Country Inn & Suites by Radisson, Austin North Pflugerville , TX

Hotels
•
Country Inn & Suites by Radisson Americas
6.6 (539 reviews)
14620 North IH 35 , Austin , US
+1 512-251-3259

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Breakfast generally praised
Friendly/helpful staff reported by multiple guests
Convenient location close to dining and attractions
Some rooms described as spacious and comfortable
Quiet/peaceful for some stays
Good price/value reported by some guests
Cons:
Serious cleanliness issues: mold, bugs, dirty mattresses/sofa beds
Missing or damaged room items (TV, mirror, sheets/blankets for pull-out)
Hidden $100 security fee not disclosed at booking
Unpleasant odors (including smell of weed) reported
Unclean or poorly maintained amenities (laundry, ice machine, elevator)
Inconsistent or disrespectful staff behavior and surveillance-like treatment
In-room coffee problems (used pod) and other hygiene lapses

Categories

Cleanliness
3.5
Multiple reviews report severe cleanliness problems (mold, bugs, dirty sofa-bed mattress, used coffee pod, general filth), though some guests reported clean rooms — overall poor cleanliness.
Service
7.5
Mixed service: several guests praised friendly, helpful staff; others reported disrespectful or watchful behavior from owners and issues with front-desk handling (room requests, hidden fees).
Location
8
frequently noted as convenient and close to restaurants/points of interest; multiple guests praised the location.
Room Quality
6.5
Mixed room quality: some guests found rooms comfortable and spacious, while others reported hard beds, missing TV/mirror, and sofa-bed issues or mold in rooms.
Amenities
6.3
Breakfast and basic amenities are generally available and appreciated, but complaints about unclean laundry area, distant/nonworking ice machine, old elevator, and in-room coffee issues reduce the score.
Value for Money
6.5
Some guests remarked the price was a good value, but hidden $100 security fee, cleanliness problems, and inconsistent experience lower perceived value.
Food and Beverage
8
Breakfast is repeatedly praised across reviews; coffee quality is often called out as poor or unsanitary in some rooms.
Overall Experience
6.5
Highly polarized experiences: several glowing, recommendatory reviews contrasted with multiple reports of severe cleanliness and management issues, producing a middling overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
Country Inn & Suites by Radisson, Austin North (Pflugerville), TX, situated in Round Rock, offers easy access to Dell Diamond and key attractions like Moody Center and the University of Texas at Austin.

Modern Amenities
Enjoy a comfortable stay with concierge services, a fitness centre, and free WiFi. Selected rooms feature a convenient kitchenette, while the hotel also boasts a business centre and vending machines for snacks and drinks.

Relaxing Atmosphere
Unwind in non-smoking rooms or socialize in the shared lounge. With a 24-hour front desk, ATM, and a snack bar, we ensure a stress-free and enjoyable experience for all guests.

Book now for a delightful stay at Country Inn & Suites by Radisson, Austin North (Pflugerville), TX!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: this property requires a credit card at check-in for incidental authorization.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

6.6
Based on 539 reviews
Cleanliness: 3.5
Service: 7.5
Location: 8
Room Quality: 6.5
Amenities: 6.3
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 6.5
R
Rasheed • family_with_children • us
6
Cons:

my room was missing a tv and mirror, the pull out couch mattress was dirty and there were no sheets or blankets for the pull out couch.

2026-10-30 • via Nuitee
J
Juan Martin • extended_group • us
5
Pros:

I did like the breakfast. Not the coffee

Cons:

The people that work there (i guess it was the owners), looking a us like if we were to steal something or gave us the sensation of beeing watched

2026-10-30 • via Nuitee
V
Valerie • solo_traveller • us
5
Cons:

Our room smelled really bad they switched me to another room it was better but the beds were hard

2026-10-07 • via Nuitee
M
Michelle • solo_traveller • us
8
Pros:

The price was a great value. Nice comfortable and spacious room. Some great places to eat close by

Cons:

I didn't like i had to go up to the third floor to find a working ice machine, when our room was on the first floor. Extra towels and toilet paper were needed.

