Best Western Plus South Hill Inn

Hotels
•
Best Western Plus
8.2 (308 reviews)
101 Thompson Street , South Hill , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Very clean hotel
Cons:
Too soft bedding
Humidity issues in the room

Categories

Cleanliness
7.88
The hotel was very clean and quiet, with some concerns about humidity and bedding.
Service
8.85
Staff demonstrated excellent hospitality, making guests feel at home.
Location
8.39
Location is satisfactory as it is convenient and accessible.
Room Quality
7.34
Room was too humid with inadequate bedding comfort.
Amenities
8.37
Amenities are standard for the hotel tier.
Value for Money
8.33
Overall a good value for the price.
Food and Beverage
8.38
Breakfast service was appreciated but not specifically detailed.
Overall Experience
8.05
Overall pleasant stay despite some comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:20

Property Description

Convenient Location:
Located near Interstate 85, Best Western South Hill offers easy access to local attractions such as the South Hill Country Club.

Comfortable Accommodations:
Each room is equipped with modern amenities including free Wi-Fi, a microwave, refrigerator, cable TV, and a work desk for a relaxing stay.

Great Facilities:
Enjoy a complimentary breakfast, relax by the outdoor pool, stay active in the fitness centre, and take advantage of the business centre and laundry facilities during your stay.

Book your stay at Best Western South Hill now for a perfect blend of convenience and comfort!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Only bookings from non-local guests are accepted; guests whose residence is within 30 miles of the property will not be allowed to check in, hotel may authorized up to 150$ for incidental charges it checked in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 308 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.39
Room Quality: 7.34
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.05
T
Tiffany
10
Girl Power at the BEST
Pros:

My trip was for unforseen reasoning and given the circumstances the staff made my family and I feel so at home. Marianne and Mimi was who greeted me upon my arrival and these ladies sure know a thing about southern hospitality. I felt like family and I knew them forever. The other lady at the front (I didn't get her name) but had a very dark burgundy color hair was so sweet and helpful. The breakfast prep lady as well. If I don't have to come back down for family matters I just want to come back just because

2025-07-27 • via Nuitee
L
Lynda • partner
10
Pros:

We were very impressed with Best Western Plus! Very clean& quiet.
I gave 4 stars because the bed was too soft, as well as the pillows. Nowadays most use memory foam mattresses and pillows. Made sleeping difficult.
The room was very humid & AC would come on frequently but as soon as it stopped, it would feel muggy. Just to note it was 90 degrees or more with high humidity outside!!
Overall our stay was very pleasant but please get foam bedding, before our next visit.

2025-07-19 • via Nuitee
T
tracey • family_with_children • us
9
Pros:

This was my 2nd time staying..I love everything about it

Cons:

NOTHING

2025-07-05 • via Nuitee
R
Richard • family with young children • us
6
Adequate as a stop over while en route to other destinations.
Pros:

Room was adequate, nothing special. Lady at desk was very friendly. Breakfast was a bit ho-hum.

2025-06-30 • via Nuitee
G
Gustat • young couple • us
6
Pleasant
Cons:

Breakfast. Ground floor room.

2025-06-08 • via Nuitee
C
chad • family
10
Pros:

We have stayed at this hotel before. Clean, respectful, friendly staff. Would highly recommend.

2025-05-18 • via Nuitee
Y
Y8153RFmariond • Family
10
The best in South Hill
Pros:

Super clean! Amazing staff. Breakfast was excellent . So many options to choose from. The fitness center is state of the art. I would recommend this hotel to anyone staying in the area. Absolutely a ten out of ten. I have been coming here for the last two years and love it.

2025-03-14 • via Tripadvisor
J
Jeff • young couple • us
7
It was a decent, clean place to stay.
Pros:

The location and breakfast were both good.

Cons:

The floors could have been carpeted in the room. I didn't appreciate being called "Dear" and "Hon" upon checking in.

2024-11-11 • via Nuitee
A
Albert • young couple • us
9
Superb
Pros:

Staff was very friendly and helpful

Cons:

Good review

2024-10-28 • via Nuitee
P
Peterson • family with young children • us
9
Superb
2024-10-20 • via Nuitee
C
Cathlin • partner
8
Pros:

It was a good place to stay

2024-10-10 • via Nuitee
J
Joan • family with young children • us
10
Great management
Pros:

Very clean and great staff

Cons:

Nothing

2024-10-05 • via Nuitee
K
Keith • friends
8
Pros:

My stay was good. No issues,which was nice.
Grainy counter staff was really nice and very friendly.

2024-09-22 • via Nuitee
W
Weintraub • group • us
10
Exceptional
2024-09-15 • via Nuitee
S
Susan • solo traveller • us
10
Exceptional
2024-09-08 • via Nuitee
C
Cleveland
8
Pros:

I would stay again

2024-09-07 • via Nuitee
S
Stephen • family with young children • us
7
Good
2024-08-27 • via Nuitee
G
Gregory • family with young children • us
10
Exceptional
2024-08-19 • via Nuitee
K
Keith • family with young children • us
1
It was terrible
Cons:

The staff and manager got upset when we told them the room was not clean and we wanted them to change the sheets. They told us the manager wanted us to leave the hotel. This is a private owned hotel. So be careful staying here.

2024-08-05 • via Nuitee
T
Thomas • young couple • us
7
Ok
Pros:

No comment

Cons:

No comment

2024-08-03 • via Nuitee