Quality Inn & Suites Oakwood Village - Cleveland South

Hotels
•
Quality Inn
6.1 (263 reviews)
23303 Oakwood Commons Drive , Oakwood , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Service quality concerns

Categories

Cleanliness
3.93
Multiple complaints regarding cleanliness, including dirty linens and mold.
Service
6.9
Staff was friendly but some guests felt mistreated regarding service dog policies.
Location
7.44
Conveniently located near food spots and gas stations.
Room Quality
4.89
Rooms were outdated with several maintenance issues but generally clean.
Amenities
6.92
Breakfast options were appreciated and amenities were satisfactory.
Value for Money
5.88
Pricing was decent for the area expected amenities for the price.
Food and Beverage
6.93
Breakfast was nice and snacks in the welcome package were appreciated.
Overall Experience
5.9
Mixed sentiments, with some positive aspects but overall dissatisfaction due to cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:13

Property Description

Convenient Location
Situated just a 7-minute drive from the Shawnee Golf Course, our hotel in downtown Oakwood Village provides a central and accessible base for your stay.

Spacious Rooms with Modern Amenities
Enjoy the comfort of our well-equipped rooms, complete with free Wi-Fi, microwave, refrigerator, and coffee maker. The dark wood furniture and cable TV add a touch of warmth to your stay.

Relaxation and Recreation
Take advantage of our indoor pool, jacuzzi, and sauna for ultimate relaxation. Additionally, guests can benefit from free parking and access to the business center during their stay.

Ready to experience the charm of Oakwood Village? Book now for a memorable stay at Quality Inn & Suites!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.1
Based on 263 reviews
Cleanliness: 3.93
Service: 6.9
Location: 7.44
Room Quality: 4.89
Amenities: 6.92
Value for Money: 5.88
Food and Beverage: 6.93
Overall Experience: 5.9
B
Beth • solo_traveller • us
5
Pros:

Convenient to where I was going.

Cons:

Not very clean. Had a hard time getting towels and soap for the room.

2026-07-03 • via Nuitee
M
Michael • solo_traveller • us
7
I was only there for one night so the stay was sufficient
Pros:

Location

Cons:

It’s a little dated furniture wise.. small TV with limited channels for a $150+ stay

2026-06-29 • via Nuitee
R
Rita • couple • us
4
2026-06-27 • via Nuitee
W
Wu • family_with_children • ca
6
2026-06-21 • via Nuitee
K
Kaleena • couple • us
7
It was ok for the price
Pros:

Close to food and highway

Cons:

It’s outdated

2026-06-19 • via Nuitee
N
Nate • couple • us
1
Only come here if you want to appreciate sleeping in your car
Pros:

Alright breakfast

Cons:

Bad customer service from staff and when I showed them the hair and poop spots on the toilet and crumbs on the bed they didn’t change my room or refund me and I asked about it right when I walked in, felt uncomfortable sleeping there

2026-06-15 • via Nuitee
D
Daphne • solo_traveller • us
1
Cons:

Room was very not comfortable and falling apart. Breakfast was not hot , coffee tasted like pond water. Lobby bathroom no toilet paper and dirty.

2026-06-13 • via Nuitee
T
Takila • couple • us
3
2026-06-09 • via Nuitee
D
Danielle • couple • us
5
2026-06-02 • via Nuitee
M
Michael • solo_traveller • au
4
2026-06-01 • via Nuitee
A
Abdurahman • couple • us
8
2026-05-17 • via Nuitee
B
Bobbie • solo_traveller • us
10
2026-05-13 • via Nuitee
K
Keener • couple • us
9
2026-05-11 • via Nuitee
K
Kate • couple • us
9
Nice, very comfortable.
Pros:

Super beautiful modern entry, seating and breakfast area. Comfortable rooms.

Cons:

Breakfast supplies ran out early, but worked out.

2026-05-08 • via Nuitee
T
Toni • couple • us
8
2026-04-22 • via Nuitee
K
Keith • family_with_children • us
1
Walked in lobby was decent checked in went to room and walked right back out
Pros:

Nothing

2026-04-08 • via Nuitee
D
Denise • couple • us
8
2026-04-05 • via Nuitee
K
KATY • family_with_children • us
4
Pros:

Pool

Cons:

Horrible breakfast overall hotel in poor quality

2026-04-04 • via Nuitee
M
Makiah • solo_traveller • us
1
Cons:

Stains on the walls , stains on the carpet , hair in the toilet, stains on the bed.

2026-04-02 • via Nuitee
C
carter • couple • us
9
I enjoy it for most parts
Pros:

Every one was nice

Cons:

There was holes in the wall and stuff need updated

2026-03-31 • via Nuitee