Pellston Lodge

Breakfast was horrible. Not many options & the juice was watered down horribly. The property itself was old and needed updating. The staff was friendly and the rooms were decent size & clean. The lodge itself needs updating & it is quite loud even in your room. The stay was average.

Very nice place to stay and clean! Everyone was friendly and helpful! I would recommend staying there to anyone!

This is a very nice place with a great Breakfast in the morning and a very nice indoor swimming pool. Staff were very friendly and had great recommendations on things to do.

The check in person was very pleasant and efficient. One of the best experiences I have ever had.

Very clean. Great staff.

Very friendly staff and we had a great room the hot tub and pool were also very nice!

The young lady at the front desk was okay, not super friendly but not exactly rude either. There is no elevator and I was there by myself with a newborn for a wedding so that was definitely not ideal. The room was super outdated and small which whatever, we didn’t need a ton of space. However, there were so many flies in my room, the garbage cans were so small you couldn’t throw anything legitimate away and the cleaning service never came. I had to take my trash to their super nasty dumpster (not like I’m spoiled, I take my own trash out every day, just not really what you pay for at a hotel.) I was told there was WiFi but wasn’t strong enough to actually do anything on my computer and the front desk told me it was because my room was so far away from the desk… ummm, okay. I couldn’t give my son a bath because as soon as you start to fill up the tub, the water is green! And never got hot enough to take an enjoyable shower, as enjoyable it could be knowing the water is actually green. The room at 65 degrees was sooo cold but at 66 degrees, it felt like the Sahara Desert. The bed was rock hard, which isn’t for me but works for some people. I was told there was a “hot breakfast” in the morning - it was super hard biscuits and gravy, hard stale bagels (I couldn’t even break one apart to put it in a toaster) and slimy hard boiled eggs. The ashtrays outside are directly by the door so all you smell when you walk in and out was stale cigarettes.

Location was awesome to Mackinaw. Pool and hot tub were both heated and clean. Bed was comfortable. Breakfast was good. Only drawback was the room had a slight smell.

Nice quiet hotel. Seems very clean. But then found clump of hair in the shower. We would stay again.

We turned around and walked out. It started with their inability to answer the phone, which caused us to walk from the airport, across the highway with luggage in hand. Then, when we finally got to the lobby, there was no one to greet us or check us in. There is no restaurant and we were hungry. We rang the bell 3 times only to give up and start a 10 minute hunt for a missing employee. Finally got checked in. There was no empathy for what we went through and no offer to take our luggage to our room, which, btw, was at the exact opposite end of the lodge. We’re now in our room. The trash can had trash in it; the room was hot; the AC was mediocre at best; the sink is stained and I had asked for a box fan in the reservation and there was no “I’m sorry, sir, but we don’t have a box fan”. Nothing. Not word one. So, we decided we had had enough and we would find a different place, closer to our destination. As we tell this to the front desk, asking for a refund, because we never did stay, he tells us he doesn’t have the authority to do that and we need to take that up with the manager. I’ll let you in on a secret….you can count on it! I say save your money and time. I mean the area has very poor internet, no ride share service and no restaurants outside the airport. Ok, I’m done with my rant. Thanks for listening.

Bed was extremely uncomfortable and there was no seating options . Then I was double charged and can't get a refund.

The lady was cheerful and welcoming at check-in. The room was clean and the bed was comfortable. We enjoyed the pool and especially the hot tub at the end of a busy day. It was very refreshing having local people working and running the hotel. The majority of hotels anymore are run and managed by foreign people.

Very comfortable bed. Friendly staff.
I'll stay here again.

Staff was unreasonable and mot friendly

Dtaff was untradonable

Comfortable bed, place was quiet, well lite parking lot. The Lodge lobby is "log cabin style" decor, spacious and welcoming environment. The indoor large pool was clean with seating areas to relax after a swim. I'd stay there again if traveling this way. Very please

Manager was very accommodating.

We needed to stay over due to weather conditions and was pleasantly surprised with Pellston Lodge and especially the staff. What a joy to be met by sincerely friendly folks.

Nice quiet and comfortable

Table in my room was falling apart.