Best Western Plus Wilkes Barre-Scranton Airport Hotel

Hotels
•
Best Western Plus
8.7 (786 reviews)
30 Concorde Dr , Pittston , us

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Cons:
Poor cleanliness
Inadequate breakfast
Mixed service experiences

Categories

Cleanliness
7.46
Multiple complaints regarding room cleanliness and hygiene.
Service
8.93
Mixed reviews on service; some staff were friendly but others were unhelpful.
Location
10
Conveniently located near the airport, ideal for travelers.
Room Quality
8.47
Rooms are generally comfortable but some issues with specific amenities.
Amenities
8.42
Basic amenities available; breakfast quality received criticism.
Value for Money
9.45
Prices are reasonable for the service and location.
Food and Beverage
6.91
Breakfast options were poor and not satisfying.
Overall Experience
9.96
Overall decent stay with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:04

Property Description

Convenient Location and Complimentary Shuttle Service
Located in Pittston, Pennsylvania, our hotel offers free shuttles to Wilkes-Barre Scranton International Airport and destinations within a 2-mile radius. Perfect for exploring local attractions and with easy access to Interstate 81.

Comfortable Accommodations and Amenities
Start your day with a complimentary hot breakfast buffet or enjoy the convenience of in-room coffeemakers, microwaves, and mini-refrigerators. Stay active in our 24-hour fitness center to keep energized throughout your stay.

Proximity to Major Attractions
Uncover nearby attractions such as Montage Mountain Ski Resort and the University of Scranton, just a short distance from the hotel. With various shopping centers, theaters, and restaurants in the vicinity, there's always something to explore during your visit.

Book your stay at the Best Western Plus Wilkes-Barre/Scranton Airport for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
-No Pets, Service Animals Welcome.
-Guest must be 21 years old unless accompanied by a parent. ID required at check-in.
-Major CC is required at check in.
-Reservations with declined CC will be canceled.
-Packages or mail not accepted for unregistered guests or future reservations.

Housekeeping service is offered every 3rd night. Housekeeping services are available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 786 reviews
Cleanliness: 7.46
Service: 8.93
Location: 10
Room Quality: 8.47
Amenities: 8.42
Value for Money: 9.45
Food and Beverage: 6.91
Overall Experience: 9.96
L
Lucie • family_with_children • ca
10
Pros:

Tout.

Cons:

Aurions aimé un petit congélateur dans le frigo.

2026-03-18 • via Nuitee
M
Mcclellan • family_with_children • us
10
2026-03-16 • via Nuitee
M
Maria • family_with_children • us
9
2026-02-27 • via Nuitee
P
Pichardo • couple • us
10
2026-02-27 • via Nuitee
D
Dunn • family_with_children • us
10
It was clean and neat and offered several amenities. The staff was great.
Pros:

We had to leave very early and were given a bag with a small pastry and a granola bar. Its nice being so close to the airport.

Cons:

We weren't sure if parking would be free and it turned out to be $75. We parked at the airport since our trip wasn't that long.

2026-02-24 • via Nuitee
M
manlika • family_with_children • us
9
2026-02-23 • via Nuitee
P
Patrick • couple • ca
10
2026-02-22 • via Nuitee
R
Rogers • solo_traveller • us
9
Pros:

It was New Year's eve, and I was trapped at the airport because no car rental places were open until the next day. But I was received warmly by the BW staff, and it turned out to be a very pleasant evening.

Cons:

My circumstances, but had nothing to do with he property or staff.

2026-01-30 • via Nuitee
S
Susan • family_with_children • us
10
2026-01-22 • via Nuitee
W
Woiccak • family_with_children • us
10
Very pleased with the staff, cleanliness,breakfast, grab bags, shuttle,comfort.
2026-01-20 • via Nuitee
L
Lora • couple • us
8
Relaxing to say the most, wished I had a longer stay
Pros:

Beds, location, cleanliness, decor, and breakfast

Cons:

I wished it had a pool/ hot tub

2026-01-19 • via Nuitee
P
Pamela • extended_group • us
10
Good
Pros:

The room was nice and the breakfast was great,

Cons:

Nothing

2026-01-19 • via Nuitee
C
Carol • family_with_children • us
8
2026-01-19 • via Nuitee
K
Karina • couple • us
8
2026-01-19 • via Nuitee
A
Amanda • couple • us
2
2026-01-19 • via Nuitee
O
ouindpanga sekou • family_with_children • ca
9
Good
Pros:

Good

2026-01-19 • via Nuitee
T
Trudie • solo_traveller • jm
8
Very nice clean and comfortable and very easy to use
Pros:

Breakfast was good.
Location very nice and private

Cons:

Dinner offer

2026-01-19 • via Nuitee
T
Taina • solo_traveller • es
9
2026-01-19 • via Nuitee
D
David • couple • us
10
Pros:

The staff was amazing… Everything is clean and nice…

2026-01-19 • via Nuitee
L
Laverne • solo_traveller • us
10
2026-01-19 • via Nuitee