Baymont by Wyndham Portage Indiana Dunes

Hotels
•
Baymont Inn & Suites
6.7 (238 reviews)
2323 Willowcreek Rd, Portage, Indiana, 46368 , Portage , US

Pets allowed

Facilities

Elevator
Fitness facilities
Conference space
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Internet access in public areas - high speed
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Friendly staff / quick check-in
Comfortable beds / good mattresses
Hot breakfast in a clean dining room
Stocked vending machines
Quiet and safe in some stays
Some rooms described as well run and clean
Cons:
Severe cleanliness issues (black mold, dried blood, mold on bed skirt)
Insect infestation reports (large flying beetles)
Broken fixtures and maintenance failures (shower head, door latch, broken tiles)
Broken elevator and insufficient staff assistance
Grimy/sticky carpeting and mismatched, falling-apart furniture
Safety and health concerns reported by multiple guests

Categories

Cleanliness
2.5
Multiple reviews report severe cleanliness issues: black mold in bathroom, dried blood on sheets, grimy/sticky carpeting, mold on bed skirt and generally dirty rooms.
Service
8.2
Several guests praised staff as friendly and quick at check-in and one clerk described as kind; however there were instances of no staff available to assist (e.g., when elevator was broken). Overall service leans positive with some lapses.
Location
8
Location is generally acceptable; one review notes the entrance layout can be confusing (first left leads back to toll road) and entrance is shared with a bar, but no major location complaints otherwise.
Room Quality
3
Room-related problems reported: broken shower head, hanging door handle/latch issues, noisy bathroom fan, mismatched/falling-apart furniture and evidence of poor maintenance; a few guests did note comfortable mattresses in some rooms.
Amenities
8
Guests mention a hot breakfast in a clean dining room and stocked vending machines; however the broken elevator and limited on-site dining lower the amenity score slightly.
Value for Money
8
Standard quality for this hotel tier
Food and Beverage
8.5
Positive mentions of a nice hot breakfast and stocked vending machines; no major negative comments about food service.
Overall Experience
7.4
Mixed overall: several guests had comfortable, quiet stays with good beds and friendly staff, but multiple serious reports of cleanliness, maintenance and safety problems led to highly negative experiences for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Recreational Opportunities
Indulge in the indoor pool and fitness center for a well-rounded stay.

Dining and Event Spaces
Savor a complimentary local cuisine breakfast at the restaurant and utilize the hotel's 1417 square feet of event space.

Convenience and Comfort
Enjoy amenities such as complimentary Wi-Fi, free parking, and air-conditioned rooms with flat-screen TVs.

Make your reservation at Baymont by Wyndham Portage Indiana Dunes for a delightful stay near top attractions and conveniences.

Important information:

  • Pool access available from 9:00 AM to 10 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

6.7
Based on 238 reviews
Cleanliness: 2.5
Service: 8.2
Location: 8
Room Quality: 3
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 7.4
J
J367VKguillermob • Solo travel
10
Excellent experience
Pros:

Nice hotel, well run and clean.

2026-02-14 • via Tripadvisor
P
Polly3705 • NONE
2
Do not stay here
Pros:

We spent four or five hours killing nine half 2T three-quarter inch flying huge beetles. We were offered to switch to another room, but one guest is not very ambulatory and we didn’t know if the other room would also have these flying bags. Then in the morning, the elevator was broken so 81 year old husband had to carry suitcases and coolers down two flights of stairs. No staff available to help.

2025-12-20 • via Tripadvisor
M
M6099UVsarahh • NONE
10
Take the right left
Pros:

Good friendly staff clean room be careful where you turn as the 1st left takes you back on the toll road. Entrance is shared with the bar

2025-11-17 • via Tripadvisor
C
collettab2025 • Solo travel
10
Comfy stay
Pros:

I enjoyed a very comfortable mattress and the room was nice and cozy. The room was warm throughout my stay. The hotel was quiet. I felt safe and relaxed.

2025-11-13 • via Tripadvisor
Z
Z5169XAbillf • Business
10
Caught in a Blizzard!
Pros:

My band and I had a gig in Chicago. It started to snow really bad by the time we had to leave back towards home. We decided that it would be safer to just find a hotel for the evening.

I found this place on Google Maps, and since I am a rewards member, I gave them a call. They fortunately had a nice room available, with two queens and a hide-a-bed.

It was a quick and friendly check in. We were hungry but it was snowing too much to visit the bar across the lot, so we were happy that the vending machines were stocked!

The beds were nice and comfortable, with quality bedding and pillows. All set for a good night's rest.

We woke early and were able to enjoy a nice, hot breakfast in a clean dining room.

Then we packed up and hit the freshly plowed roads!

See you next time!

The Tentakills

2025-11-12 • via Tripadvisor
E
E9314FXmaryt • NONE
4
Stay Somewhere Else
Pros:

hotel is run down and dirty. Black mold in bathroom. Tile in bathroom is broken up and dangerous. Toilet leaning into wall . The hotel needs some work on both maintenance and cleanliness. First room assigned had a door handle that was hanging off.

