Holiday Inn Express Milwaukee - West Medical Center by IHG

Hotels
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Holiday Inn Express
7.3 (447 reviews)
11111 West North Avenue , Wauwatosa , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
High pricing for value

Categories

Cleanliness
5.26
Multiple reviews highlighted cleanliness issues, including dirty showers and mold.
Service
8.23
Guests mentioned friendly staff, although there were negative experiences with some staff members.
Location
8.77
The location was praised for its proximity to notable areas, making it convenient for guests.
Room Quality
6.22
There were complaints about room cleanliness and outdated features, implying a need for improvement.
Amenities
7.75
Breakfast was generally well-received, but some amenities could be improved.
Value for Money
6.71
Several reviews mentioned the high price point for the value received, affecting this score.
Food and Beverage
7.76
Breakfast quality received positive remarks, although some found it lacking in variety.
Overall Experience
7.73
Mixed reviews: while some enjoyed their stay, others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:50

Property Description

Convenient Location
Situated just off the Zoo Freeway and a short distance from Milwaukee city centre, Holiday Inn Express Milwaukee – West Medical Center offers easy access to key attractions like Wisconsin State Fair Park and the Milwaukee County Zoo.

Modern Amenities
Each room is equipped with a flat-screen TV, microwave, and refrigerator, ensuring a comfortable stay. Guests can also enjoy complimentary WiFi, parking, and a daily hot breakfast buffet.

Fitness and Business Facilities
Stay active at the 24-hour fitness centre, or take care of work tasks at the on-site business centre. For added convenience, there's a launderette available for guests.

Book your stay at Holiday Inn Express Milwaukee – West Medical Center for a seamless blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.3
Based on 447 reviews
Cleanliness: 5.26
Service: 8.23
Location: 8.77
Room Quality: 6.22
Amenities: 7.75
Value for Money: 6.71
Food and Beverage: 7.76
Overall Experience: 7.73
T
Toccara • family_with_children • us
9
2026-02-12 • via Nuitee
M
Melissa • family_with_children • us
10
2026-02-09 • via Nuitee
D
Dusan • couple • us
10
Great place to stay on work trip
Pros:

Nice location

Cons:

Everything was good

2026-01-28 • via Nuitee
R
Roxanne • family_with_children • us
7
Pros:

The closeness to Froedert Hospital and the continental breakfast was good with a good amount of choices.

Cons:

The shower was hard to pull out to turn on and we didn't know it was one of the one that work Froedert and if we would have known we could have saved about $50

2026-01-25 • via Nuitee
R
Riley • family_with_children • us
9
Pros:

It was very clean. The staff were very pleasant. It was close to the hospital that I was going to.

Cons:

The bed was to hard for me.

2026-01-24 • via Nuitee
D
Dusan • couple • us
10
Great work trip
Pros:

Nice and clean

Cons:

Everything is good

2026-01-22 • via Nuitee
C
Charlene • family_with_children • us
8
Pros:

Comfortable beds.

Cons:

I didnt like that they added $50 to my bill incase I needed indlcidentals. Still waiting for that to be credited back to my account.

2026-01-22 • via Nuitee
N
Natasha • couple • us
1
2026-01-22 • via Nuitee
L
Lyle • couple • us
8
Pleasant location &, building, & staff; some minor glitches.
Pros:

Good variety of breakfast offerings - consistently. The lady in charge was great!, straightforward even when some items ran out. Considering the large groups of families with teenagers (softball teams), couldn't have asked for more.
Had no difficulty finding handicap parking spaces/ones close to the entry, as we needed to come and go for HS graduation activities, family get-togethers, and some 'our time'.

Cons:

- Room needed some maintenance in the bathroom, most was easy to deal with, shower never did work correctly, shower switch for top & hand-held never worked (and if I was a few inches shorter couldn't have reached). Trust the on/off handle's leaking has been fixed by now.
- Shower curtain was supplied; towels/washcloths never replaced, though had asked for.
+ Over-all, nice room, & chain-pulls for both shades worked correctly.

2026-01-19 • via Nuitee
R
Richard • couple • us
5
2026-01-19 • via Nuitee
D
Dale • couple • us
9
It was a perfect location for us.
Pros:

The breakfast was great. There were just enough products to pick from.

Cons:

We were surprised that you had to pay for water to drink. Most places we had stayed gave us it daily if we needed it.

2026-01-19 • via Nuitee
K
kim • solo_traveller • us
9
From booking to my stay my experience was great.
Pros:

Breakfast was good.......
Lorena at front desk was very helpful with my first time Uber.
Tori at front desk was also helpful.
Location to event was perfect.
Bed, pillows and sheets were very comfortable. The room was very clean and the water hot.

Cons:

Nothing. All of my needs were met.

2026-01-19 • via Nuitee
J
Julianne • couple • us
5
Could have been better. Hopefully they’ll straighten stuff up.
Pros:

Breakfast was ok. People friendly.

Cons:

I have itches, not sure why. I do think it was clean, but there were stains on the dressers and some walls. Also the bathroom ceiling above the toilet looked like it was ready to fall down. Sink had no plug in it.

2026-01-19 • via Nuitee
C
Chris • family_with_children • us
1
HORRIBLE Holiday Inn Express in Wisconsin
Pros:

Nothing!

Cons:

I was harrassed by the black lady who served breakfast Saturday morning and Sunday morning. She also called me a racial slur. The room had black mold in the bathroom and was very unclean. I told the lady at the front desk her name was Carolyn, and she seemed not to want to get involved. I am calling the manager tomorrow. I am requesting a full refund for my stay! This was the worst stay I have ever had at a Holiday Inn Express or at a hotel ever in my life! I will be taking this matter to their corporate level also.

2026-01-19 • via Nuitee
B
Bridget • couple • us
2
Miserable
Pros:

Ease of access to freeway

Cons:

Door to hotel room wouldn’t lock, dirty shower, loud guests (lots of teens)

2026-01-19 • via Nuitee
D
Dan • couple • us
3
Good breakfast and shower was hot, but everything else was poor.
Pros:

Breakfast was very good. It was the only thing good about the hotel

Cons:

Blinds would not fully close. Shower faucet so hard to turn, almost had to skip a shower. Air conditioner worked well but very noisy and blew directly onto you in bed. Carpet heavily stain and worn in elevator and other areas. Obvious lack of maintenance to many things. Fire alarm went off right after going to bed and took about 20 minutes to get stopped. Toilet very loud when flushed. Could hear toilet and shower from room next door.

2026-01-19 • via Nuitee
D
Dustin • couple • us
10
Cons:

The juice machine was empty for breakfast. The garbage cans were also full.

2026-01-19 • via Nuitee
K
Kanae • extended_group • us
8
快適な1泊2日
Pros:

部屋が広くて快適。
無料朝食はまあまあ美味しい

Cons:

もう少し安ければ良いと思う。

2026-01-19 • via Nuitee
T
Tiquina • couple • us
10
Relaxing
Pros:

Very clean to my liking

Cons:

How expensive it was for one day. But either way I enjoyed it and was comfortable

2026-01-02 • via Nuitee
C
Cheryl • solo_traveller • us
8
I felt at home in this hotel.
Pros:

I felt at home in this hotel. Very comfortable.

Cons:

The breakfast was ok, but not very interesting. Nonetheless, the breakfast area was pleasant and I found foods that I liked for breakfast.

2025-12-31 • via Nuitee