Holiday Inn Express Mt. Vernon by IHG

Hotels
•
Holiday Inn Express
8.2 (196 reviews)
11555 Upper Gilchrist Road , Mount Vernon , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Comfortable beds
Nice/ warm pool
Good breakfast/ well stocked
Convenient location near amenities
Fresh linens
Cons:
Stained carpets and occasional mold/bugs
Noisy walls/poor soundproofing
Price perceived as high / not great value by some
Missing in-room microwave/coffee maker
Slow check-in / receipt/towel issues
Hygiene issue reported with breakfast (hair)
No outlets in pool area / no patio

Categories

Cleanliness
7.2
Mixed cleanliness: several guests praised fresh linens and overall cleanliness, but multiple reports of stained carpets, mold in bathroom, bugs in room, a smell in one room and a hair found at breakfast indicate recurring issues.
Service
9
Staff repeatedly described as extremely nice, friendly and attentive; front desk staff noted as helpful. Some isolated service problems (slow check-in, refusal to provide a receipt, towel shortfall) but overall service sentiment is strongly positive.
Location
8.8
Location rated positively — described as near amenities and 'good location' by multiple reviewers.
Room Quality
7.6
Comfortable beds and generally clean rooms reported by several guests, but issues with stained carpets, dripping showers, noise from hallways/other rooms, and isolated reports of bugs/mold lower the room quality score.
Amenities
8.6
Pool is frequently praised (warm/pleasant), breakfast areas well stocked; however missing in-room items (no coffee maker/microwave), no patio, and lack of outlets in the pool area are noted drawbacks.
Value for Money
7.7
Mixed value perception: some guests called it good value, but several explicitly said the nightly rate was high or should be cheaper, pulling the score below target.
Food and Beverage
8.5
Breakfast generally receives positive remarks (well executed, well stocked), though there are occasional hygiene complaints (a hair found in breakfast) that slightly reduce the score.
Overall Experience
8.2
Overall mixed-positive experience: friendly staff, comfortable beds and good location/pool balance out cleanliness and minor service/amenity issues for an overall rating in line with the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Spacious Rooms with Modern Amenities
Holiday Inn Express Mount Vernon offers spacious rooms equipped with free Wi-Fi, a microwave, refrigerator, and a desk. The contemporary rooms also feature cable TV and a sofa bed for your comfort.

Indoor Pool and Hot Breakfast
Relax and unwind at the indoor pool or start your day with a delicious hot breakfast including cinnamon rolls, eggs, and assorted fruit. Perfect for a refreshing morning or a leisurely evening after exploring the nearby attractions.

Convenient Location for Exploration
Located just a 10-minute drive from Kenyon College, our hotel is within walking distance of Premiere Theatre and Knox Woods State Nature Preserve. Don't miss the chance to visit Mount Vernon Golf Course, only a 15-minute drive away.

Book your stay at Holiday Inn Express Mount Vernon for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Guest Reviews

8.2
Based on 196 reviews
Cleanliness: 7.2
Service: 9
Location: 8.8
Room Quality: 7.6
Amenities: 8.6
Value for Money: 7.7
Food and Beverage: 8.5
Overall Experience: 8.2
J
Jack • couple • us
8
Pros:

Breakfast was great. All staff members friendly

Cons:

Nothing

2026-11-02 • via Nuitee
S
Sherri • solo_traveller • us
10
Pros:

The staff is extremely nice.

Cons:

The price for one night was high.

2026-10-19 • via Nuitee
M
Matthew • family_with_children • us
8
Very nice.
Cons:

Noisier than usual. Walls/doors do not dampen the sounds of people in the hallway/other doors opening and closing/people in other rooms.

2026-10-16 • via Nuitee
H
Hicks • solo_traveller • us
5
first time to stay here. I did notifiy staff about bugs in room.
Cons:

bugs in the room and beds. room did not have coffee maker or microwave.

2026-10-08 • via Nuitee
D
Dawn • extended_group • us
10
Pleasant, clean, comfortable, great staff
Pros:

A wonderful variety and well stocked

2026-09-05 • via Nuitee
D
Don • couple • us
8
Pros:

It was adequate for a one night stay. Friendly staff and a nice pool. Very quiet.

2026-08-31 • via Nuitee
A
Alisha • family_with_children • us
1
Won’t stay again
Pros:

Pool

Cons:

Customer service, mold in the bathroom, didn’t give enough towls, wouldn’t give me a receipt for my stay.

2026-08-30 • via Nuitee
M
Melanie • solo_traveller • us
8
Good value and location
Pros:

Good Location and the people at the front desk were all very kind and helpful.

Cons:

The carpet in our room was very stained and the shower dripped.

2026-08-18 • via Nuitee
L
Linda • solo_traveller • us
8
2026-08-17 • via Nuitee
S
sidney • couple • us
8
2026-08-14 • via Nuitee
M
Michael • couple • us
9
2026-08-09 • via Nuitee
C
Cheryl • solo_traveller • us
9
2026-07-23 • via Nuitee
C
chiam Ean • solo_traveller • us
9
2026-07-11 • via Nuitee
W
Wine • couple • us
10
2026-07-07 • via Nuitee
M
Muskan • extended_group • us
7
2026-06-19 • via Nuitee
S
Shreya • couple • us
9
Pros:

Everything was good

2026-06-19 • via Nuitee
R
Ria • couple • us
8
2026-06-18 • via Nuitee
N
Nabeel Uz Zaman • extended_group • us
10
Pros:

It was near all amenities

Cons:

Rate should be cheaper

2026-06-18 • via Nuitee
K
Kenneth • solo_traveller • us
7
2026-06-15 • via Nuitee
C
Chuppa • extended_group • us
5
Very average
Pros:

Breakfast was alright.

Cons:

No patio to sit outside at. Took over a hour to check in.

2026-06-11 • via Nuitee