Quality Inn & Suites Oakwood Village - Cleveland South

Hotels
•
Quality Inn
6.1 (237 reviews)
23303 Oakwood Commons Drive , Oakwood , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Service quality concerns

Categories

Cleanliness
3.93
Multiple complaints regarding cleanliness, including dirty linens and mold.
Service
6.9
Staff was friendly but some guests felt mistreated regarding service dog policies.
Location
7.44
Conveniently located near food spots and gas stations.
Room Quality
4.89
Rooms were outdated with several maintenance issues but generally clean.
Amenities
6.92
Breakfast options were appreciated and amenities were satisfactory.
Value for Money
5.88
Pricing was decent for the area expected amenities for the price.
Food and Beverage
6.93
Breakfast was nice and snacks in the welcome package were appreciated.
Overall Experience
5.9
Mixed sentiments, with some positive aspects but overall dissatisfaction due to cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:13

Property Description

Convenient Location
Situated just a 7-minute drive from the Shawnee Golf Course, our hotel in downtown Oakwood Village provides a central and accessible base for your stay.

Spacious Rooms with Modern Amenities
Enjoy the comfort of our well-equipped rooms, complete with free Wi-Fi, microwave, refrigerator, and coffee maker. The dark wood furniture and cable TV add a touch of warmth to your stay.

Relaxation and Recreation
Take advantage of our indoor pool, jacuzzi, and sauna for ultimate relaxation. Additionally, guests can benefit from free parking and access to the business center during their stay.

Ready to experience the charm of Oakwood Village? Book now for a memorable stay at Quality Inn & Suites!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.1
Based on 237 reviews
Cleanliness: 3.93
Service: 6.9
Location: 7.44
Room Quality: 4.89
Amenities: 6.92
Value for Money: 5.88
Food and Beverage: 6.93
Overall Experience: 5.9
B
Booth • couple • us
10
Chance the front desk night shift was very helpful.
Pros:

Guest services was excellent and very polite.

Cons:

N/A

2026-01-31 • via Nuitee
R
Roland • family_with_children • us
8
2026-01-28 • via Nuitee
J
Joy • extended_group • us
8
2026-01-19 • via Nuitee
G
Griffin • family_with_children • us
7
2026-01-14 • via Nuitee
C
Chanay • couple • us
7
2025-12-30 • via Nuitee
K
Kayla • couple • us
9
2025-12-26 • via Nuitee
T
Tniyah • solo_traveller • us
6
It was overall a forgettable stay definitely won’t go back
Pros:

The area had a couple food spots and Sam’s club right there for gas

Cons:

The cleanliness of the place, the shower had water all over the floor, the door was messed up, and a worker had came into our room an hour before checkout to see if we had left when we already answered when he knocked

2025-12-23 • via Nuitee
C
Chris • couple • us
9
Great stay for the money! Would stay again.
Pros:

Ease of access

Cons:

Sound traveled due to no carpets

2025-12-23 • via Nuitee
S
Smith • couple • us
4
Looking for an inexpensive place to stay. Others offered much better experience for similar cost.
Cons:

Could have been cleaner, bed was too high, strong odors from cooking.

2025-12-16 • via Nuitee
M
Malone • couple • us
10
2025-11-23 • via Nuitee
H
Houser • solo_traveller • us
7
2025-11-22 • via Nuitee
N
natasha • family_with_children • us
7
It was nice
Pros:

None

Cons:

None

2025-11-15 • via Nuitee
L
Leonel • solo_traveller • us
10
2025-11-10 • via Nuitee
L
Lisa-Poopsie • family_with_children • us
6
2025-10-30 • via Nuitee
L
Lisa
10
Pros:

My bathroom wasnt that clean. I cleaned it myself but everything else good. Good staff. Safe and quiet.close to casino. I give it 5 stars anyway.

2025-10-12 • via Nuitee
C
Chelsea • couple • us
4
2025-10-09 • via Nuitee
A
Amy
2
Pros:

This was the worst hotel I have ever stayed in. My bathroom door didn’t even have a handle on it. The parking lot was full of trash and alcohol bottles. Our room had a bag of we don’t know of what at the door. The halls smelled of marijuana, our bathroom wasn’t clean, the shower rod was broken and I couldn’t even close the curtain and the black peeling above the shower was also a great add on. Also the use conditioner and missing shampoo in their despenser showed neglect as well. When I went to the lobby about the door handle I was told yeah we know about it no worries. Didn’t eat the breakfast but the staff was eating right there!!! Do not book this hotel. I thought with the reviews and price it was decent. No stay away from here specially if you have family!!!

2025-10-06 • via Nuitee
M
Melanie Ortiz • family
10
Pros:

Room was a clean room. Staff was great and welcoming and parking was well lit.

2025-10-06 • via Nuitee
T
Tracy
6
Pros:

Staff was a very nice. We were given a "goodie bag" at check in that had a bottle of water, a bag of chips and two chocolates. It might have been nice if they had included coffee and cups in the bag. None were in the room. The room was desperately in need of maintenance. Also, there was no hairdryer.

2025-10-06 • via Nuitee
T
tracy
10
Pros:

Clean room. Quiet location

2025-10-05 • via Nuitee