cons:

Room lacked cleanliness, had mold and water damage! Do yourself a favor and find choose a different hotel!

2026-07-06 • via Nuitee
T
Thomas • family_with_children • us
7
It was sufficient enough for one night
Pros:

It had a lot to be desired.

Cons:

The whole milk was sour so we couldn’t eat the cereal. There was no one around to ask the eggs were cold.

2026-06-30 • via Nuitee
D
DAN • couple • us
4
Owner doesn't take care of very well -I wouldn't suggest staying there
Pros:

Location

Cons:

Not kept up - needs to be taking care of of grounds - dirty room old - mattress outside of a room tje whole day we were there - my wife's smart watch was left there and we called to ask about it being found and they never called back - we tracked it there -- good by watch

2026-06-29 • via Nuitee
J
Jean • couple • us
2
Would not stay at that location again!
Pros:

Nothing except it was convenient location.

Cons:

The room looked like it had been remodeled but not clean after remolding and the cover on the bed had a cigarette hole in it! We don’t smoke!! Also the tube looked like the sticker was removed but left the sticky stuff there and it was clean off! Also there were footprints from shoes in the tub! The door to the room had about 11/2 to 2 inches at the bottom where it wasn’t flush with the frame. If it rained the water would flood the room!
We were told when we checked in we got one of the last rooms. So I figured it was our only choice plus the person that checked us in did not understand English very well! Also the coffee was cold at breakfast along with the eggs and frozen muffins.

2026-06-21 • via Nuitee
B
Brad • couple • us
9
Great, except for breakfast
Pros:

Didn't get breakfast, no signs to say when breakfast was. Got to the breakfast area at 9:50 am and breakfast was all cleaned up and closed.

Cons:

Didn't get breakfast

2026-06-21 • via Nuitee
B
Bridget • couple • us
1
2026-06-19 • via Nuitee
W
Wood • couple • us
7
2026-06-12 • via Nuitee
L
Lavonne • couple • us
6
2026-06-10 • via Nuitee
D
Douglas B. • solo_traveller • us
1
Pros:

Nothing

Cons:

Nothing

2026-06-10 • via Nuitee