2026-09-11 • via Nuitee
A
antonio • solo_traveller • us
1
2026-09-06 • via Nuitee
J
Jon • family_with_children • us
1
Pros:

Nothing

Cons:

Everything, very dirty, mold everywhere, bugs everywhere, disrespectful staff

2026-08-31 • via Nuitee
A
April • family_with_children • us
1
Pros:

The staff

Cons:

The room the I got was not very clean the restroom door made a loud noise because the hinge at the bottom was not even screwed then I went to pull out the sofa bed the mattress was dirty with no sheet and had mold all that the bottom there was dirty and moldy goldfish and a Nutella packet then first morning there we were going to make coffee in the coffee pot in the room there was a used mold coffee pod in the machine already

2026-08-11 • via Nuitee
J
Jose • family_with_children • us
1
Worse place ever, and I’ve stayed in questionable places
Pros:

When I left

Cons:

The fact that they charge you a security fee of $100 that is not stated anywhere when you book, and the fact the the place smelled like weed when you got there.

2026-08-10 • via Nuitee
G
Grady • solo_traveller • us
8
Pros:

The peace and quiet

Cons:

Everything was good

2026-08-03 • via Nuitee
M
Manuel Esquivel • solo_traveller • mx
10
2026-07-25 • via Nuitee
M
Marisol • couple • us
9
2026-07-21 • via Nuitee
J
Jasmin • couple • us
1
This place need to be rebuilt, elevator is old and rooms had mold in some places.
Pros:

I liked how it was close to everything to where I wanted to go

Cons:

I didn’t like how their laundry facility was not cleaned. My toilet didn’t flush, the lady asked if I wanted a plunger and when I asked for another room, she said there was none available. When she called the manager there was actually a room available.

2026-07-13 • via Nuitee
O
Odyssey00085412642 • Friends getaway
10
Impressive Stay with Excellent Amenities
Pros:

I had a very pleasant stay at this hotel. The rooms were clean, comfortable, and well-maintained. The staff was friendly, helpful, and always ready to assist. The location was convenient, and the overall service was excellent. I would definitely recommend this hotel to others and would love to stay here again.

2026-07-07 • via Tripadvisor
J
jonathancP9731DJ • Business
10
⭐⭐⭐⭐⭐ Excellent hotel with clean rooms, great service, and very friendly staff. I had a wonderful stay and would definitely reco
Pros:

⭐⭐⭐⭐⭐ Excellent hotel with clean rooms, great service, and very friendly staff. I had a wonderful stay and would definitely recommend it to others.

2026-07-06 • via Tripadvisor
J
Joseph • solo_traveller • us
3
2026-07-04 • via Nuitee
M
Meander36506206859 • Family
10
good experience
Pros:

Our family had a great stay at this hotel. The rooms were spacious, the staff was welcoming, and the facilities were suitable for children. The breakfast was enjoyable, and the overall atmosphere was relaxing. We would happily visit again.

2026-06-30 • via Tripadvisor
E
Excursion01730972216 • Friends getaway
10
Perfect home base for a friends' getaway
Pros:

My friends and I needed a comfortable, hassle-free place to crash, and this hotel absolutely delivered. The vibe was welcoming from the minute we walked in, and the staff was super friendly. The rooms were clean, the beds were amazing to sleep in, and the morning breakfast spread saved us a ton of time. Perfect stay!

2026-06-29 • via Tripadvisor
E
Escape61485497282 • Solo travel
8
Fantastic stay—highly recommend!
Pros:

Wonderful Experience & Friendly Staff . Had a great experience staying at this property. The entire hotel is well-maintained and clean. The breakfast selection had plenty of good options to start the day, and the Wi-Fi was fast and reliable for working. A quiet, safe, and comfortable place to stay in the Austin/Pflugerville area. Will definitely come back!

2026-06-29 • via Tripadvisor
M
Marisol • couple • us
10
2026-06-23 • via Nuitee
D
destiny • solo_traveller • us
10
2026-06-22 • via Nuitee