Quality Inn Ripley

Hotels
Choice Hotels International
6.2 (153 reviews)
1 Hospitality Dr, Ripley, West Virginia, 25271 , Ripley , US

Children allowed
Pets allowed

Facilities

Free breakfast
Meeting rooms
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Area rugs in public areas
No single-use plastic stirrers
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Friendly staff
Affordable rates
Convenient location
Cons:
Cleanliness issues
Staffing concerns
Poor room conditions

Categories

Cleanliness
3.88
Multiple reviews mentioned dirty rooms and bathrooms, indicating a significant issue with cleanliness.
Service
7.35
Staff was described as friendly, but issues with check-in due to lack of staffing impacted the experience.
Location
8.39
Proximity to restaurants and quiet despite full occupancy suggests a favorable location.
Room Quality
4.84
Mixed sentiments on room condition; some issues mentioned like unrepaired fixtures and cleanliness.
Amenities
6.37
Breakfast and coffee bar were well-rated, but other amenities received mixed feedback.
Value for Money
5.83
While some guests appreciated lower rates, confusion around pricing diminished perceived value.
Food and Beverage
6.88
Breakfast offerings received positive comments, though some maintenance issues were noted.
Overall Experience
6.05
Guests expressed mixed feelings overall, with some stating they would return despite the issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:40

Property Description

Welcome to Quality Inn in Ripley, your gateway to relaxation and convenience near the scenic Ohio River!

Comfortable Accommodation
Experience comfort in one of our 65 well-appointed guestrooms featuring flat-screen televisions and complimentary Wi-Fi, ensuring you feel at home while away.

Delicious Complimentary Breakfast
Start your day off right with our complimentary buffet breakfast served during the week and on weekends, featuring a variety of delicious options to fuel your adventures.

Convenient Amenities
Enjoy our 24-hour fitness center, a business center for your work needs, free self-parking, and laundry facilities for your convenience and ease.

Discover local attractions and explore the beauty of Ripley. Book your stay at Quality Inn today and make memories that last a lifetime!

Important information:

  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 153 reviews
Cleanliness: 3.88
Service: 7.35
Location: 8.39
Room Quality: 4.84
Amenities: 6.37
Value for Money: 5.83
Food and Beverage: 6.88
Overall Experience: 6.05
A
Angela H
2
Pros:

We were in and out as quickly as possible.

2025-10-11 via Nuitee
M
Michelle family
4
Pros:

Stayed one night. Was on the interstate side very noisy. Door was not sealed very good. Needs some sound proofing between rooms also. One roll of tp no extra left in room(3 people in room) . Not all lights worked, surge protectors overloaded

For the price I paid for one night, it was good enough. But no way would I pay $160/night I’d go down the road further.

2025-10-10 via Nuitee
L
Lou
8
Pros:

Solid, clean, comfortable hotel for a stop over sleep during a long road trip.
The only concern was the deadbolt was what looked like broken off and missing which made for a wary traveler, but I was too tired to change rooms so I just put a chair in front of the door.
Otherwise great room, convenient location.

2025-10-07 via Nuitee
C
Candace friends
8
Pros:

The staff was extremly helpful and informative despite it being a very buesy weekend for them. Upon arrivial they even provided us with themed cookies and other goodies for the 'Mothman Festival." On the flipside though they used this influx of guests as an excuse of why our room was never cleaned durring our stay. We were met with attitude when we asked for replacement clean towels and even found staining on one of our comforters which when addressed was also met with attitude. Was a conviant and comfortable place to stay, just wish it was a little cleaner and better staffed.

2025-09-29 via Nuitee
K
Karen family
6
Pros:

The bed linens were stained and yellowed.
The morning coffee bar was great.

2025-09-27 via Nuitee
N
Nancy family
8
Pros:

The hotel was full the weekend we were there, but it was very quiet. There are lots of restaurants within walking distance. The one GIANT problem was the lack of staffing. There was only one person at check in, and we had to wait until almost 4:00 to check in because the room wasn’t ready. We never saw anyone manning the breakfast area. At check out, we had to call a phone number to have someone come to the desk to help us get a receipt, They need to hire some people, seriously. I would absolutely stay here again, but I hope they work out this staffing issue.

2025-09-26 via Nuitee
D
David
10
Pros:

Friendly staff and a clean room at an affordable price.

2025-09-24 via Nuitee
P
Paul family
6
Pros:

The price was only $63 and some change. But you charged me $100.57

2025-09-22 via Nuitee
M
Margaret
10
Pros:

Nice room. Just difficult situation of no bathtub. I am not a shower person at all

2025-09-22 via Nuitee
K
Kelli
6
Maintenace is a must
Pros:

This establishment needs minor maintenance. The lights in the front of the hotel were flickering. This made it seem unsafe and creepy. The AC unit in our room did not work well, was extremely loud and then found to have poured water into the room while we slept, which ran all the way to the bed. We did appreciate the specialty cookies for the Mothman Festival guests

2025-09-22 via Nuitee
H
Hallie
2
Pros:

We stayed for two nights...we were told our shower head didn't work. We had to clean ourselves with the bathroom spout. Our floor was absolutely disgusting I was very unhappy with my stay

2025-09-21 via Nuitee
S
Sarah
8
Pros:

Staff was friendly! Newly renovated. Decent price point, no issues!

2025-09-21 via Nuitee
M
Monica friends
4
Pros:

I made the reservation in March. I went ti check in at 4pm. I was told (as were others) to come back in 15-20 minutes because my room was not read, meaning not clean. I came back in 30 minutes and was told.once again it was not ready. We did not get checked in until a little after 5p. You had to shove hard to open the room door. The bathroom door would not close and neitjer would the shower door. The shampoos were used. The air conditioner sounded like a street sweeper in the room.

2025-09-21 via Nuitee
D
Derrick
10
Pros:

Ok

2025-09-11 via Nuitee
K
Kimberly partner
10
Pros:

Clean, quiet, and affordable.

2025-09-07 via Nuitee
S
Scott
6
Meh. Almost worth the cheap cheap rate.
Pros:

The front desk person was very curt, and quite deliberate in his check-in procedure. I did not enjoy our encounter. I asked if there was an elevator and was told, 'no, they're outside entrances'. I'll figure it out, no problem. Then he told me 'oh by the way, DirecTV has dropped all of the broadcast channels so we don't have ABC, CBS, NBC, (and apparently ESPN or Fox Sports, CNN, FoxNews, etc).

After standing outside in a dustbowl all day, all I wanted was a shower. Thankfully, that wasn't terrible (although the tub floor was very slippery and I was CERTAIN I was going to fall). Room was cool. Bed was clean. Floor was like a vinyl plank type, which was fine. At least it's easier to clean, hopefully.

2025-08-31 via Nuitee
J
James
2
Filthy Bathroom
Pros:

Bathroom had not been cleaned at all. The toilet had urine and hair on the rim and the floor had hair everywhere

2025-08-30 via Nuitee
D
David
10
Pros:

This hotel is a 45 carat blue diamond. Everything about it is splendid

2025-08-29 via Nuitee
A
Amy family
2
Pros:

Well from people living in the bushes to the police sitting to pull people over as you leave. The room smelled and was very dirty, hair on floor, open soap
In the shower.

2025-08-29 via Nuitee
J
Judith
2
Pros:

Poor room condition plus mildew and stale t

2025-08-27 via Nuitee