Spark by Hilton La Crosse Onalaska

Hotels
Hilton Worldwide
8 (30 reviews)
9409 Highway 16, Onalaska, Wisconsin, 54650 , Onalaska , US

Pets allowed

Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Continental breakfast
Designated smoking area
Wheelchair accessible
Outdoor furniture
Conference space
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Clean and comfortable rooms
Convenient location
Cons:
Issues with cleanliness
Limited breakfast options
Noise disturbances

Categories

Cleanliness
6.89
Several mentions of cleanliness issues, including mildew and dirt in the room.
Service
9.36
Praise for helpful and polite staff, especially in resolving issues.
Location
8.9
Convenient location close to shopping and felt safe in the area.
Room Quality
8.35
Rooms described as clean and updated despite some complaints about noise.
Amenities
7.38
Pool and hot tub were functioning, but breakfast options were limited.
Value for Money
7.84
Some reviews indicated it was decent for the price, but not the best value.
Food and Beverage
6.89
Breakfast options were noted as lacking variety and warmth.
Overall Experience
8.36
Generally pleasing experience with a few notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:19

Property Description

Welcome to Stay Suites, your ideal getaway in Onalaska, where comfort meets convenience.

Exceptional Amenities
Enjoy complimentary wireless internet access throughout the property, allowing you to stay connected during your stay. Our welcoming communal living room provides a space to unwind and socialize with fellow guests.

Delicious Start to Your Day
Indulge in our complimentary continental breakfast served during the week from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM, ensuring you begin your day energized and ready for adventure.

Perfect for Business and Events
With 900 square feet of versatile conference space and a dedicated business center, Stay Suites is the perfect venue for your meetings and events, complemented by convenient express check-in and check-out services.

Book your stay today and experience the comfort and hospitality that awaits you at Stay Suites in Onalaska!

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Masks are required in public areas for unvaccinated guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LSE

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 30 reviews
Cleanliness: 6.89
Service: 9.36
Location: 8.9
Room Quality: 8.35
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 8.36
D
Duane solo_traveller us
10
Pros:

The staff was extremely friendly and helpful.

Cons:

Perkins across the road closed at midnight.

2026-06-15 via Nuitee
X
xiong solo_traveller us
8
2026-06-08 via Nuitee
R
Ruth couple us
5
It was definitely a one and done experience.
Pros:

Pretty sad.

Cons:

Hard to say. The place was basically deserted, so that says a lot.

2026-05-23 via Nuitee
J
Jacobson couple us
8
2026-04-27 via Nuitee
L
Lawanda family_with_children us
10
It was nice and clean , everyone was friendly. The location was convenient and surrounded by nearby shops and stores and
Pros:

It was clean

Cons:

No meat for free breakfast

2026-03-23 via Nuitee
C
Chris couple us
8
2026-03-14 via Nuitee
D
Daniel couple us
10
Great.
Pros:

Clean.

Cons:

Only issue I had was they gave me a room without a tv remote but they fixed it by putting me in a different room.

2026-03-08 via Nuitee
A
Angela solo_traveller us
1
Dirty and not up to par for a hotel.
Pros:

The location was good. Close to things you need. Close to the event we were attending.

Cons:

We were out in a room that was not at all clean. There was hair in the shower, the sink was not cleaned the bathroom was just so filthy. The heater/air conditioner was full of mold and hat rat feces. When we pulled back the blanket/sheet there was trash in the bed and hair. When we first entered the room the room smelled terribly of mildew. We called the front desk after finding the bed dirty and reported everything. They loved us to another room. It was cleaner but also smelled so bad of mildew. We will not stay there again nor recommend that location to anyone. Worst Hilton we’ve ever stayed in.

2026-02-08 via Nuitee
C
Christa couple us
3
Dirty Bathroom
Pros:

Location was wonderful!

Cons:

The bathroom looked like it hadn't been cleaned. I had to buy Clorox wipes and clean the gunk and hair out of the shower. Cleaned the mirror in the bathroom that had spots all over it. I was surprised the bathroom was dirty.

2026-01-26 via Nuitee
J
James couple us
10
Very well managed hotel and very clean and will stay again
Pros:

Very Clean and extremely nice management and their staff!

Cons:

There was an issues with the floor in the bathroom being dirty but once I mentioned it to them they took care of it right away!

2026-01-20 via Nuitee
B
Bruhn couple us
7
Pros:

Big bed comfortable

Cons:

Kids running around the hall non stop

2026-01-04 via Nuitee
C
Carla solo_traveller us
8
2025-12-08 via Nuitee
A
Ariana solo_traveller us
8
2025-12-05 via Nuitee
M
Mary couple us
9
2025-11-13 via Nuitee
C
CBH couple us
8
Pros:

Bathroom - clean and roomy

2025-10-20 via Nuitee
A
Andy
8
Pros:

Very nice hotel, quiet, nice staff but the breakfast was small. Would expect a hot breakfast for the price we paid.

2025-10-12 via Nuitee
A
Anthony
8
Pros:

The Fitness Room was very warm. In the pool area there was an off odor, almost like electrical fire or wires burning, or excessive chlorine. It smelled like fumes. Same goes for in the elevator. Not 100% Satisfied. Front desk could not provide me with a receipt upon checkout and I've not seen it online.

2025-10-09 via Nuitee
M
Melanie
4
Pros:

We booked a king bed and were given a room with 2 beds, we had no sound on our tv so we couldn’t use it, and our bathroom door did not close tight. We will never stay at this hotel again. We were not offered any money off for no working tv.

2025-10-06 via Nuitee
G
Gregg
4
Pros:

This room had trash in it on the floor and around nightstands, the hallway smelled of weed, the refrigerator smelled stale. When we looked in the bathroom, it had paint marks all around and on the door as well as surrounding furniture. We had stayed at the building before it was remodeled and you can stand in the hole where the wall used to be in the room. The room had a bed, two chairs, a TV stand with desk and a lamp, that was it. Half the room was empty. When we left the cleaning crew was asking people if they were checking out, and what room they had come from. I was unimpressed with the staff and the entire venue was not worth the price we paid to stay at it. Hard to believe that it was a Hilton chain. The only good things were the bed was comfortable and the shower with two non matching shower heads was neat. The rest as a disgrace and whoever paid for the renovation should get money back.

2025-10-06 via Nuitee
H
Harlan
10
Pros:

Breakfast could have been more substantial all else excellent.

2025-10-05 via Nuitee