Holiday Inn Express Hotel & Suites Huntsville by IHG

Hotels
•
Holiday Inn Express
6.8 (183 reviews)
148 South I-45 , Huntsville , US
+1 256-562-3400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good breakfast (hot, fresh) with friendly attendant
Convenient, quiet location
Staff recovered a lost personal item
Some polite/helpful staff interactions reported
Cons:
Widespread cleanliness problems (dirt, bad smells, mold/bugs)
Room maintenance issues (uncomfortable beds, damaged tile, wet carpets)
Plumbing/utility failures (no running water, toilets not flushing, double charges)
Broken/outdated amenities (dirty pool, ice machines out of order), occasional rude front-desk service

Categories

Cleanliness
3.5
Multiple reviews report dirt on walls, persistent bad odors, mold, bugs, wet-smelling carpets and generally very dirty rooms—cleanliness is a major problem.
Service
9
Mixed reports but several mentions of helpful/polite staff (breakfast attendant, night staff in one report, clerk who found a lost bracelet). Some very negative front-desk experiences noted but positive recovery and helpfulness justify a strong service score.
Location
9.5
Multiple guests praised the location and quiet, relaxed setting and noted it as a good value for the price; location sentiment is consistently positive.
Room Quality
4
Frequent complaints about uncomfortable beds and flat pillows, scratched/small towels, bathroom tile coming undone, AC issues and plumbing problems; room condition and maintenance are below expectations.
Amenities
5
Some amenities work well (breakfast area), but issues reported include a dirty pool, ice machines out of order, no chairs in room and other broken/outdated facilities—mixed to below-average.
Value for Money
9
Despite problems, several guests said the location and quality for the price were good and would stay again, indicating perceived strong value relative to cost.
Food and Beverage
8.5
Breakfast receives repeated praise (hot, fresh, friendly attendant); a few notes about limited options or burned items but overall food service is a positive point.
Overall Experience
5.9
Mixed overall: some guests enjoyed location and breakfast and had helpful staff interactions, while others experienced severe cleanliness, plumbing and service issues leading to early departures or refusal to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location and Modern Amenities

Located just off I-45 and close to downtown Huntsville, the Holiday Inn Express Hotel & Suites Huntsville offers a convenient stay for both business and leisure travelers. The modern rooms come equipped with all the amenities you need, including a flat-screen TV, coffee maker, microwave, refrigerator, and ironing facilities.

Relaxation and Fitness Options

Unwind after a busy day in the indoor pool and whirlpool facility or stay active in the on-site fitness center with cardio equipment. Guests can also take advantage of the business center for any work needs, including access to computers, fax, and copy services.

Delicious Breakfast and Nearby Attractions

Start your day right with a hot breakfast buffet and catch up on the daily news with a complimentary newspaper. Explore nearby attractions like the Sam Houston Grave and the Texas Prison Museum, both just a short drive away.

Book your stay at the Holiday Inn Express Hotel & Suites Huntsville for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

6.8
Based on 183 reviews
Cleanliness: 3.5
Service: 9
Location: 9.5
Room Quality: 4
Amenities: 5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 5.9
M
Mike • couple • us
7
2026-11-05 • via Nuitee
R
Renata • solo_traveller • br
6
2026-11-02 • via Nuitee
M
Mary • couple • us
9
2026-10-13 • via Nuitee
E
Emily • family_with_children • us
1
Cons:

Cleanliness was a major issue. The walls appeared to have dirt or some substance on them. The smell was nearly unbearable.

2026-10-10 • via Nuitee
M
Mauricio • family_with_children • us
1
I didnt get to stay in the room the hotel was booked and I was still charged for the room I
Cons:

Me get the room I payed for but it was all booked up and I still got charged for a room I didn't use

2026-09-18 • via Nuitee
J
Jason • solo_traveller • us
8
Pros:

The overall set up of the hotel and location worked great. It was quiet, relaxed, and the amaenties were good. Food was great.

Cons:

The bed was very uncomfortable, pillows flat and sunken, shower towels were scratchy and on the smaller side, and bathroom tile floor was coming undone in spots.

2026-09-08 • via Nuitee
G
Giorgio • couple • it
9
2026-09-07 • via Nuitee
H
Heather • family_with_children • us
1
The night shift personnel at the front desk was horrible.
Pros:

Nothing

Cons:

Everything

2026-09-03 • via Nuitee
T
Trajon • couple • us
1
Pros:

Nothing

Cons:

It was very dirty and not updated our room had a bad smell to it also

2026-08-31 • via Nuitee
R
Roy • solo_traveller • us
1
Pros:

Absolutely nothing

Cons:

Everything

2026-08-27 • via Nuitee
D
Debbie • couple • us
4
Could have been better
Pros:

Biscuits were burned hardly any gravy for them, no pancake batter . also not enough choices for oatmeal. The juices choice was good!

Cons:

No chairs in room

2026-08-24 • via Nuitee
L
Lawrence • solo_traveller • us
1
Terriblr
Pros:

Hotel is outdated - pool was dirty / Room was dirty

Cons:

The hotel had mold and bugs- Terrible stay , Calling cooperate to share pictures. Left hotel early

2026-08-20 • via Nuitee
M
Micheal • couple • us
10
2026-08-20 • via Nuitee
D
Dyane • solo_traveller • us
5
Pros:

Night staff polite

Cons:

Room had wet carpet from AC
Moved rooms got charged x2
Other room was wet smelling

2026-08-06 • via Nuitee
R
Robert • extended_group • us
3
2026-07-24 • via Nuitee
T
Timothy • family_with_children • us
3
2026-07-20 • via Nuitee
B
Bobbie • family_with_children • us
10
2026-07-16 • via Nuitee
B
Brenda • extended_group • us
8
Cons:

No ice machine on floor

2026-07-16 • via Nuitee
F
Florence • couple • us
10
It was great
Pros:

I left my James Avery bracelet in my room and I was home when I realized it was left but the clerk meya are neaya she worked 3 too 11 that day and she found it and my sister was able too go pick it up from her iam so grateful for that

Cons:

Nothing

2026-07-02 • via Nuitee
T
Tyme • solo_traveller • us
10
2026-06-22 • via Nuitee