2025-10-28 • via Tripadvisor
V
valeriekY9644FI • Family • Milford, Michigan
2
Not a pleasant experience.
Pros:

This hotel needs to be shut down and completely redone. The furniture is mismatched and falling apart, the paint is old and dark, the carpet is very dirty. I think that the employees are doing the best they can with what they have been given to work with. I gave it a star because I had an accessable room, the bed was decent. The person I was traveling with said her bed was awful. I would not recommend staying here to anyone.

2025-10-27 • via Tripadvisor
K
Kristen
2
Pros:

We got there later in the evening and were exhausted after traveling all day. The woman that checked us in was very kind and lovely, but the good stops there. We were barely able to sleep because the television would just randomly turn on and off, and other noises from in the room. The bathroom fan would make an insanely loud screeching sound every time the light was turned on, so we had to just leave it off. The latch for the lock was broken, thankfully the deadbolt at least worked, but you had to slam the door to actually get it to shut. The carpeting was grimy and sticky with a film, there was a spot of dried blood on the sheet that we found the next morning when we woke up, as well as a mass of mold on the fabric of the bed skirt. We didnt see the blood spot or mold last night because we were too exhausted to inspect the room, but honestly we shouldn’t have to. Also, the shower head would not actually work, you could run the water from the faucet but that was it - the shower head itself wouldn’t turn on. There were major safety and health concerns with that room/hotel overall. If I would have been traveling by myself I would have left immediately on the simple fact that I would not have felt safe staying there by myself with a door that wouldn’t latch properly. I never write complaints as I understand things happen, and sometimes you get what you pay for, but you shouldn’t ever have to worry about sacrificing your health and well-being when you pay to stay somewhere.

2025-10-12 • via Nuitee
J
Jason
6
Pros:

Room a little old but clean. Good area

2025-10-09 • via Nuitee
C
Christy
6
Pros:

The GOOD:
1. Staff! Everyone was friendly and helpful to the best of their abilities.
2. Cost. Reasonable.
3. Location. Right off the highway. Close to shopping/dining. About 25 minutes from Valpo.
4. Pool. Appeared well-maintained. My daughters enjoyed it.

The BAD:
1. Filthy! Not talking about the bedding and counters. Housekeeping staff seems adequate enough (didn't encounter anyone directly). It's the overall facility - windows, window treatments (curtains, blinds), etc that are so laden with dirt and dust and grime that they're discolored.
2. Ventilation needs upgrade. Unknowingly booked a room with a jetted tub. The smell of mildew permeated the entire room. Additionally, the sign above the tub said it would be sanitized daily, however housekeeping doesn't come daily. In my 3 days at the hotel, the tub was not cleaned/sanitized.
3. Smoke. Smoking is permitted right near the entrance, causing breathing difficulty for those with asthma.

2025-10-06 • via Nuitee
R
Rosalie • partner
8
Pros:

Smelled like smoke in the halls, but okay in the room. Elevator a little scary.

2025-10-06 • via Nuitee
M
Maison • partner
6
Pros:

Did not seem overly clean and was over priced for the amenities and clenliness

2025-10-05 • via Nuitee
J
Jayvon • family
10
Pros:

Large parking lot. Very safe and quiet.

2025-10-02 • via Nuitee
L
Lisa
6
Pros:

Was nice enough…..we had our dog

2025-09-29 • via Nuitee
D
Debra
2
Pros:

Carpet was filthy. Bathroom and walls dirty. Very damp room. Totally uncomfortable.

2025-09-28 • via Nuitee
J
Jennifer
10
Pros:

Yes

2025-09-27 • via Nuitee
K
Karen
4
Pros:

First off, the elevator was out and no one was even going to come and look at it until the next day.
The building is worn out and not very well maintained. The doors are difficult to open and close. The fixtures are very old and outdated. The carpet throughout is in desperate need of replacement. You can’t continue to pour some sort of freshener onto it to get rid of the musty smell, it just doesn’t work that way.
The staff was very nice.

2025-09-23 • via Nuitee
D
Damian
8
Pros:

Decent place to stay for the price. Elevator wasn't working.

2025-09-22 • via Nuitee
E
Eric • family
4
Pros:

Elevator was out of service. No rate reduction . A guest with me struggles to use stairs. Not enough towels in the bath.

2025-09-21 • via Nuitee
V
Venkata • family
2
Pros:

This place is horrible and definitely needs renovation. Went there with my elderly parents and offered me a room in the 3rd floor and guess what, lift is not working. SERIOUSLY… no proper power outlets in the room and the carpet is so disgusting. And most importantly, shower is not working. This is how you maintain a stay place. For this price you’ll get a much better place to stay. Please avoid this place.

2025-09-21 • via Nuitee