Hampton Inn Middletown

Hotels
Hampton Inn
8 (442 reviews)
20 Crystal Run Crossing , Middletown , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Convenient parking
Cons:
Uncomfortable bed
Poor service and cleanliness

Categories

Cleanliness
6.59
Some rooms had dirty towels and a bad smell.
Service
8.06
Service was inconsistent; some staff were accommodating while others were not.
Location
10
Loved the area, convenient parking.
Room Quality
7.6
Bed was uncomfortable and issues with noise.
Amenities
7.05
Lacked basic items like shampoo and coffee supplies.
Value for Money
8.58
Decent price for the location.
Food and Beverage
7.54
Breakfast was okay.
Overall Experience
8.59
Mixed experience with positives and several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:58

Property Description

Convenient Location and Amenities
Easily accessible from Interstate 84 and near a bustling shopping plaza, the Middleton, New York hotel is a prime choice for travelers. The complimentary daily breakfast buffet and high-speed internet ensure a seamless stay.

Relaxation and Fitness
Guests at Hampton Inn Middleton can unwind by the seasonal outdoor pool or maintain their workout routine at the modern fitness center. The perfect balance of leisure and wellness awaits.

Local Attractions and Nearby Destinations
Explore the Gillinder Glass Museum, scenic Hudson River boat cruises, and the historic Brotherhood Winery, all just a stone's throw away. For those visiting West Point Military Academy, the hotel offers a convenient proximity. Book your stay now for a delightful experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 442 reviews
Cleanliness: 6.59
Service: 8.06
Location: 10
Room Quality: 7.6
Amenities: 7.05
Value for Money: 8.58
Food and Beverage: 7.54
Overall Experience: 8.59
J
Jeff couple us
7
Cons:

Lo único malo fue que no regresaron mi depósito y nunca me dieron una respuesta de por qué no me lo dieron

2026-03-16 via Nuitee
Y
Yvette couple us
8
Good
Pros:

Staff was great.

Cons:

Musky rug

2026-03-08 via Nuitee
J
Justin couple us
10
Tranquil
Pros:

Relax and calm ambiance

Cons:

Not enough variety in the breakfast

2026-03-08 via Nuitee
V
V6605QOkatem Couples
4
So dingy. Would not return.
Pros:

I would not recommend staying here. The rooms look nothing like the pictures. Look at my photos for what this place really looks like. Our room was very dingy and smelled like it used to be a smoking room. Everything was gross looking or sticky. The sheets were old and thin. Everything in the bathroom was yellowed. But the worst thing was you walk in and the first thing you see on the shelf is a gross yellow stained pillow with no case on it. The only redeeming quality about this place was its breakfast was well apportioned.

2026-02-26 via Tripadvisor
P
Patricia couple us
10
2026-02-26 via Nuitee
V
Van Putten couple nl
7
2026-02-25 via Nuitee
A
Amanda solo_traveller us
8
2026-02-13 via Nuitee
S
SILVIA couple es
8
2026-02-11 via Nuitee
S
Stephen couple us
10
2026-01-31 via Nuitee
C
Cheryl couple us
10
2026-01-29 via Nuitee
S
Sunshine04814993235 Family
10
Hampton Inn- Carmela Simons provided exemplary customer service.
Pros:

My wife and I were on a trip to the funeral of my cousin. When we arrived, I realized that we were too far from the Wallkill Funeral Home. My thanks go to management and staff of the Hampton Inn in Middletown New York with special thanks to Carmela Simons for her help in explaining that I confused Wallkill Township with Wallkill Hamlet. I will always remember Ms. Simons for her sincere compassion by helping me make a reservation closer to my destination.

2026-01-28 via Tripadvisor
S
Steven couple us
8
Pros:

Good value.

Cons:

Room temperature difficult to regulate.9

2026-01-26 via Nuitee
F
Frank couple us
3
Pros:

breakfast was good

Cons:

Worn and tired look. Updates are definitely required!

2026-01-22 via Nuitee
T
Thomas couple us
8
I would stay here again
Pros:

Very clean

Cons:

Breakfast was average

2026-01-19 via Nuitee
R
Robert solo_traveller us
3
Wouldn’t use this property again. The amount paid for a two nights stay was regrettable.
Pros:

Convenient location

Cons:

Room was not clean, streaks on tv and couch was stained to the point I wouldn’t sit on it. No soap in the shower, a message was sent to the property to replace it however it never was replaced

2026-01-19 via Nuitee
L
Lauren couple us
6
Cons:

Any earlier check in than 12pm you’re charged for the previous day, which seems a little excessive. The hotel needs to be a little more flexible with families, sometimes plans change and accommodating these changes is always appreciated

2026-01-19 via Nuitee
M
Myia couple us
7
Clean hotel needs upgrades
Pros:

Great staff and the cleanliness was great. Also breakfast had great options.

Cons:

I know this isn’t something the workers or even the manger can fix but the property needs and upgrade. You can tell that the property is older compared to the other hotels surrounding it. You can only do maintenance so often to a property before it just needs a remodel.

2026-01-19 via Nuitee
R
Ruth family_with_children us
10
2026-01-19 via Nuitee
M
Marybeth couple us
3
Very disappointed
Pros:

We paid and asked for a king size bed, and got a small full. Neither of us slept at all. Bad experience

2026-01-19 via Nuitee
M
Manuel couple us
1
2026-01-19 via Nuitee