Holiday Inn Express Stephens City by IHG

Hotels
•
Holiday Inn Express
8.1 (255 reviews)
165 Town Run Lane , Stephens City , US
+1 540-869-0909

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff noted in multiple reviews
Very good/varied breakfast frequently praised
Convenient location near highway and attractions
Clean rooms and comfortable beds
Amenities like 24/7 Costa coffee and a pool
Cons:
Some maintenance issues and outdated appearance (chipped doors, peeling paint)
Occasional inattentive staff and billing/checkout problems
Breakfast items sometimes not restocked (gravy/biscuits)
In-room or dining coffee machines reported broken at times
Security concern: some access doors reported unlocked

Categories

Cleanliness
8.6
Multiple reviewers note the hotel and rooms are clean and well maintained; a few comments about being worn/outdated but not dirty.
Service
7.8
Staff are frequently described as friendly and helpful, though some reports of inattentive breakfast staff and inconsistent service on a return visit and checkout billing issues.
Location
8.6
Consistently praised for convenient location off the highway, close to Shenandoah, gas and restaurants; one security concern about exterior doors left unlocked.
Room Quality
7.4
Beds and room size receive positive mentions, but several comments cite outdated decor, chipped/peeling bathroom door, and general signs of wear.
Amenities
8.4
Good amenities reported (breakfast spread, 24/7 Costa coffee, pool); occasional issues with in-room coffee machines and dining equipment availability.
Value for Money
8.2
Many guests say the stay was good value for the price and would stay again, despite some maintenance and service inconsistencies.
Food and Beverage
7.6
Breakfast is often praised as varied and delicious, though there are notable complaints about items not being restocked (e.g., gravy/biscuits) and inconsistent quality.
Overall Experience
8.2
Overall positive sentiment with multiple strong recommendations and repeat stays, tempered by occasional service, maintenance, and breakfast supply issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Luxurious Amenities and Convenient Location

Indulge in a stay at Holiday Inn Express Stephens City, offering a perfect blend of luxury and convenience. The hotel boasts a seasonal swimming pool, ideal for a refreshing dip, and a unique drive-in theatre experience for a memorable evening under the stars.

Comfortable Accommodations and Modern Facilities

Relax in our air-conditioned guest rooms equipped with top-notch amenities such as a flat-screen TV, microwave, and refrigerator. Stay connected with complimentary Wi-Fi throughout your stay, ensuring you are always in touch.

Explore and Unwind

Conveniently located near popular attractions like Belle Grove Plantation and the Museum of the Shenandoah Valley, our hotel offers easy access to a variety of activities including fishing and horse riding. Book your stay now for an unforgettable experience at Holiday Inn Express Stephens City.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 255 reviews
Cleanliness: 8.6
Service: 7.8
Location: 8.6
Room Quality: 7.4
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 7.6
Overall Experience: 8.2
A
Abrahan • couple • us
8
2026-11-07 • via Nuitee
G
Gilles • solo_traveller • ca
10
2026-11-07 • via Nuitee
M
Mary • couple • us
10
Nice property
Pros:

Beds were great, property was being renovated, but everything was great

2026-11-05 • via Nuitee
S
Supratim • family_with_children • us
8
2026-11-03 • via Nuitee
P
Patrick • couple • be
10
Geweldig hotel - absoluut een aanrader !
Pros:

SUPERHOTEL ! Kraaknette grote kamer en badkamer. Op de badkamer heb je een ruime legplaats om je toiletzakken neer te zetten. Heerlijke bedden. Heel, heel goed gevarieerd ontbijt en heel verzorgd. ABSOLUUT EEN AANRADER !

Cons:

NIETS - ALLES IN SUPER IN ORDE !

2026-10-22 • via Nuitee
S
Stephen • couple • ca
10
2026-10-20 • via Nuitee
L
Linda • family_with_children • us
8
Cons:

Access doors to outside on sides of building were never locked.

2026-10-19 • via Nuitee
S
Silvia • couple • de
8
Angenehmer Aufenthalt
Pros:

Das Bett war gut und das Zimmer hatte eine gute Größe. Das Frühstück ist für U S A ordentlich

2026-10-18 • via Nuitee
K
Karen • family_with_children • us
10
2026-10-15 • via Nuitee
A
Albert • extended_group • us
10
2026-10-13 • via Nuitee
R
Rebecca • couple • us
8
Would stay again for the price and convenience.
Pros:

Close proximity to Shenandoah easy on off Rte 81

Cons:

A little updating needs to be done. The bathroom door was chipped up and peeling paint badly. The pillows were horrible

2026-10-08 • via Nuitee
T
Tuttle • couple • us
10
2026-10-07 • via Nuitee
R
Roi Shtark • solo_traveller • il
10
Pros:

היתה לנו שהייה נעימה במלון,
ארוחת בוקר מצויינת וצוות אדיב.

2026-09-18 • via Nuitee
R
Rachel • solo_traveller • us
10
2026-09-16 • via Nuitee
C
Charles • couple • us
9
This hotel boasts convenient location and great amenities.
Pros:

The hotel looked and smelled clean. The staff was friendly and helpful. The breakfast options were varied and delicious. Costa coffee available 24/7.

Cons:

I prefer bar soap in the bathroom.

2026-09-14 • via Nuitee
L
Lacy • family_with_children • us
10
Welcoming and great
Pros:

Friendly staff, cleanliness

Cons:

Everything went great

2026-09-14 • via Nuitee
R
Russell • extended_group • us
9
2026-09-14 • via Nuitee
M
Mariel • family_with_children • us
10
2026-09-10 • via Nuitee
D
Debra • solo_traveller • us
10
Pros:

Staff friendly, breakfast was the best I've had at any hotel, location close to highway, gas and restaurant

2026-09-09 • via Nuitee
B
Bates • couple • us
10
2026-09-08 • via Nuitee