Best Western Plus Downtown North

Hotels
•
Best Western Plus
8.2 (700 reviews)
2131 N Interstate 35 , San Antonio , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Rude service at times
Outdated facilities

Categories

Cleanliness
7.11
Some reviews mention cleanliness issues, including dirty rooms.
Service
8.08
Service was friendly but inconsistent, with reports of rude staff.
Location
9.32
Hotel is centrally located, close to major attractions.
Room Quality
8.27
Rooms were generally spacious and comfortable, though some had issues.
Amenities
7.8
Amenities were adequate but dated, with limited offerings like parking.
Value for Money
7.76
Guests expressed that the hotel felt overpriced given its condition.
Food and Beverage
8.81
Breakfast received positive feedback for quality and variety.
Overall Experience
8.48
Overall experience was mixed; some positive aspects but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:51

Property Description

Convenient Location
Located in the vibrant East San Antonio district, Best Western Plus Downtown North is just a stone's throw away from iconic landmarks such as The Alamo and San Antonio Spurs, making it the perfect base for exploring the city.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with cable flat-screen TV and a fridge. Take a refreshing dip in the outdoor swimming pool or catch up on work at the business centre. Stay connected with free WiFi available throughout the property.

Nearby Attractions
Explore popular attractions like Alamodome, Ripleys Believe It Or Not Museum, and AT&T Center, all within a short distance from the hotel. With San Antonio International Airport just 16 km away, your travel convenience is ensured.

Experience the best of San Antonio at Best Western Plus Downtown North. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 700 reviews
Cleanliness: 7.11
Service: 8.08
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 7.76
Food and Beverage: 8.81
Overall Experience: 8.48
M
Milton • couple • us
10
2026-02-13 • via Nuitee
P
Pliego • family_with_children • mx
10
MUY BUENA
Pros:

BUENA ATENCION DEL PERSONAL EL DESAYUNO PODRIA SER MEJOR

Cons:

EL DESAYUNO POCA VARIEDAD

2026-02-11 • via Nuitee
E
Ericka • family_with_children • us
10
2026-01-26 • via Nuitee
S
Sunnie • couple • us
10
2026-01-20 • via Nuitee
D
Daniel • family_with_children • us
10
2026-01-20 • via Nuitee
G
Griselda • family_with_children • us
10
2026-01-20 • via Nuitee
S
Sunnie • couple • us
10
2026-01-20 • via Nuitee
A
Abigail • extended_group • us
10
2026-01-19 • via Nuitee
U
UILZA • couple • br
5
Pros:

Cama confortável

Cons:

O endereço da localização não é o mesmo do Google maps e Waze.
A limpeza deixa a desejar. Hotel antigo.

2026-01-19 • via Nuitee
C
Cuauhtemoc • family_with_children • us
10
2026-01-19 • via Nuitee
R
Rebecca • family_with_children • us
7
Pros:

Convenient location

2026-01-19 • via Nuitee
D
Dazreana • couple • us
6
It was what it was.
Pros:

The bed but comfortable but I could’ve just been extra tired

Cons:

The staff double charged me. I was told there was no more clean towels. Attitudes were atrocious but I let it slide. The a/c half way worked. The refrigerator would get cold then go warm.

2026-01-19 • via Nuitee
N
Nancy • couple • us
10
2026-01-19 • via Nuitee
C
Crystal • family_with_children • us
1
Worst experience ever
Pros:

Nothing

Cons:

Trash being thrown under the bed from the previous guest the sheets are not completely fitted on the bed all the way also it was wet, sticky stuff on the side of my bed just unacceptable a waste of money.

2026-01-19 • via Nuitee
L
Lucio Gonzalez • family_with_children • mx
10
2026-01-18 • via Nuitee
B
Blanca • family_with_children • us
7
Pros:

The complimentary breakfast was good.

Cons:

The location was a bit sketchy.

2026-01-17 • via Nuitee
J
JUAN PABLO • family_with_children • mx
1
mala experiencia
Cons:

ME robaron mi toga y mi birrete de la graduación de maestría a la que fui

2026-01-10 • via Nuitee
A
Alexa • couple • us
10
Very comfortable
Pros:

Love the staff, they were super nice and helpful. The location was literally in the middle of everything. Only drove 10-15 min to places (Japanese tea garden, river walk, pearl).

Cons:

N/a

2026-01-05 • via Nuitee
F
Fabian • couple • us
10
Great stay, recommended
Pros:

Location, cleanliness, amenities

Cons:

Everything was great

2026-01-03 • via Nuitee
G
Groseclose • family_with_children • es
10
2026-01-02 • via Nuitee