Best Western Plus Portland Airport Hotel & Suites

Hotels
•
Best Western Plus
8.7 (384 reviews)
11938 Ne Airport Way , Parkrose , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location near the airport
Cons:
Breakfast quality could be better
Some amenities could be updated

Categories

Cleanliness
8.63
Reviews indicate that the hotel is clean and well-maintained, but there is mention of being a little run down.
Service
9.1
Staff are repeatedly described as friendly, helpful, and attentive throughout the reviews.
Location
9.14
Conveniently located near the airport and local amenities, with easy accessibility noted.
Room Quality
8.59
Rooms are described as big and comfortable, although there are hints that they may be slightly dated.
Amenities
8.62
Amenities are standard for this hotel tier, with a good selection of breakfast items.
Value for Money
8.58
Fair pricing relative to offerings, good value as indicated by several reviews.
Food and Beverage
8.13
Breakfast is noted as acceptable but could be improved; typical hotel breakfast quality.
Overall Experience
8.8
Overall positive feedback, with a few minor inconveniences but satisfaction expressed by many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:28

Property Description

Convenient Shuttle Service

Enjoy our convenient shuttle service to and from Portland International Airport, perfect for business travelers. Need to go shopping or grab a bite to eat? Let us take you to Cascade Station Shopping Center for all your needs.

Business-Friendly Amenities

Our 24-hour Business Center is ideal for finishing work or contacting clients. Take advantage of our copy, print, and fax services, along with free Internet access. Located near major businesses, we cater to your professional needs.

Nearby Attractions and Family Fun

Explore downtown Portland, the Rose Garden Coliseum, and the Columbia River Gorge just minutes away. Traveling with kids? Visit the Oregon Zoo in the heart of Portland. Stay active in our 24-hour fitness center and enjoy a complimentary hot breakfast each morning.

Book your stay now and experience the best of Portland with us!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Hotel Elevator will be going through a modernization process and will be OUT OF ORDER Sept 3rd, 2024 through Oct 20th, 2024. Please call the hotel directly to request a first floor room (based on availability).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.7
Based on 384 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.8
P
Perez • family_with_children • us
9
Genial
Pros:

Todo

2026-03-28 • via Nuitee
E
encarnacion • family_with_children • us
9
One night in Portland
Pros:

The location was great.as was the room. Neat and clean with an added bonus of a wonderful staff. Glad we stayed there. The counters were tall and that was an added bonus since my husband and daughter are 6ft and taller. Loved the cookie when we arrived too!

2026-03-23 • via Nuitee
C
Chavarro • couple • us
5
Cons:

Me tomaron el depósito de mi cuenta y no me lo han devuelto

2026-03-16 • via Nuitee
K
Kamara • couple • us
10
Staff was amazing and very helpful!
Pros:

It was a convenient location and very neat and clean.

Cons:

N/a

2026-03-05 • via Nuitee
G
geezboyz • family_with_children • us
10
Great Value
Pros:

Room appeared newly-updated. Comfortable bed and A/C. Quiet, couldn't hear planes overhead from the room. Breakfast offered lots of choices.

2026-03-03 • via Nuitee
R
Rachel • couple • us
8
Good value stay with nice breakfast
Pros:

Friendly staff, better than average breakfast with espresso machine, oat milk, lactose free yogurt, and fresh fruit; good location near the airport.

Cons:

Walls were thin and so lots of noise from adjoining rooms.

2026-03-03 • via Nuitee
A
Angelique • family_with_children • us
8
Great stay
Pros:

Clean hotel & rooms, great location to the airport & downtown area. The hotel shuttle is great for local shopping travel as well. And the free 24hr coffee & lemon water was a great plus!!

2026-02-23 • via Nuitee
A
Abhishek • family_with_children • us
10
Everything I wanted was here. We loved our stay in this property.
Pros:

Close to airport, cleanliness, spacious rooms, quiet, Restaurants at walking distance, on time shuttle services to airport, polite and friendly staff, and on and on..,

Cons:

NA. I love everything about this property.

2026-02-09 • via Nuitee
L
Laura • couple • us
10
Easy access comfortable room
Pros:

Close to airport

Cons:

N/A

2026-01-28 • via Nuitee
L
Laura • couple • us
10
Beds were new pillow top firm w/ clean comfortable duvet bedding.
Pros:

Comfortable beds and pillows. Room was clean. + Easy access to airport

Cons:

N/A

2026-01-28 • via Nuitee
T
Tanya • solo_traveller • us
10
2026-01-20 • via Nuitee
K
Kenneth • couple • us
8
Good
Pros:

Good breakfast

2026-01-19 • via Nuitee
K
Kathy • couple • us
10
Great place to stay before an early flight out the next morning
Pros:

It was a newer hotel, very friendly front desk staff

Cons:

Nothing

2026-01-19 • via Nuitee
D
Darcy • extended_group • us
9
2026-01-19 • via Nuitee
L
Laquitta • couple • us
7
Nice would do it again
Pros:

Clean and safe place

Cons:

There was a lot of noise in the hallway and the floor above us.

2026-01-19 • via Nuitee
R
Ruth • couple • us
7
Pros:

Good breakfast

Cons:

Shower head not adjustable. Had to stand almost against the wall to get water, plus the water came out in a torrent that also was not adjustable.

2026-01-19 • via Nuitee
B
Barbara • solo_traveller • us
10
2026-01-19 • via Nuitee
S
Sylvie • solo_traveller • ch
6
Dieses Hotel eignet sich gut um eine Nacht in der Nähe des Flughafens zu verbringen.
Pros:

Die Lage nahe am Flughafen war der Grund wieso, ich da reserviert habe. Auch der Shuttleservice war pünktlich und zuverlässig. Auch die Abholung am Flughafen hat geklappt. Was wünschenswert wäre, ist die Info, dass der Shuttle service vom Flughfen aus angerufen werden sollte, um dort abgeholt zu werden.

Cons:

Es gab kein Restaurant, wo ich abends hätte essen können. Uber Eats oder vorgefertigte Produkte ware die eizige Option. Ich habe in der Ausschreibung des Hotels nicht gesehen, dass es nur Frühstück gab. Auch sah ich am Frühstück keine frischen Früchte und das Omelette schien aus "Flüssigeiern" zu bestehen.
Das günstigste Zimmer war sehr gross und hatte ein Kingsize bett. Es wäre schön, wenn es eine billigere Variante gäbe für eine Person und eine Nacht mit einem kleineren Bett

2026-01-15 • via Nuitee
D
Dirk • solo_traveller • de
8
Pros:

Die Lage zum Kunden und Alltag-Einkäufe. Parkplatz muss kostenlos bleiben. K.-o.-Kriterium für das Hotel.
Kostenloser Shuttle, funktioniert super.

Cons:

Frühstück verdient nicht seine Bezeichnung.
Badezimmer veraltet

2026-01-01 • via Nuitee
S
Sumit • couple • us
8
2025-12-03 • via Nuitee