Comfort Inn & Suites Oklahoma City North - Quail Springs

Hotels
•
Comfort Suites
7.3 (101 reviews)
13520 Plaza Terrace , Oklahoma City , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean rooms mentioned by multiple guests
Great location close to entertainment
Friendly staff (notably Maria the GM)
Spacious rooms and comfortable mattresses
Easy parking and working air conditioning
Cons:
Poor breakfast quality (several detailed complaints)
Missed housekeeping / had to request towels
Roaches reported in one bathroom
Terrible bed reported by one guest
Indoor pool too cold to use
Extra deposit charge causing dissatisfaction
Noise in halls/elevator and bright parking lot lighting

Categories

Cleanliness
8.5
Multiple guests called rooms and the facility 'very clean' and 'sehr sauberes Zimmer', though one review reported roaches and missed housekeeping — overall slightly above average with occasional issues.
Service
7.5
Staff received praise (notably 'friendly staff especially Maria the GM'), but there are repeated comments about missed housekeeping and having to request towels, so service is decent but inconsistent.
Location
9
Many reviewers repeatedly praised the location as 'great' and close to entertainment; location is a clear strength.
Room Quality
7.2
Rooms described as spacious with comfortable mattresses by several guests, but at least one guest reported a 'terrible' bed — overall fair to good with some variability.
Amenities
7.5
Amenities like parking and AC were noted positively, but the indoor pool was reported freezing and unusable by some — generally okay but with specific problems.
Value for Money
6.3
Several guests questioned extra charges (e.g., a $100 deposit) and one wished rooms were cheaper; perceived value is below average.
Food and Beverage
4.4
Multiple strong complaints about breakfast quality (very poor, limited options, watery eggs) and one report of roaches in the bathroom; food/B&F is a clear weak point.
Overall Experience
8
Overall stays were described as 'wonderful' or 'good' by several guests with positive notes on staff and cleanliness, balanced by service inconsistencies, breakfast issues and occasional noise problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location
Quail Springs Inn & Suites is strategically located in Oklahoma City, with popular attractions like Frontier City and Oklahoma City Zoo just a short drive away.

Modern Amenities
Enjoy the convenience of free WiFi throughout the property and make a splash in the indoor pool. Start your day right with a delicious buffet or American breakfast offered by the hotel.

Comfort and Convenience
Benefit from complimentary private parking, a business centre, and a 24-hour front desk for all your needs. Whether you're here for business or leisure, Quail Springs Inn & Suites ensures a comfortable stay for all guests.

Ready to experience comfort and convenience in Oklahoma City? Book your stay at Quail Springs Inn & Suites now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: OKC

Location

Guest Reviews

7.3
Based on 101 reviews
Cleanliness: 8.5
Service: 7.5
Location: 9
Room Quality: 7.2
Amenities: 7.5
Value for Money: 6.3
Food and Beverage: 4.4
Overall Experience: 8
A
Annette • solo_traveller • us
9
2026-10-29 • via Nuitee
J
Jordan • couple • us
9
2026-10-28 • via Nuitee
S
Serrica • couple • us
10
2026-10-15 • via Nuitee
T
Toni • solo_traveller • au
7
Pros:

Cleanliness 9 air conditioner 8 (really hot here) pool 7 parking easy

Cons:

Bed was terrible 2

2026-09-16 • via Nuitee
S
Sara • couple • us
8
Thank you for a very pleasant and accommodating stay
2026-09-14 • via Nuitee
K
Karol • solo_traveller • us
4
there was a disturbs on the last night of my stay, didnt sleep well after
Pros:

did not have breakfast

Cons:

there were roaches in the bathroom, room was never made by the maid, didn't that you had to ask for your room to be cleaned

2026-09-01 • via Nuitee
F
Fobbs • solo_traveller • us
10
Pros:

friendly staff especially Maria the GM 😁

Cons:

there was nothing I didn't like

2026-07-24 • via Nuitee
T
Tomeka • solo_traveller • us
10
2026-07-23 • via Nuitee
T
Tiffany • family_with_children • us
7
Great location with a short distance to a lot of entertainment.
Pros:

It was very clean and the rooms were spacious.

Cons:

I didn't like that I was charged $100 EXTRA on top of the cost of my room for a deposit. Then told that it would be placed back onto my card in 5-7 days, unless I wanted to pay cash. The room was already $90, so that seemed odd that it didn't get placed back onto my card at checkout.

2026-07-21 • via Nuitee
S
stanton • family_with_children • us
10
Had a wonderful time at this hotel
Pros:

Everything

Cons:

Nothing

2026-07-19 • via Nuitee
S
Sara • solo_traveller • us
8
Pros:

The facility was very clean and roomy.

Cons:

The swimming pool was indoors but freezing so we couldn't even swim.

2026-07-16 • via Nuitee
D
Doris • family_with_children • us
5
Pros:

Location
Price

Cons:

Had to ask multiple times for towels

2026-07-14 • via Nuitee
F
Fobbs • solo_traveller • us
10
2026-07-13 • via Nuitee
F
Fobbs • solo_traveller • us
10
Pros:

it was peaceful and queit

Cons:

the food

2026-07-10 • via Nuitee
L
liliane • solo_traveller • us
8
Pros:

location

Cons:

Park lot lighting is too much 😫, had to put the curtains down All the time
breakfast is same every day. boring

2026-07-06 • via Nuitee
B
Britnie • couple • us
10
2026-06-26 • via Nuitee
B
brandon • family_with_children • us
5
2026-06-02 • via Nuitee
H
Heinrich • solo_traveller • de
7
Pros:

Sehr sauberes Zimmer und sehr neuwertige Möbel

Cons:

Das mit Abstand schlechteste Frühstück auf unserer 20 tätigen Reise. Es gab keinen Tee zum Frühstück und nur eine Sorte Marmelade. Das Rührei war wässrig und die Butter aufgeweicht, keine Erdnussbutter und aufgefüllt wurde auch nichts. Absolute Katastrophe und Unverschämtheit. Nie wieder!!!!

2026-05-25 • via Nuitee
J
Jean • solo_traveller • us
8
Pros:

I liked the location, the mattress was super comfortable and the bath towels were thick.

Cons:

Staff was "ok" and I wish the room was a little cheaper.

2026-05-25 • via Nuitee
A
Amy • couple • us
5
Great location, stay was good
Pros:

Location was nice.

Cons:

We were on the 3rd floor and the hall
Had half blocked off and was hot. Also we were across from the elevator and it was noisy all night!

2026-05-25 • via Nuitee