MainStay Suites Middleburg Heights Cleveland Airport

Hotels
•
Main Stay Suites
6.9 (445 reviews)
7325 Engle Rd , Middleburg Heights , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean facilities mentioned by some guests
Friendly staff reported in some reviews
Convenient location near food and airports
Good kitchen facilities
Cons:
Very dirty rooms reported
Unpleasant odors in several rooms
Rude front desk service
Inconsistent experience based on individual staff

Categories

Cleanliness
4.43
Multiple reviews mention cleanliness issues, including dirty rooms and unclean bathrooms.
Service
7.9
Service was noted as kind by some, but there were significant complaints about front desk staff.
Location
8.94
Convenient proximity to the airport and food options mentioned positively.
Room Quality
5.89
Some rooms were described as dirty and in need of maintenance, though a few praised the room layout.
Amenities
7.42
Kitchen facilities mentioned positively, although some bedding issues noted.
Value for Money
6.38
Several reviews indicated that the experience did not match the price paid.
Food and Beverage
6.93
Coffee was mentioned positively while there was no breakfast offered.
Overall Experience
7.3
Mixed experiences, with many expressing that they would not return due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:19

Property Description

Convenient Location and Amenities

Located just off Highway 71 and close to Cleveland International Airport, MainStay Suites Middleburg Heights Cleveland Airport provides self-catering rooms with free Wi-Fi and workspaces. Guests can enjoy the convenience of a fully equipped kitchen in their rooms, complete with a stove, microwave/oven, and toaster. The hotel also offers a flat-screen TV with premium channels like HBO and ESPN.

On-Site Facilities

Stay active during your stay with the hotel's fitness facilities or grab a snack or beverage at The Market. For those looking to socialize, there is a barbeque area available for gatherings with friends. The 24/7 room service ensures that guests' needs are always met.

Convenient Services

Benefit from the hotel's airport shuttle service, making travel to and from the airport hassle-free. Book your stay at MainStay Suites Middleburg Heights Cleveland Airport for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.9
Based on 445 reviews
Cleanliness: 4.43
Service: 7.9
Location: 8.94
Room Quality: 5.89
Amenities: 7.42
Value for Money: 6.38
Food and Beverage: 6.93
Overall Experience: 7.3
H
Hira • solo_traveller • us
10
2026-01-19 • via Nuitee
S
Stephanie • couple • us
1
I will never stay here again
Cons:

The room was very dirty, we had to ask for maintenance to unclog the tub it wouldn't drain. We were told it was a non smoking facility but the bathroom smelled something horribly with cigarette smoke

2026-01-19 • via Nuitee
T
Teenie • extended_group • us
5
I was disappointed because I expected so much more.
Pros:

The location was excellent but I wasn’t reminded about breakfast.

Cons:

Housekeeping cleaned once a week. We had to get our own supplies. It wasn’t enough coffee or tea & sugar. The coffee pot wasn’t cleaned properly. The bottom of the refrigerator didn’t get cold at all. There was no pad with paper. There was no Bible.

2026-01-19 • via Nuitee
W
Windy • couple • us
9
2026-01-19 • via Nuitee
L
Lidiia • couple • pl
6
2026-01-12 • via Nuitee
J
J Nails • family_with_children • us
7
2025-12-29 • via Nuitee
R
Rojas • family_with_children • us
5
2025-11-17 • via Nuitee
B
Bridgett • family_with_children • us
10
2025-11-04 • via Nuitee
B
Bridgett • family_with_children • us
8
2025-11-02 • via Nuitee
N
Nancy • solo_traveller • us
6
Pros:

Clean

Cons:

Couldn't get tv to work!

2025-10-13 • via Nuitee
J
JoanMerann • family
8
Pros:

We went for a one night family trip to Ohio from Michigan. I was expecting for the hotel to be just okay. But to our surprise Mainstay was clean and most importantly smells clean. I recommend and will definitely booked it again if we comeback to the area. I recommend you brinf your own toiletries. I.did anticipate for it while i was booking for a $90/night stay. There's fridge, microwave and range. Bring your own hair dryer too.

2025-10-12 • via Nuitee
K
kelli
10
Pros:

Very clean and spacious room. Loved the full kitchen, and a TV in the living room and each bedroom made it great.

2025-10-12 • via Nuitee
H
Holmes • family_with_children • us
10
Pros:

Super kind people

Cons:

Nothing

2025-10-10 • via Nuitee
P
Philip
2
Pros:

LOOK AT THE PICTURES LOL
Walked into the room and the broiler for the oven was broken off just laying on the floor…
There was blood or something close on the all drapes, black mold all over and dripping down the mirrors in the bathroom which is literally a health hazard. Someone BURNT A HOLE thru the microwave…. The dishes were not clean at all and clearly just placed back into the cabinet. Bathroom shower curtain was ripped and patched. Entire hotel smelt like weed and there was a lingering weird smell in the room itself. If I could give this zero stars I would. I expect a full refund and will be following up until I receive that. Completely unacceptable.

2025-10-09 • via Nuitee
H
Holmes • family_with_children • us
10
Pros:

The people are super kind

Cons:

Nothing

2025-10-08 • via Nuitee
D
Doug
8
Pros:

Room was nice, small suite, worked well. Staff was nice. Good parking. Needs a bigger sign, they are at the end of the driveway.

2025-10-06 • via Nuitee
A
Adriana • partner
10
Pros:

Clean room. The management put efforts into redoing the hotel
I will stay there again.

2025-10-02 • via Nuitee
R
Richard
10
Pros:

Quick visit to attend a family funeral. We were very happy with the amenities.

2025-10-02 • via Nuitee
S
Stephanie
4
Pros:

Gosh, I have stayed here many times. Gave them pass after pass for odd things like the TV not working, forgot to clean the room, dirty sheets, etc. Now I’m done. Never again will I spend a dollar here. All previous passes in one stay PLUS I paid for a bigger room but the cleaners live in them so obviously we can’t have them, but we can pay for it. They’ll say my mistake whilst taking your money. The fake spray to cover up the smell should’ve told me all I needed to know. Bumpy beds with dirty laundry is what you crave! Pick this hole in the wall.

2025-10-01 • via Nuitee
J
Joseph
8
Pros:

Staff was helpful. I mistakenly left some items behind during check-out. Returned days later and learned they hand packaged up my belongings. Good staff

2025-10-01 • via Nuitee