SpringHill Suites San Antonio Downtown/Riverwalk Area

Exactamente

Staff was nice

Great value. Great location and price. Would definitely stay here again. The staff were super friendly and helpful.

Breakfast needs more variety like bacon and beans or tortillas.

The staff were amazing! Was a little outdated, but was very clean. I would definitely say again.

Great location close to the shops and river walk.

Everything was good. Riverway was close by, good area. Anything I needed was not far at all. Breakfast could have been bettter. Seating area was small for all guest. More selection on fruits, coffee was not labeled decaf or regular. But the stay was over all good.

Great area, staff is friendly, and room exceeded expectations. Will definitely bee coming back soon !

The breakfast is very basic. Would be good to have coffee in the lobby after breakfast. Pool is very small at least should be cleaned . Shower parts were rusty. Rooms are nice and big. Staff was amazing and very friendly and helpful.

Overal the experience was enjoyable. When I made the reservation it said it had a pool and and my daughters were super excited about it. I did had to bring to the staff attention several times if they were going to open the pool area. Finally on our last day of our visit they did open the pool area. I could see why the pool area was closed. As soon as they cleaned it, the leafs and seeds from the trees around were falling down again. I recommend to at least open the area to enjoy the nice weather and the tables outside even if the pool is not open.

Everything was great. Front desk staff, full of energy and enthusiasm. They will guide you to the right spots.
Cleaning

The breakfast was good. The food and selection were good. The coffee creamer ran was not set out, someone brought it to us when we found an employee and asked for it. There was a waffle maker, which we would have enjoyed but was not in use that day. The eggs and sausage were good though.

The staff was extremely nice and helpful

Great breakfast. TVs stopped working.

It’s safe and great customer services.

Cancelled my reservation without prior notice.

Property was close to the Riverwalk and is a nice place to stay.Be aware 28 dollars extra to park at the hotel

The front desk staff always super friendly

Shortly after checking into my room, the A/C started leaking and soaked the floor all the way to the bed after that I was moves to two other rooms that the A/C didnt work or cool the room properly and the roo.s were not what I reserved . I had reserved a king sweet and was moved to a double queen room. Now onto my parents room , when my parents went to use the sink the drain had mold in it and was not draining properly called front desk and was told maintenance would be right up and they never showed up ! All rooms also had a mildew smell to them !!!

It was very clean and the staff was friendly.