Best Western Plus Wilkes Barre-Scranton Airport Hotel

Hotels
•
Best Western Plus
8.7 (855 reviews)
30 Concorde Dr , Pittston , us
+1 570-654-3300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Cons:
Poor cleanliness
Inadequate breakfast
Mixed service experiences

Categories

Cleanliness
7.46
Multiple complaints regarding room cleanliness and hygiene.
Service
8.93
Mixed reviews on service; some staff were friendly but others were unhelpful.
Location
10
Conveniently located near the airport, ideal for travelers.
Room Quality
8.47
Rooms are generally comfortable but some issues with specific amenities.
Amenities
8.42
Basic amenities available; breakfast quality received criticism.
Value for Money
9.45
Prices are reasonable for the service and location.
Food and Beverage
6.91
Breakfast options were poor and not satisfying.
Overall Experience
9.96
Overall decent stay with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:04

Property Description

Convenient Location and Complimentary Shuttle Service
Located in Pittston, Pennsylvania, our hotel offers free shuttles to Wilkes-Barre Scranton International Airport and destinations within a 2-mile radius. Perfect for exploring local attractions and with easy access to Interstate 81.

Comfortable Accommodations and Amenities
Start your day with a complimentary hot breakfast buffet or enjoy the convenience of in-room coffeemakers, microwaves, and mini-refrigerators. Stay active in our 24-hour fitness center to keep energized throughout your stay.

Proximity to Major Attractions
Uncover nearby attractions such as Montage Mountain Ski Resort and the University of Scranton, just a short distance from the hotel. With various shopping centers, theaters, and restaurants in the vicinity, there's always something to explore during your visit.

Book your stay at the Best Western Plus Wilkes-Barre/Scranton Airport for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
-No Pets, Service Animals Welcome.
-Guest must be 21 years old unless accompanied by a parent. ID required at check-in.
-Major CC is required at check in.
-Reservations with declined CC will be canceled.
-Packages or mail not accepted for unregistered guests or future reservations.

Housekeeping service is offered every 3rd night. Housekeeping services are available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Location

Guest Reviews

8.7
Based on 855 reviews
Cleanliness: 7.46
Service: 8.93
Location: 10
Room Quality: 8.47
Amenities: 8.42
Value for Money: 9.45
Food and Beverage: 6.91
Overall Experience: 9.96
F
Frank • solo_traveller • us
8
2026-07-25 • via Nuitee
N
Nina • solo_traveller • us
9
2026-07-23 • via Nuitee
S
steven • couple • us
8
2026-07-20 • via Nuitee
J
Jbookingcom • solo_traveller • nl
9
Pros:

Een fijn hotel voor als tussenstop van een langere reis. Alle faciliteiten aanwezig. Ontbijt was eenvoudig maar prima

Cons:

Geluid van de weg te horen tot in de nacht

2026-07-20 • via Nuitee
A
Abderrazak • family_with_children • ca
6
2026-07-19 • via Nuitee
J
Joscelyn • solo_traveller • us
8
Pros:

Location close to Montage Mountain for the concert we were attending.

Cons:

Host in the breakfast area not wearing plastic gloves when putting food out, furniture in room could stand to be wiped down

2026-07-14 • via Nuitee
H
Hayley • family_with_children • us
7
2026-07-14 • via Nuitee
R
Renee • solo_traveller • us
10
2026-07-13 • via Nuitee
C
Carmen • couple • us
8
Exceeded expectations. Will definitely go there again if need be
Pros:

Spotless. Accessible bathroom facilities for handicapped

Cons:

Neighbors. Noise most of night. Kids Trying to access our room from adjoining doors repeatedly

2026-07-13 • via Nuitee
V
Viola • solo_traveller • us
10
Excellent in everything.
Pros:

Everyone was very friendly. Everything was very clean and nice. Access to a cup of coffee or tea was a plus.

2026-07-09 • via Nuitee
S
safiq • couple • ca
10
Pros:

The location and the facility

2026-07-07 • via Nuitee
Y
Yolanda • family_with_children • us
10
2026-07-06 • via Nuitee
M
Maegan • couple • us
10
2026-07-05 • via Nuitee
M
Monique • solo_traveller • us
10
If book again in the future
Pros:

Pam was excellent with customer service!!!

Cons:

Great

2026-07-05 • via Nuitee
R
Robert • solo_traveller • us
8
2026-07-02 • via Nuitee
P
Phillip8a • solo_traveller • us
10
2026-07-01 • via Nuitee
K
Kristijan • extended_group • at
6
2026-06-30 • via Nuitee
J
Joan • solo_traveller • us
10
New best stopover for our route!
Pros:

Very comfortable bed, fantastic shower, and in general everything was quite elegant -- looked like a much more expensive place! Very good breakfast, love the coffee machine. Very nice and helpful staff. All in all a great stopover.

Cons:

Nothing!

2026-06-28 • via Nuitee
S
Sebastian-Alexandru • couple • us
1
Find something else
Pros:

Nothing.

Cons:

I don’t understand how they can have such a great rating. Makes no sense to me.

2026-06-27 • via Nuitee
N
nannycrump • Couples
10
Great stay for the money
Pros:

Great staff and nice hotel. Clean rooms and great breakfast options.

2026-06-26 • via Tripadvisor