Holiday Inn Express London-I-70 by IHG

Hotels
Holiday Inn Express
7.4 (384 reviews)
100 Holiday Trail Northeast , London , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Poor cleanliness
Overpriced for quality

Categories

Cleanliness
5.9
Numerous mentions of cleanliness issues, including dirty carpets and stains.
Service
8.9
Positive feedback regarding the staff's friendly assistance.
Location
7.9
Convenient location, but not highlighted prominently in reviews.
Room Quality
8.4
Generally acceptable room quality despite a few complaints.
Amenities
7.4
Basic amenities available but lacking in quality and variety.
Value for Money
5.9
Several reviews indicate that the hotel is overpriced for the quality provided.
Food and Beverage
6.9
Breakfast offerings are not as advertised, and some options are subpar.
Overall Experience
7.9
Mixed sentiments; some positive experiences overshadowed by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:31

Property Description

Convenient Location
Situated just off I-70, Holiday Inn Express London I-70 is only 20 miles from downtown Columbus, offering easy access to both city attractions and peaceful natural spots.

Modern Amenities
Enjoy a complimentary continental breakfast, unwind in the indoor pool, and stay active in the state-of-the-art fitness center. Each room is equipped with free Wi-Fi, a flat-screen TV, microwave, and refrigerator for your convenience.

Business and Leisure Facilities
Benefit from the 24-hour business center, guest laundry facilities, and round-the-clock front desk service. Whether you're here for work or leisure, we've got you covered.

Book your stay at Holiday Inn Express London I-70 now and experience comfort and convenience at its best.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 384 reviews
Cleanliness: 5.9
Service: 8.9
Location: 7.9
Room Quality: 8.4
Amenities: 7.4
Value for Money: 5.9
Food and Beverage: 6.9
Overall Experience: 7.9
couple us
8
2026-04-26 via Nuitee
J
Jennifer extended_group us
8
Great value - good location
Pros:

I loved that it was only 10 mins from where I needed to be and easy access to interstate .

Cons:

The bed was my only dislike - I won’t up with aches

2026-04-25 via Nuitee
S
Samantha family_with_children us
6
2026-04-13 via Nuitee
K
Kristin family_with_children us
1
2026-04-08 via Nuitee
K
Kayla family_with_children us
1
It was the most terrible experience.
Pros:

We were charged and unable to stay because the property did not receive my reservation. The attendant made me aware this happens often.

Cons:

My reservation was reserved on booking.com my card was charged my reservation did not exist. It caused my 2 year old daughter and myself to be stuck in a snow storm on highway 70

2026-04-07 via Nuitee
J
Jay solo_traveller us
10
Pros:

Great value. Great location. Obviously not a premium hotel but much better than other hotels in its price range that I have stayed at.

2026-03-27 via Nuitee
W
Wiget family_with_children us
10
2026-03-19 via Nuitee
S
S. family_with_children us
3
Much room for improvement
Pros:

Checking in went quickly other than the surprise fees for incidentals.

Cons:

The bathroom shower floor wasn't clean. The staff was loud in the hallways. Where the coffee maker was placed left no room to actually use it. Very cramped

2026-03-19 via Nuitee
J
Jeff extended_group us
3
Cons:

Our door lock did not work (room 203), and you could push the door open.
1st floor Ice machine was constantly beeping since Tuesday, and our room was over it on the 2nd floor. You could hear it beeping throughout the night, & the problem was never addressed when we spoke to the front desk.

2026-03-17 via Nuitee
T
Tarra couple us
7
Staff was very nice. Breakfast was simple yet good
Pros:

Good location -

Cons:

Bed was very hard - room needed a good cleaning

2026-03-03 via Nuitee
E
Edward family_with_children us
10
2026-03-01 via Nuitee
N
Nancy extended_group us
10
2026-02-25 via Nuitee
S
Shramek family_with_children us
6
Pros:

Staff was very helpful

Cons:

Located next to a outlet store where there was armed security.

2026-01-31 via Nuitee
M
Melissa solo_traveller us
3
2026-01-20 via Nuitee
M
Michelle couple us
5
2026-01-19 via Nuitee
R
Robert extended_group us
10
Everything was awesome!
Pros:

The Breakfast bar was AWESOME. The facility was Very clean. Convenient location for our activity.

Cons:

Nothing was a problem. Everything went good.

2026-01-19 via Nuitee
M
MICHAEL family_with_children us
8
2026-01-19 via Nuitee
C
Clay family_with_children us
6
I would find somewhere else to stay if it wasn't the only place to stay in that town.
Cons:

I'm not one to complain, but the bed was like sleeping on a board, the bathroom door handle was broke off, and had to wait at the front desk for several minutes before staff showed up to check us in.

2026-01-19 via Nuitee
T
Troy couple us
10
2026-01-19 via Nuitee
K
Kay family_with_children us
7
Pros:

Customer Service was very nice. Ok location.

Cons:

Room was very small, toilet didn’t flush very well, had to hold handle until flushed completely. Shower floor did not look clean. Food was left in refrigerator from previous

2026-01-19 via Nuitee