Holiday Inn Express - San Antonio Airport by IHG

Hotels
•
Holiday Inn Express
9 (721 reviews)
91 Northeast Loop 410 , San Antonio , us
+1 210-308-6700

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Excellent service
Clean rooms
Good food options
Cons:
Noisy rooms facing freeway
Limited lunch/dinner options
Elevator issues

Categories

Cleanliness
8.83
Clean and well-kept based on multiple mentions of room cleanliness.
Service
9.3
Staff were consistently praised for their friendliness and helpfulness.
Location
8.84
Convenient location near the airport, but some rooms are noisy due to freeway proximity.
Room Quality
9.29
Rooms are clean and some have been recently renovated.
Amenities
8.82
Fair amenities, with added value from breakfast and shuttle service.
Value for Money
9.28
Overall good value for what is offered.
Food and Beverage
8.33
Breakfast is good by U.S. standards with some positive feedback.
Overall Experience
9.3
A very positive experience overall with convenient services and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:51

Property Description

Convenient Location and Shuttle Service

Less than 5 minutes from San Antonio Airport, Holiday Inn Express Hotels and Suites offers a complimentary airport shuttle service for guests. The ideal choice for travelers seeking convenience.

Modern Rooms and Amenities

Each room features a flat-screen TV, free WiFi, and a coffee machine. Guests can unwind at the outdoor pool, work out at the fitness center, or utilize the business center. The hotel ensures a comfortable stay with all essential amenities.

Social Reception and Nearby Attractions

Enjoy a social reception with light snacks and drinks during select hours. Explore the nearby River Walk district or indulge in shopping and dining at North Park Mall, just a mile away.

Book your stay at Holiday Inn Express Hotels and Suites San Antonio Airport for a seamless and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 721 reviews
Cleanliness: 8.83
Service: 9.3
Location: 8.84
Room Quality: 9.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
B
Basam • solo_traveller • us
8
I would stay here every time!
Pros:

Almost everything here is perfect. Super clean. Kind staff. Luxurious for the common traveler. Amazing breakfast selection.

Cons:

The washing machines in guest laundry room are not as good as the one in your house. Mattress could be better-it felt like it had a hole in the middle :)

2026-07-22 • via Nuitee
B
brandy • family_with_children • us
8
2026-07-21 • via Nuitee
J
Jaquelin • couple • us
8
2026-07-21 • via Nuitee
J
Jose • couple • us
8
2026-07-20 • via Nuitee
C
Carlos R. • solo_traveller • us
7
Pros:

Very friendly staff, very clean place.

Cons:

The room had no space to store clothes, we always had to leave them inside the luggage, the TV does not have access to connect to your streaming apps.

2026-07-19 • via Nuitee
R
roberto • couple • us
10
Pros:

Very good

Cons:

Coffee

2026-07-19 • via Nuitee
E
esther • solo_traveller • us
10
2026-07-16 • via Nuitee
K
Kandra • solo_traveller • us
10
2026-07-14 • via Nuitee
D
Deysi • family_with_children • us
10
Good stay
Pros:

Clean rooms and good breakfast options.

Cons:

There was only one small trash can in the whole room, which was in the restroom with no bags. I had to use my own trash bags, which is ok, but I’d rather have at least another trash can available in the room.

2026-07-13 • via Nuitee
V
Vicki • couple • us
10
The front staff is very welcoming. We arrive late and leave early. Both front desk personnel are exceptional. Enjoy seei
Pros:

Shuttle to airport.

Cons:

N/A

2026-07-10 • via Nuitee
J
Joseph • solo_traveller • us
10
Pros:

The morning and late night shift personnel were extremely friendly and helpful. I will stay at this location for my next visit to San Antonio. Thank you

Cons:

Everyone was excellent and friendly

2026-07-06 • via Nuitee
V
Victoria • family_with_children • us
9
This was a very pleasant hotel stay experience—the cleanliness and welcoming staff were superior to many other hotels.
Pros:

This hotel was very clean and every staff member we encountered was incredibly friendly. It is also easily accessible with a convenient location.

Cons:

The standard queen room was slightly cramped with 4 people, but that is only a minor inconvenience

2026-07-02 • via Nuitee
A
Alex • family_with_children • ec
9
2026-06-28 • via Nuitee
A
Alex • family_with_children • ec
9
2026-06-28 • via Nuitee
K
Karen • family_with_children • us
10
Pros:

Very clean, room excellent condition, great breakfast

2026-06-24 • via Nuitee
B
Buffy • family_with_children • us
10
This was the best hotel stay we’ve had in a very long time.
Pros:

Beds were super comfy. Staff were very friendly, helpful and very quick to respond to our needs. Breakfast was AWESOME! Very clean and quiet place, especially considering it’s right near the airport. Felt very safe here. We had a wonderful stay here and will definitely come back.

Cons:

Wish the pool stayed open a bit later on the weekends. Would’ve been nice to have ice available on the 2nd floor.

2026-06-19 • via Nuitee
M
Michael • couple • us
9
Friendly staff and great accommodations.
Pros:

Clean and great location.

Cons:

N/a

2026-06-17 • via Nuitee
L
Linda • couple • us
7
Would stay here again. Clean, comfortable and close to everything.
Pros:

Close to restaurants, stores, the mall and the freeway. Clean and had free parking. Free breakfast and coffee. Loved that the coffee was 24 hours.

Cons:

One working elevator.

2026-06-16 • via Nuitee
P
Paula • couple • us
10
2026-06-15 • via Nuitee
L
lekeyia • solo_traveller • us
10
2026-06-12 • via Nuitee