Quality Inn & Suites Oakwood Village - Cleveland South

Hotels
•
Quality Inn
6.1 (237 reviews)
23303 Oakwood Commons Drive , Oakwood , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Service quality concerns

Categories

Cleanliness
3.93
Multiple complaints regarding cleanliness, including dirty linens and mold.
Service
6.9
Staff was friendly but some guests felt mistreated regarding service dog policies.
Location
7.44
Conveniently located near food spots and gas stations.
Room Quality
4.89
Rooms were outdated with several maintenance issues but generally clean.
Amenities
6.92
Breakfast options were appreciated and amenities were satisfactory.
Value for Money
5.88
Pricing was decent for the area expected amenities for the price.
Food and Beverage
6.93
Breakfast was nice and snacks in the welcome package were appreciated.
Overall Experience
5.9
Mixed sentiments, with some positive aspects but overall dissatisfaction due to cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:13

Property Description

Convenient Location
Situated just a 7-minute drive from the Shawnee Golf Course, our hotel in downtown Oakwood Village provides a central and accessible base for your stay.

Spacious Rooms with Modern Amenities
Enjoy the comfort of our well-equipped rooms, complete with free Wi-Fi, microwave, refrigerator, and coffee maker. The dark wood furniture and cable TV add a touch of warmth to your stay.

Relaxation and Recreation
Take advantage of our indoor pool, jacuzzi, and sauna for ultimate relaxation. Additionally, guests can benefit from free parking and access to the business center during their stay.

Ready to experience the charm of Oakwood Village? Book now for a memorable stay at Quality Inn & Suites!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.1
Based on 237 reviews
Cleanliness: 3.93
Service: 6.9
Location: 7.44
Room Quality: 4.89
Amenities: 6.92
Value for Money: 5.88
Food and Beverage: 6.93
Overall Experience: 5.9
K
Keith • family_with_children • us
1
Walked in lobby was decent checked in went to room and walked right back out
Pros:

Nothing

2026-04-08 • via Nuitee
D
Denise • couple • us
8
2026-04-05 • via Nuitee
K
KATY • family_with_children • us
4
Pros:

Pool

Cons:

Horrible breakfast overall hotel in poor quality

2026-04-04 • via Nuitee
M
Makiah • solo_traveller • us
1
Cons:

Stains on the walls , stains on the carpet , hair in the toilet, stains on the bed.

2026-04-02 • via Nuitee
C
carter • couple • us
9
I enjoy it for most parts
Pros:

Every one was nice

Cons:

There was holes in the wall and stuff need updated

2026-03-31 • via Nuitee
P
Pastor Reginald E • couple • us
3
Very disappointing
Pros:

Very little

Cons:

The bathroom leaked overnight water had to be gotten up with towels , the advertise a full breakfast . The front desk clerk was question about having a full breakfast when I checked in he said yes, it was a full breakfast not a continental breakfast. Yet the next morning , there was only bread, fruit and waffles when talking to the morning front desk clerk, he informed me that the full breakfasts is only served on the weekend, something not disclosed by the midday clerk at check in when I asked him nor was it stated on the website or I would have chosen another hotel

2026-03-31 • via Nuitee
W
Waden • family_with_children • us
3
Bad even the elevator walls were fifty and rails inside feline down
Pros:

Didn't have breakfast we had to get on the road

Cons:

Place was run down and unkempt. from lobby to rooms..The second lock to door was broke carpet was fifty wallpaper peeling floor in bathroom was dirty especially under sink and roaches crawling on top of sink and toilet I give it a 2

2026-03-30 • via Nuitee
M
Mekkia • solo_traveller • us
6
2026-03-19 • via Nuitee
J
Jessica • family_with_children • us
1
2026-03-17 • via Nuitee
B
Barker • couple • us
1
Cons:

Terrible quality

2026-03-16 • via Nuitee
M
Melissa • couple • us
5
Pros:

The room was spacious and had a good bed.

Cons:

The property was old and beat up. Needs renovations.

2026-03-13 • via Nuitee
A
Angela • family_with_children • us
2
Pros:

Location was great.

Cons:

Toilet leaked and the floor was dirty.

2026-03-09 • via Nuitee
M
Mistell • couple • us
6
Just give it a little fixes but it’s cool
Pros:

That I can smoke

Cons:

It need to be updated bad

2026-02-28 • via Nuitee
B
Booth • couple • us
10
Chance the front desk night shift was very helpful.
Pros:

Guest services was excellent and very polite.

Cons:

N/A

2026-01-31 • via Nuitee
R
Roland • family_with_children • us
8
2026-01-28 • via Nuitee
J
Joy • extended_group • us
8
2026-01-19 • via Nuitee
G
Griffin • family_with_children • us
7
2026-01-14 • via Nuitee
C
Chanay • couple • us
7
2025-12-30 • via Nuitee
K
Kayla • couple • us
9
2025-12-26 • via Nuitee
C
Chris • couple • us
9
Great stay for the money! Would stay again.
Pros:

Ease of access

Cons:

Sound traveled due to no carpets

2025-12-23 • via Nuitee